Customer loyalty program in Stoke-on-trent

“Best service on the time delivery by driver Good food quality good crust and tasty pizza”

“Good sale on many items e.g. replica shirts now only 30 quid for adults”

“Ordered from here for collection! Everything spot on, food was good and hot. My only gripe with ordering pizza is I feel lime you need a degree to order it without wasting cash! I had to process the order 3 / 4 times to mess with options to get the same food, peices ranged from £57 to £46 so worth the hassle but shouldn't be this hard! Not to take away from this store though, as that's more a group / pizza issue that needs fixing.”

“I get take out food every other week while I'm at work, and its amazing. Loads of vegan options, and the owners are so lovely. Always love trying new bits. The vegan hot chocolate is lovely and the jacket potatoes and toasties are divine!!!”

“We celebrated a birthday here, a party of 11 people. The food was lovely, early bird menu was great value and the staff were delightful and really made the celebration special!! Would definitely recommend!”

“Took my lad here who is VERY set in routine and was terrified of going to a different barber. Talked him into going and the man who cut his hair was great with the two kids before us, and great with mine. Very patient and professional even though he was on his own and a queue was building. His hair is spot on and my lad is really pleased with it too. Couldn’t recommend enough!”

“I think since we moved here we are very impressed with the range and prices I have read a review that had me in stitches a lady saying staff were hitting her and told her to get out because she took a paper down I can not see any shop attacking a customer I'm sure if this did happen there would be police and witnesses... laughable...staff are lovely friendly and helpful not many places left where you find staff smiling and being helpful”

“We had a lovely day trip to Blackpool on Sunday 6/04/25. The driver who I think was named Dave, was really pleasant , very helpful. This isn't our first trip either with Copelands, all the drivers have been very pleasant, welcoming & helpful. Never been disappointed with any trip. So we'd highly recommend.”

“Always good, friendly staff and haircut is always spot on. I would recommend barber code to anyone who asks. Good as always today cheers lads. Also Mo remember ronaldo is better than messi.”

“I recently bought a washing machine from Hope Street app. The way Abraham(owner) guided me with the purchase with extra mile customer centric attitude was truly convincing!”

“Hands down one of the best experiences I’ve had buying from any company. Quality of product, price and customer service spot on throughout! Thanks Rob, Colin and team”

“Don't let the look of the place fool you. Very friendly staff and the food is always top quality”

“Staff here are lovely and so polite. Great store has many basic items and huge range of food,drinks and home decor. Love it!!”

“I'm so happy to have a recently opened Aldi in our area. I popped in today for a few items, quite busy but I didn't have to wait long at the checkout. My only issue is with the smaller sized trollies, the loop of the basket in the centre of the trolley near the handle, where I normally hang my shopping bag, stops short at the top of the trolley, the larger trollies extend up from the basket by a couple of inches forming a "peg" to hang your empty shopping bag on as you walk around. It's only a little thing, just aggravating and, as the loop is there, why didn't it extend like all the other, larger, trollies. I feel that the layout of the parking spaces is better, it seems to accommodate today's bigger vehicles. A good experience which I shall be regularly repeating, despite the trolley issue. Thank you Aldi. Visited again today, lots of Halloween and Christmas stock on the shelves, I remembered the all butter, sloe gin, mince pies from last year and bought some, which we had for after dinner today, every bit as lovely as I remembered. Thank you. 29/09/23 Yesterday I shopped at Aldi in Biddulph, I bought £103.00 worth of excellent goods, unfortunately one of my items, a German peppered Salami had not sealed properly, which I took back today, the manager I spoke to exchanged it immediately and told me to tell the cashier that the exchange had been authorised by a manager, perfect, so pleased, I "bought" another pack and 4 lots of butter for my Christmas cakes. Customer service was excellent as were customers who, once they noticed I had only 4 X butter in my shopping allowed me to "jump the queue' I was so happy that when another lady liked my shopping bag I gave it to her. Thank you Aldi. 4/3/24 I visited Aldi again today and managed to spend an awful lot of money, however, there were bargains galore, I bought an excellent Italian red wine on offer down from £6.79 to £3.99 and a New Zealand Marlborough Sauvignon Blanc down from £9.99 to £3.99 wow who would have thought that you could buy a decent bottle of wine at £3.99??? There were chutneys and curry sauces etc on special offers, all of which I bought, a most satisfactory shop today. At the check out all of the serviced tills were closed, I was fearing the new self check out until a delightful assistant came to my rescue and helped me to put all of my shopping through the self check out till, thank you.”

“Fabulous service from Specsavers Longton. My daughter had an emergency appointment & the staff (Tracy) went out of her way to help me when the national eye clinic let me down. True compassion shown & a fabulous examination from the optician who wants her back in 3 wks for a follow up. Faultless service thank you very much indeed…”

“Lovely fish and chips, and very friendly staff.”

“I have only just discovered they do breakfast, and it did not disappoint. I had a mega breakfast and was defeated, however fat and happy. I definitely recommend going for a breakfast.”

“First time to this restaurant, absolutely superb fantastic food and friendly staff”

“We love the food from here,made a family order tonight for delivery and some food was missed from the order,within ten minutes of a phone call we had our missing food delivered nice and hot.thank you for your fast service.chicken strips are the best I've had.”

“Good choice of groceries not far to walk from the bus stop”

“This place is ACE! Brilliant staff, great produce and fabulous service. 10/10. Wonderful choice, accommodating people, friendly to boot.”

“Glad I found this place since moving into the area. But it stops me trying other places because it always so good. Stuffed crust Hawaiian for me every time. Mango peri strips are next level to. Tried the wings once. That was a meh. Sometimes the pizza comes a little cold. But they are always fast and the food taste great.”

“Where do we start? Thank you, thankyou Zoe and the team for hosting our daughters wedding 27.6.25. Nothing was too much trouble.. everyone was so friendly, the pub was decorated to perfection in a relaxed country floral theme. The flowers decorating the venue were stunning. The food was plentiful, utterly delicious and presented beautifully. There were so many little personal touches that completed the day .The dj kept everyone on the dance floor and again nothing was too much trouble. The Windmill is a real gem..thankyou xx”

“Friendly staff. I got the exact safety shoe that does not hurt my toes. Excellent!”

“Great pub. Lovely regulars and lovely staff. Good choice of beers wether you drink light or dark, fizzy or fruity. They always have an option for tea or coffee and non alcoholic drinks and snack too.”

“Excellent quality Chinese takeaway, very fast and friendly service. Sweet n sour Pork Cantonese style highly recommended. Also the best crispy seaweed i’ve had”

“Great breakfast and drinks, easy parking, Di is great”

“Best Asian supermarket in Stoke-On-Trent. The staff is very friendly & polite. He gave me the option for the best price. Thank you xx”

“Today at the meir park branch the staff went above and way beyond when my mum was taken poorly ( she is fine now) I hope the staff read this as they were excellent in their care and assistance to both my parents. My dad was looked after by the floor manager and a couple of lovely ladies finished putting his shopping through the till, packed it and took it to his car. They also arranged for a member of staff to follow me to my dad's as I needed to get back to my own car there. They helped him in and unpacked his shopping while I got him settled. Then drove me back to mum who was being seen to in the ambulance.! Amazing helpful caring and professional throughout. Thankyou”