The 30 Best Friendly staff in Richmond

“I’ve been a patient at Richmond Dental Suite since June 2024, and every visit has been a genuinely positive experience—fun, engaging, and comfortable. The reception team is absolutely delightful, always greeting me with warmth and professionalism. A special shout-out to Dr. Antimos and Anna, who are not only highly knowledgeable but also incredibly approachable. Their calm demeanour and clear explanations make every appointment a breeze. I now thoroughly enjoy my trips to the dentist! I had a filling done here, and the process was exceptional—completely pain-free, and the filling is still perfect months later. I’m thrilled with the care I’ve received and highly recommend this practice!”

“Picked this venue for a coffee after reading the great reviews and was not disappointed. Don't be fooled by the modest entrance, the shop is a visual cornucopia of artistic delights. The drinks arrived in cute, hand painted cups and saucers, with small wooden spoons and the coffees adorned with coffee art. We sat and took in all the amazing decor which was for sale: cups, small serving dishes, bags, spoons, a menagerie of small crocheted animals with some in key ring form plus so much more. It was a feast for the eyes and brain to take in everything that was on display. The coffee was equally good and hope to try one of the cakes next time. An absolute joy for the senses and would highly recommend.”

“I am so happy that I chose The Richmond Dentist as my new dental practice. Anita, in reception, is very efficient and very friendly. I saw Dr Massey four times between April and July: once for a new patient appointment, once for a consultation about composite bonding; and twice for composite bonding appointments. When I first met Dr Massey, she asked me to call her Hannah – a simple touch, but one that made me feel I was more than just a patient. I can't praise Hannah enough. She explained the procedures and its relative advantages/disadvantages vs veneers in a way that helped me make an informed choice. Hannah is absolutely meticulous in her work. More than just a great dentist, she is an artist, striving to make my top 4 and bottom 4 teeth look natural (rather than too perfect). The results were even better than I had hoped! Hannah is someone who I now trust completely with my teeth. Thank you!”

“Such a great dental practice, Simi is the best, very kind and helpful. Reception staff Anne and Helen are lovely as well. Treatments last long not like some other places where a filling would fall out in a month. Overall 100% recommend! :)”

“I had the absolute pleasure of seeing Aga at Trevor Sorbie Richmond, and it genuinely exceeded all expectations. From the moment I arrived, she created a space that felt calm, kind, and completely attuned to me. I’d shared that I have ADHD - something I often hesitate to mention - but she picked up on exactly how best to work with that. She explained things clearly, without overwhelm, and made it easy for me to ask questions and feel at ease just being myself. That kind of intuitive empathy is rare. What really stood out, though, is her expertise. She’s not just skilled - she’s deeply knowledgeable, thoughtful, and clearly passionate about her craft. We talked through their new colour system (Yuv) and how to achieve a look that would be both long-lasting and flattering as it grows out. Her recommendations were spot on, and the result is both effortless and elevated - subtle highlights with face-framing that really lifts the whole look. The salon itself is lovely (the massage chairs at the backwash were bliss), and I left with sleek, healthy hair and a big smile on my face. See the photos — they say it all. I can't recommend her highly enough.”

“Had some treatment done here recently to remove some worts on my face. The clinic was recommended to me by a friend after I was struggling to find a decent clinic that would provide a professional service and not overcharge. Skin rich provides a course of treatment based on individual needs with follow up & also advise on skin care and facial products according to your skin type. I found them to be very professional and knowledgeable as well as being really nice people. They gave me a very warm welcome at my initial consultation which put me at ease straight away. The clinic itself is also very professional looking so you do really get what you pay for! I would highly recommend.”

“A true gem within Ted Lasso land. Seriously cool clothes , good value for money. I wish there would be more shops like this in Richmond. Highly recommend!”

“I am very satisfied with the service provided filling done by this dental clinic. The dentist provided excellent care, explaining each step clearly and ensuring my comfort throughout the treatment. The staff are professional, polite, and always make patients feel welcome. The clinic is clean, well-maintained, and delivers a high standard of dental work.”

“I've been coming here with my boys for 6 years now. The service and quality of haircuts is second to none. I thoroughly recommend Richmond Barbers to anyone considering trying them.”

“Went here for brunch and really enjoyed their portion sizes and their wide variety of brunch/breakfast options. Their full English breakfast was great value for money and was really filling and great portion sizes. The bacon was crisp and their sausages weren’t too greasy which was a perfect combination. Would highly recommend their brunch for anyone in the area. Their fresh juices were a great complement to the brunch.”

“I had my laser session today at Thérapie Clinic and the lady who did my treatment was amazing. She did my underarms and bikini and made me feel completely comfortable the entire time. She was professional, gentle, and explained everything as she went along, which really helped me relax. The treatment itself was quick and painless, and she checked in with me throughout to make sure I was okay.Honestly one of the best experiences I’ve had with laser I felt really well looked after and would definitely book with her again. Highly recommend!”

