1
Automated Teller
Clothing Store
Financial Service
Food Establishment
Grocery Store
Internet Cafe
Store
Address: Palace Grounds Road, Hamilton ML3 6AD, United Kingdom
Phone: +44 1698 456700
Website: storelocator.asda.com
“Nomination for Outstanding Service – a special member of staff , MD, ASDA Hamilton I would like to nominate Marry D for exceptional customer service following my visit to ASDA Hamilton on Friday evening, 28th November. During my visit, I had already spoken with a couple of team members and through no fault of their own, I still hadn’t been able to find the specialist products I needed and that i didn't even know that i needed. I was just about ready to leave the store thinking the trip might have been pointless. Then I met Marry. Marry immediately stopped what she was doing and gave me her full, undivided attention. Her excellent product knowledge, understanding of product placement and her natural desire to help customers meant she knew exactly what I was looking for and where to find it. Thanks entirely to her, I left the store with everything I needed, something that simply wouldn’t have happened without her assistance. Marry is a special person and a genuinely valuable member of staff. Her warm, professional manner and dedication turned my whole experience around. I also spoke with Martin, one of the on-duty managers, who was equally fantastic. Martin saw exactly where i was coming from and he had an Immediate appreciation for Mary's customer service contribution. I hope this nomination contributes towards any in-house ASDA recognition or rewards for outstanding service, because Marry absolutely deserves it. Thank you for having such wonderful staff who make a real difference to customers. Kind regards”