Sport store in Hull

“Great experience , they really looked after me as a customer and helped me choose the right bike for me , and their aftercare is fantastic too”

“I just wanted to mention the excellent friendly service I got from the manager in store a few days ago. Penny was really helpful with me and my daughter. Helping to sort an issue with a faulty coat. Thankyou! I wish everyone had your customer service.”

“This shop is absolutely fantastic! It’s clean, tidy, and the staff are so friendly and welcoming. They even make sure to give my Service Dog a warm welcome. I really appreciate their support and understanding of my disability. Rachel and her team are truly amazing! Feel a real connection with all of them Thanks Lou & Kaiser Duke (mini schnauzer) see you all soon xx”

“Highly technical and perfomant clothing for people who value function rather than just form. We spent a month in New Zealand with predominantly Rohan clothing and it coped with everything we threw at it (alpine hikes, beaches, speedboats, zip lines, cycling, the luge, even wine bars and city restaurants). The team at the Beverley shop are lovely, knowledgeable, pragmatic and always helpful.”

“Excellent service today when exchanging a pair of faulty boots, highly recommend the store and staff”

“Great experience today and excellent customer service from a lovely assistant called Lucy, went out of her way to help and try and find us some school shoes”

“Helpful staff, well stocked store with good choice of items on display. Mountain warehouse gear is always 'on sale' don't know why the don't just price it right in the first place but always good value non the less. Worth a look of you want some value outdoor kit.”

“Austin and Leila at the Hull branch were fantastic, really helpful knowledgeable and couldn’t be more helpful. Very much appreciated and they got me out a real scrape.”

“Popped in to get some new gloves, got an excellent over shirt too. Jessica was an absolute joy to deal with, our conversation around Ninjas was the highlight of my year :)”

“A good shop, I do miss a lot of the staff that are no longer working their. Good quality products, plenty in all areas of the shop, good seasonal products, Reasonable prices,friendly staff and a clean store. Shame about ones of the doors having to stay shut because of shoplifters . I still remember when they had the budgies and an Ice cream machine.”

“Served quickly by a friendly member of staff. Nice selection of clothes both new stock and sale items.”

“Visited late today, exceptional customer service from one of the team. Needed swimwear, lovely lady took the time to go to the stock room as nothing was on the shop floor. It is so nice when people go the extra mile, even remembered to wish me happy / nice holiday on the way out.”

“Large store, very helpful staff on my visit. As with lots of stores now, more self checkouts than staffed ones. Only one available on this visit. Hence, a long wait.”

“Bought a new open water suit and a dry robe, excellent quality of both products. The staff were exceptionally helpful and I will be visiting the shop again. Highly recommend.”

“Hull city branded chip spice is the reason I get out of bed in the morning”

“Another great store. Always a decent sale happening and worth a rummage. Always new stock available. Great womenswear sections; undies, tights, socks. Nice nightwear department. Can't fault the value. Always worth a look. Ample free parking and easy to access.”

“Got a couple of things a good warm jacket and a shirt will try them on again when get home. then put them away for Santa's elves to pickup hopefully for me for Christmas”

“I had a very positive experience with Wendy today. She was kind and incredibly helpful. It was very pleasant to deal with her.”

“Brilliant love the clothes and staff are great”

“Hadn't been for ages. Nicely laid out. Staff were friendly. Having to use an app at checkout was a clean pain.. and a solution dreamed up by a millennial without retail experience.”

“I don’t normally leave reviews for high street retail stores, as I feel they often get lost in the shuffle of large corporations. However, this review is a personal shout-out to one staff member who went above and beyond... Ethan! I hadn’t worn a suit in over five years and didn’t even own one that fit me. With a recent career change and upcoming interviews, I needed to look sharp and feel confident. From the moment I explained my situation, Ethan provided exceptional service. He took detailed measurements (chest, neck, waist), guided me through different fits to see what suited me best, and was incredibly knowledgeable and patient. My partner was also impressed by his attentiveness and natural rapport. When the store didn’t have the right style or colour in stock, he helped me navigate the online options and placed an order that matched my sizing perfectly. Despite multitasking, serving other customers, dressing mannequins, and working the tills he still gave me a solid 30 minutes of focused attention whilst keeping efficiency. I left spending £300 and plan to return over the next two months to purchase two more suits in different colours, each likely in the £200–£300 range. Ethan made me feel like I was being fitted on Savile Row, not just shopping at NEXT in Hull. His level of service is far above what you typically expect in a high street store. If I were running a customer-facing business, I’d hire him on the spot. That said, I have to mention a contrasting experience. While Ethan was helping me, another staff member, Jane, repeatedly interrupted him by shouting across the store to ask product questions. It was disruptive, especially as he was in the middle of processing an online order for me. It affected the flow of service not only for me but for other customers too. Ironically, Jane failed to close a sale on a product the customer was interested in, only for Ethan to step in afterward, offer insightful advice, and successfully complete the sale before the customer left. When I later went to the till to buy a tie and shoes, Jane served me. Unfortunately, her attitude was dismissive and unwelcoming. No greeting, no please or thank you, and an error in handling payment which she addressed rudely rather than politely. It stood in stark contrast to the outstanding experience I had just had with Ethan. While I understand that retail can be demanding and thankless at times, professionalism and basic courtesy should still be expected. Ethan’s exemplary conduct made these lapses by others more noticeable. To the store manager: Ethan is a true asset. I would strongly recommend leveraging his skills to help raise the overall standard of customer service in your team. Outstanding! Ethan, if you read this, and you ain't appreciated by the company and treat just like a number. Find a job in a more luxury upper class store, you will fit right in.”

“This is very well run and great for boys and girls wanting to learn dance ! My grandson dances here and he loves it ! The dance teachers are very encoraging ,”

“Went into Yurina Native today, and bought an amazing poncho from the store. Gentleman was lovely and incredibly helpful as a wheelchair user! Gave lots of amazing help, cant find the store on google to review it directly but it was such a sweet experience!!”

“Excellent click and collect service. The price for the 12v coolbox was also a bargain. Cannot thank Poppy enough the store assistant for the excellent service.”

“The GG Motorsport team are professional, knowledgeable and reliable. A rare combination and a real find. Highly recommended.”

“Amazing quality! A huge range to choose from and something for everyone. Love the attention to detail in each item”

“Brilliant service and top quality rollcages at reasonable prices. Will definitely recommend.”

“Absolutely fantastic shop and the owner was very helpful and full of information. Thank you”

“Great quality kit, perfect for both sparring and fighting and excellent all round service with the customisation options. Highly recommend.”

“Very friendly highly knowledgeable and quality training and equipment repairs.”