Department store in Solihull

8 results found

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  1. 3

    Argos Solihull in Sainsbury's

    ★★★☆☆ 3
    Open

    “Big thanks to Karen for her help!! I bought a mobile from Argos at the end of Feb 2024. It had an intermittent fault with call quality that I thought would be fixed by a software upgrade. It wasn't, so I got my carrier to check the line and for the phone manufacturer to give me any suggestions for fixing the problem. The line was fine and the manufacturer's "fixes" didn't work. I decided to go to my local Argos store, in July, to see how they could remedy it. I spoke to Karen who understood the problem and suggested that I brought the phone into the shop with all accessories and delivery note. I also spoke to Hassan who made some sensible suggestions as to what I could try to get it working. I took the phone in and Karen checked if the phone was repairable. It wasn't. She offered me an exchange or refund. I've bought many items from Argos over the years but have never returned anything. I'd expected some difficulty because it was 5 months since I'd originally bought the phone. Karen made the process easy and treated me kindly and professionally. I'm very grateful and remain a happy Argos customer.”

    Address: 11 Poplar Way, Solihull B91 3BX, United Kingdom

    Phone: +44 345 266 7904

    Website: argos.co.uk

  1. 6

    John Lewis & Partners

    ★★★★☆ 4.2
    Open

    “Visited today to have a bra fitting. Age 25, I felt nervous and embarrassed by not knowing my size. Grace was absolutely amazing. She made me feel at ease, was very supportive of my feelings towards different styles of bra and didn’t pressure me to purchase anything that wasn’t right for me / that I didn’t want. She listened to my concerns over tightness and explained sister sizes, meaning I was able to adjust to my comfort but still have a bra that fits. She is welcoming, friendly, bubbly and so good at her job. She was my own hype woman and made me feel so good. She’s a credit to the store and I now feel super comfortable and confident getting a bra fitted.”

    Address: Homer Road, Solihull B91 3RA, United Kingdom

    Phone: +44 121 704 1121

    Website: johnlewis.com

  1. 7

    TK Maxx

    ★★★★☆ 4
    Open

    “What not to love about Tkmaxx?! It's like a treasure cave, you can never know what gem you can find there. Like this Craghoppers jacket reduced to £27”

    Address: Oakenshaw Road, Shirley, Solihull B90 4QY, United Kingdom

    Phone: +44 121 733 2946

    Website: tkmaxx.com

  2. 8

    Marks and Spencer

    ★★★★☆ 3.9
    Open

    “I used the click and collect service at Marks & Spencer Solihull Sears Retail Park for the first time recently, and I have to say I was really impressed. The whole process was so smooth and straightforward. You simply scan your code at the self-service point, and within a few minutes my parcel was brought out to me. No queues, no waiting around, and no confusion it just worked exactly as it should. What really stood out was how efficient and organised the whole setup felt. Sometimes click and collect can be a bit of a hassle at other stores, with long waits or staff who don’t seem to know where your order has gone. But here, it was quick, simple, and stress-free. The staff were polite and friendly too, which always makes the experience nicer. It’s such a convenient service, especially when you don’t have time to browse the store or wait in long checkout lines. I’ll definitely be using it again in the future, and I’d recommend it to anyone who wants a fast, easy way to pick up their order without the fuss. Really pleased with the service.”

    Address: Oakenshaw Road, Shirley, Solihull B90 4QY, United Kingdom

    Phone: +44 121 744 9539

    Website: marksandspencer.com