“I had my haircut with Katie, and she did an absolutely amazing job! I showed her an inspiration photo, and she recreated it perfectly. Her customer service is excellent, and she’s really skilled at building rapport. It’s clear she’s in high demand — and for good reason! ❤️ I’ll definitely be coming back to maintain my bob. You’re a star, Katie!”

“Great selection and truly lovely staff. I always take my greedy bulldog Toast in here on the way back from the green for a treat and the staff are always so pleased to see him and help him pick out his next snack. Thank you guys!”

“We visited as a party of 6 without having booked and they were able to accommodate us in spite of being quite busy. We ordered starters and a main course and all really enjoyed our meals. the restaurant was clean, well decorated and had gentle music playing in the background which provided a very nice atmosphere. The meal was excellent value.”

“Great coffee and a cozy place to sit for a short time to drink it. Busy enough that this may not be ideal for longer coffee shop days or larger groups if dining in.”

“Knot Pretzels and Coffee is a perfect stop! I had the cinnamon sugar pretzel — it was fresh, warm, and absolutely delicious. The service was great too. It made for the perfect treat to enjoy on the train. Definitely worth a visit! Cute little area where you can eat in, too!”

“Sonya is an amazing stylist. High attention to detail, very patent and overall super talented! It’s the first time I’ve walked out of a salon actually getting what I want. My colour is spot on!”

“A Thai Delight My wife and I loved our meal here. The Green Curry was perfectly balanced and flavorful with the Boiled Rice, and the Carrot Salad was a fresh, zesty hit. Great food and a pleasant experience overall. Highly recommend!”

“Had a spontaneous lunch at Gaucho today with a friend and our server, Mathew, was absolutely fantastic. He’s easily one of the best waiters I’ve ever had — warm, friendly, and genuinely attentive. He made sure we were comfortable and checked in throughout without ever being intrusive. His service really made our experience special, and I would highly recommend him to anyone dining here! Wishing you all the best Mathew!!”

“I was so happy with the food! I got the tonkotsu. They had little delicate touches which really added to the lovely experience like extra garlic and a garlic presser as well as hair ties in a jar so that long luscious hair doesn't get muched on. Only thing I'd say is it would be nice for more pork in my tonkotsu”

“The pizza was very fresh and tasty. Kus gave us good information about the pizzas since we were vegetarian and we went with his suggestions which was delicious. Definitely order the Tiramisu. It was homemade and super fresh. Must try place if you’re in Richmond.”

“Very good food and we were given a free water very friendly staff who were there to help”

“We have just rounded off a fantastic weekend trip to watch the rugby with a fantastic Sunday roast at the White Horse in Richmond. A really brilliant proper pub with a superb Sunday lunch menu that catered for all our family. The Pork Belly bites were incredible and the Cauliflower Cheese you could eat on its own… a must try! The staff were brilliant and easily the nicest roast I’ve had in years!”

“Lovely little jewel of a cinema tucked off the centre of Richmond. Very friendly and helpful staff. Will definitely visit again in the near future.”

“Please make sure this message gets to Charlotte in the Richmond Branch - Charlotte, you helped us choose Coin de Mire Attitude in Mauritius and it was an amazing holiday - thank you so much for everything! We have left a review of the resort on Trip Advisor and Google so you can see our comments. I am a big fan of Trailfinders, thank you all so much. Best wishes.”

“My husband and I loved dining at this steakhouse! We ordered the Buenasado Grill on the board, and it was delicious! I think it could have had more sausage because it was really tasty! The meats were cooked to perfection, and the provoleta was amazing! The atmosphere was beautiful and pleasant, and the staff were super friendly and polite! We loved”

“I’ve always had an amazing experience here but today was extra special. I ordered through uber eats and they didn’t have the drink I wanted so swapped it for a similar one. I received the most lovely note explaining about the swap. Considering I was having a bad day that made it even better. Wonderful staff and yummy food.”

“If you're seeking a delightful and welcoming spot along the Thames in Richmond, you simply must visit this authentic German Beer Garden! Just a short stroll from Richmond Bridge, it boasts incredible, panoramic views towards Richmond Hill. Beyond the scenery, we loved the true family-style experience, complete with shared tables shaded by large umbrellas which are brilliant for protection from the elements. It's clearly a place that embraces everyone, as it's wonderfully pet-friendly. The combination of superb food and a genuine selection of Munich beers made for an unforgettable afternoon. We can't wait to go back!”

“Absolutely authentic Thai food, felt just like in Thailand. The service was super good too, extremely friendly and the prices are reasonable. A place surely worth recommending, we will come back!”

“This restaurant is awesome and the food is better than better. Awesome place to eat.”