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“Went to the commission for a passport renewal and was served by Awo. She was really efficient and I could easily tell she knew what she was doing . Also very helpful to me and those she was serving around the time I was there. She apologised for keeping me waiting hence I had to ask for her name after, Overall, I was impressed. Keep up the good work .”
Address: 13 Crosswall, London EC3N 2JY, United Kingdom
Phone: +44 1708 203205
Website: ghanapacuk.com
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“It was a nice experience with you, I am hoping to have more chance to get in touch with your company again ♥️”
Address: 34 South Molton Street, London W1K 5RG, United Kingdom
Phone: +44 808 168 0690
Website: visacentre.org.uk
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“I want to sincerely thank Zainab for her time and professionalism during our phone call. Before speaking with her, I was extremely stressed after reading so many discouraging reviews. I honestly didn’t expect the call to be of any benefit, especially as my spouse has been waiting nearly 11 months with no response, and this was the first time I couldn’t afford to pay for priority processing after three previous extensions due to my current financial situation. Thankfully, my spouse didn’t need to travel during this time, and at least now I can say I had a conversation with someone who genuinely listened. Zainab didn’t just give the standard “please wait” response — she took the time to understand my concerns and gave me the sense that she truly wanted to help. It’s rare to feel that kind of support in such a system, especially when they must come across countless fabricated claims. Her empathy and professionalism stood out. I hope something positive comes from this situation soon, as I’m at a point where I truly cannot afford further delays or distractions. Once again, thank you, Zainab, for your kindness and respect over the phone. I sincerely hope more members of the public receive the same level of care and attention that you provided.”
Address: 20 Mark Lane, London EC3R 7QH, United Kingdom
Phone: +44 300 790 6268
Website: gov.uk
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“We as family had to visit VFS office at Hounslow for work. Elsie at Hounslow branch was patient supportive and guided us promptly each time. Elsie was organised and thorough and advised what to be done. She gave us enough time to go back after making appropriate changes to papers. The intake at the entrance is well managed so no one misses their appointment. Good staff and good environment. Happy with service.”
Address: Salisbury Road, Hounslow TW4 6JQ, United Kingdom
Website: vfsglobal.com
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“Well run and well coordinated. They open early affording a wider choice of time slots for visa appointments. Staff is very helpful in answering questions for submissions and for collections. Ticketing system needs enhancement as the waiting times are very misleading perhaps due to frequency of updates and queue movement between the gaps.”
Address: 66 Wilson Street, London EC2A 2BT, United Kingdom
Website: vfsglobal.com
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“I'd like to admit online services provided - they're excellent! The best I've met in England. They responded very quickly to my email and solved my problem within a couple of minutes. Also I was assisted on the helpline - amazing! They picked up the call immediately, no waiting at all and polite attitude! Best customer service. Thank you!”
Address: 66 Wilson Street, London EC2A 2BT, United Kingdom
Phone: +44 20 3603 3860
Website: visa.vfsglobal.com
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“This is not a biased review, and I don’t usually give reviews to the facilities I go to unless I was really happy. I’ve been to the previous BLS address which was quite small and gets easily crowded. Appointment slots was impossible to book. However when they moved into the new address, I could say that the service has improved as well. The place was spacious, staff was accomodating and the printing section was free of charge (even for the standard appt) I have experienced being in both premium and standard. And I also noticed that the standard appts are now quite easy to book that’s why I was thankful. Even though the queue was long before their opening time, the service was fast enough once inside.”
Address: 14 Fulwood Place, London WC1V 6HZ, United Kingdom
Phone: +44 20 3807 0750
Website: uk.blsspainvisa.com
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Address: 31 Southampton Row, London WC1B 5HL, United Kingdom
Phone: +44 20 3745 9798
Website: elitevisas.co.uk
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“Visa Legal is a good solicitor. They are very reliable. Thank you to Amanda and her team for supporting me when my case was very difficult and complicated. I will highly recommend Visa Legal to anyone.”
Address: 1 Bournemouth Road, London SE15 4BH, United Kingdom
Phone: +44 7429 959436
Website: visalegal.com
“Visited today for a 4pm appointment. Although had uploaded everything online and only came for biometrics all in all took 1 hour. Outside was not busy like the other pics, no need to wear mask unless you want to. Inside there were plenty of people and the agent I had was very informative and friendly. Parking was done nearby Ruskin Square Car Park: very secure and clean, unlike other car parks I've seen nearby. I don't know if it's normal practice or because it's Friday, around 4:20pm to 4:30 pm they were letting in people who had appointment at 5pm.”