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  1. 1
    Photo of Next - Springfield Way Unit D, Anlaby Retail Park, Anlaby, Hull HU10 6RJ, UK

    Next

    ★★★★☆ 4.3 Open

    “Thank you Emily at Next Anlaby for super excellent service today. I popped in with my elderly and disabled dad for a suit for my niece’s wedding .. Emily was in the menswear on her own and it was super busy, yet she gave us customer service that I haven witnessed in a store for many years! Her patience and understanding of our situation was brilliant and she put so much effort into helping us get dad sorted for my niece’s big day… on behalf of me and my mum … thank you Emily .. you are a star !!!”

    Address: Springfield Way Unit D, Anlaby Retail Park, Anlaby, Hull HU10 6RJ, UK
    Phone: +44 333 005 5231
    Website: next.co.uk
  2. 2
    Photo of Next - Unit 1, Kingswood, 1 Althorp Rd, Hull HU7 3DA, UK

    Next

    ★★★★☆ 4.2 Open

    “Visited late today, exceptional customer service from one of the team. Needed swimwear, lovely lady took the time to go to the stock room as nothing was on the shop floor. It is so nice when people go the extra mile, even remembered to wish me happy / nice holiday on the way out.”

    Address: Unit 1, Kingswood, 1 Althorp Rd, Hull HU7 3DA, UK
    Phone: +44 333 005 5952
    Website: next.co.uk
  3. 4
    Photo of Next - 1 Westborough Brunswick Shopping Centre, Scarborough YO11 1UE, UK

    Next

    ★★★★☆ 4.1 Closed

    “Always a good selection of clothing for all ages. Great kids department. Really helpful friendly staff- if they haven't got what you're looking for they'll order it in. Always get great service in this store. Wish they had a hone department though as they only stock a very limited amount and need more ladies shoes but that's just a personal thing.”

    Address: 1 Westborough Brunswick Shopping Centre, Scarborough YO11 1UE, UK
    Phone: +44 333 005 5722
    Website: next.co.uk
  1. 6
    Photo of Next - Unit 34, St Stephens Shopping Centre, Ferensway, Hull HU2 8LN, UK

    Next

    ★★★★☆ 4 Open

    “I don’t normally leave reviews for high street retail stores, as I feel they often get lost in the shuffle of large corporations. However, this review is a personal shout-out to one staff member who went above and beyond... Ethan! I hadn’t worn a suit in over five years and didn’t even own one that fit me. With a recent career change and upcoming interviews, I needed to look sharp and feel confident. From the moment I explained my situation, Ethan provided exceptional service. He took detailed measurements (chest, neck, waist), guided me through different fits to see what suited me best, and was incredibly knowledgeable and patient. My partner was also impressed by his attentiveness and natural rapport. When the store didn’t have the right style or colour in stock, he helped me navigate the online options and placed an order that matched my sizing perfectly. Despite multitasking, serving other customers, dressing mannequins, and working the tills he still gave me a solid 30 minutes of focused attention whilst keeping efficiency. I left spending £300 and plan to return over the next two months to purchase two more suits in different colours, each likely in the £200–£300 range. Ethan made me feel like I was being fitted on Savile Row, not just shopping at NEXT in Hull. His level of service is far above what you typically expect in a high street store. If I were running a customer-facing business, I’d hire him on the spot. That said, I have to mention a contrasting experience. While Ethan was helping me, another staff member, Jane, repeatedly interrupted him by shouting across the store to ask product questions. It was disruptive, especially as he was in the middle of processing an online order for me. It affected the flow of service not only for me but for other customers too. Ironically, Jane failed to close a sale on a product the customer was interested in, only for Ethan to step in afterward, offer insightful advice, and successfully complete the sale before the customer left. When I later went to the till to buy a tie and shoes, Jane served me. Unfortunately, her attitude was dismissive and unwelcoming. No greeting, no please or thank you, and an error in handling payment which she addressed rudely rather than politely. It stood in stark contrast to the outstanding experience I had just had with Ethan. While I understand that retail can be demanding and thankless at times, professionalism and basic courtesy should still be expected. Ethan’s exemplary conduct made these lapses by others more noticeable. To the store manager: Ethan is a true asset. I would strongly recommend leveraging his skills to help raise the overall standard of customer service in your team. Outstanding! Ethan, if you read this, and you ain't appreciated by the company and treat just like a number. Find a job in a more luxury upper class store, you will fit right in.”

    Address: Unit 34, St Stephens Shopping Centre, Ferensway, Hull HU2 8LN, UK
    Phone: +44 333 005 5215
    Website: next.co.uk
  2. 9
    Photo of Next Outlet - F9-F12, Castle St, Hull HU1 2PQ, UK

    Next Outlet

    ★★★★☆ 3.9 Closed

    “Bought 2 Jean's that were worth £36 each for £12 each.. very pleased with them and the price. Just make sure you have time to shop here as there is alot of clothes. There are sizes that are well displayed so you know your in right area”

    Address: F9-F12, Castle St, Hull HU1 2PQ, UK
    Phone: +44 907 265 5145
    Website: next.co.uk