Latest trends in Hounslow

“Visited the Gucci store at Heathrow Airport recently and had a genuinely pleasant experience. From the moment we walked in, we were welcomed warmly by the staff who were not only professional but incredibly friendly and patient. We were looking to try on a few pairs of trainers, and the team went above and beyond to help us find the right sizes and styles. They never rushed us, even though it was quite a busy time. Their knowledge of the products was impressive, and they made helpful suggestions based on comfort and fit. What really stood out was how they made us feel valued — taking their time, offering honest opinions, and making the entire experience enjoyable and stress-free. The store itself was clean, beautifully arranged, and made browsing a real treat. A big thank you to the team — you made our airport shopping memorable. Highly recommend stopping by if you’re passing through!”

“Top Gen in Hounslow is honestly one of the best stores for variety and customer service. Veer ji and Sunny—the owners—are amazing people who truly care about their customers. I actually worked at the store as a sales representative back in 2013, and when I visited again in 2025 from Canada, Sunny bro was still just as welcoming, friendly, and accommodating as always. The store has a huge range of products at very reasonable prices, and the atmosphere is warm and genuine. If you’re in Hounslow, you should definitely check out the variety they offer—highly recommended!”

“Fantastic customer service always. Been a few times with alterations its so perfect. Quick and very professional.”

“HYPE is a clothing store which specializes in women wear. This is one of the best shops on high street to buy clothing at a reasonable price. They have a very large collection of different styles & designs. They bring in more and in fashion clothing according to the seasons. Presently there is a vast collection of winter wear of different styles n designs. They have many offers and discounts on many items these days. The staff, specially Mr. Isfaq the manager is very friendly, helpful and knowledgeable who guide you to your expectations. Do visit this store n have a look.”

“Great haircuts, will definitely go back”

“Excellent service and fast shipping. The furniture is made of high quality products. I warmly recommend!”

“King of trainers. Good choices of shoes and trainers. Great track tops and bottoms. Kids shoes aswell”

“If I could give Wahweda who was the sales assistant on the Privee range 10* I would, I have many bottles of this range it’s the only fragrance I wear . I was with my cousin and she wasn’t aware of the range and sold it to her . Waheeda knew all about the fragrances and about the layering. Even though I didn’t buy a bottle my cousin did . Waheeda had a bags with our initials made and gave a couple of samples . I just thought she had all the warmth and charisma of a wonderful assistant . Had to give her a big hug . Thank you Waheeda”

“A very nice nail place me and my friend got out nails done overall an amazing experience the staff was sweet and the nails came out fire”

“Have been a client for many years and can see I always receive excellent service and they are always willing to help you as much as they can and are very courteous and polite always a pleasure dealing with them even through difficult times would highly recommend.”

“Staff are friendly and service is excellent!”

“Lots of colors n outfits to choose ....accessories available too.”

“I was in urgent need of an abaya, and even though this shop is a wholesaler, the owner went out of his way to help me. He kindly sold me one even though he didn’t have to. His generosity and kindness were truly appreciated and the abaya is beautiful. Highly recommend this shop—may Allah bless him with success”

“I had an incredible experience at NEXT Hounslow (Treaty Shopping Centre) that I’ll never forget. On August 3rd, 2025, the manager and staff went above and beyond to help me find a fragrance I’d been searching for over 20 years. It had been discontinued, but the amazing team didn’t stop there — they personally called around other stores across the UK to track it down. Even as the store was closing, the manager stayed behind to assist me patiently until they successfully located it. They even secured five gift sets for me before the stock was sent back to head office. Their kindness meant so much — it turned my birthday week into something truly special. As someone with ADHD, I really appreciate the patience, effort, and understanding they showed throughout the process. Their dedication and empathy went far beyond what I expected. Thank you to everyone at NEXT Hounslow – you didn’t just help me find a scent, you made a memory that will stay with me for a lifetime.”

“Very good quality and Corona safe”

“Great store for last minute gift purchase at the airport when you've forgotten !”

“Very good visit recently , staff were great and helped me find what I wanted”

“Get good bargains here. I look through and see something different and nice which I wouldn't find in other stores.”

“expectional customer service at this airport location. easy, fast and attentive. i wish they have more stock items at heathrow like their stores in London central.”

“Really nice service from 2 girls at 6 am in the morning”

“When you are captive in an airport and there are shops like Paul Smith.... Especially when they have a sale on!”

“Update in 2025: No longer VAT-free. Better off buying in France (but the stock is limited) and detaxing. Sales team were helpful and kind and were happy to explain that the tax situation changed since my previous purchase. Lots of WOCs and classic items. No beige or nude WOCs since those are often hard to find. 2018: VAT-free Chanel store at Heathrow (VAT-free if you’re a non-EU resident)! There’s another store at Terminal 5 too if you’re looking for something hard to find (I believe they will call and ask for you). Staff are helpful and professional. Was able to browse and complete a purchase of a purse within a 10 minute span or less (flight was departing soon). The saleswoman was able to get the purchase done efficiently and get me out the door to my flight.”

“Excellent job done by Prissy!! Would like to Thank her for doing my waxing and facial in such great care and professionalism. Reasonable prices and good customer service.”

“Currently in a temporary space as they remodel. Nice selection. Very friendly, helpful service. Karolina was great to work with.”

“It is interesting how people cares more About the customer service than the itens. the customer service is good , but don’t spect to somebody open the door for you, because nobody will, that’s the real world , and we are lucky to have arms , so help yourself.”

“Helpful staff and good variety of clothes”

“The shop is always set up to elevate the customer experience with shopping. The latest bags are displayed in the shop creating excitement for guest to engage with the staff on the product. I like the details and choice of color options that is provided at this location.”