Pawnshops in London

“Esther was extremely helpful and made my experience at H&T brokers a great one. She was very welcoming and professional. We had a great chat while she was dealing with my request and demonstrated great customer service. Thank you Esther.”

“Thin was very helpful with explaining how gold works and the prices”

“We have been with Eastham branch for many many years, Very friendly helpful staffs, mainly Thomas extremely helpful, very kind and understanding, and Jwell loan and interest rates are very competitive.. keep going. Will recommend our friends and family.”

“Staff, our friendly efficient hard working, energetic, caring team, they will make you feel comfortable while you wait and you also feel secured. Wouldn't change what they do. Just keep up the good work.”

“5 stars for the LOVELY girl that really rushed to help me because I was on a tight lunch break from a course I was doing. Went above and beyond :)”

“Super friendly and polite service. The attended, Ani, was very kind and patient. She explained everything in details and gave me a great price on my items. Thank you!”

“The sweetest staff and the best service. My finger was very swollen and my ring got stuck and I had no hope of cutting since it was so tight. But they were super patient with me on the phone and at the store and helped me cut it off. thank you so much for you help!”

“The team at Ilford are so amazing and very helpful. They are focused on their due diligence and compliance procedure is top notch”

“I can't describe in words how understanding the staff r,and how helpful they have been,can't fault them in any way. Thank u”

“Very pleased with the service .the staff are very nice and helpful.The only lady I know is rose.and she is such a lovely lady”

“Wowww!!! I am absolutely thrilled with the outstanding, friendly and professional service I received at the Stratford, East London Branch! They blew me away! The team there is nothing short of incredible – they’re like "Charlie’s Angels": super smart, efficient, welcoming, and incredibly professional. From the moment I walked in, they created a warm, safe, and welcoming environment that made the entire experience enjoyable, swift and stress-free. I have never been treated so well, and had fun at the same time!! This was my first time visiting a pawnbroker, and I couldn’t have asked for a better introduction. The team’s kindness, expertise, and clear communication made the process smooth and so positive! I was truly impressed by how they treated every customer with respect, dignity, and a genuine desire to help. It was heartwarming to see other customers leaving with big smiles and compliments for the team – it’s clear they go above and beyond for everyone. I strongly recommend visiting this branch and their amazing team – they are truly magical!! Harita, Arif, Ted, and the rest of the team are truly special – they made me feel valued and cared from start to finish. Thank you for making me smile from head to toe and for making my visit so memorable. You are all fantastic at what you do, and a very special bunch! I feel so grateful to have been in such good hands. Bless you all! :)”

“The staff are all very friendly and helpful. The store has great stock and the technical knowledge of the team will ensure you get just what you want at a great price.”

“Store is well arranged and stocked with quality products at very competitive prices! Staff in this branch are exceptional: considerate and genuinly friendly. They all seem to operate happily and in harmony assisting one another & taking pride & ownership in what they do! As soon as I come in, to this shop every single time I am greeted by someone which, in the shop this size and with dozens customers floating in and out is absolutely VIP treatment! Animals in the shop and cages are always clean and tidy. Really really well done to the team there and thank you!”

“Such an amazing experience in the store. The Manager Flavio was so polite and friendly and with that attitude definitely made me spend my money. You need more managers like him”

“Brilliant staff the 2 main customer staff that are there with polite manner they don't judge anyone and give fair prices to people who are putting items in on a loan. It's a pleasure to go there and not feel like your poor because the world isn't kind to anyone these days. Their items on sale are good quality fair price.”

“Great customer service , friendly staff.”

“The most professional and easy process. Very quick. Same day money in your account or cash. I want to mention Marta, she is absolutely lovely and very very helpful. Thanks Martha”

“I recently visited the Cash Converters store in Walworth and had an outstanding experience. The variety of products available was impressive, and I was able to find exactly what I was looking for at a great price. The store was well-organized and clean, making it easy to browse through the items. What truly set this visit apart was the exceptional customer service I received from Valentina. From the moment I walked in, she greeted me with a warm smile and was incredibly attentive throughout my shopping experience. Valentina was knowledgeable about the products and went out of her way to ensure I found what I needed. Her friendly and professional demeanor made the entire process enjoyable. Valentina's assistance didn't stop there; she patiently answered all my questions and provided insightful recommendations. It's rare to encounter such dedicated and helpful staff, and Valentina truly exemplifies excellent customer service. I highly recommend the Cash Converters store in Walworth to anyone looking for great deals and exceptional service. A big thank you to Valentina for making my visit so pleasant. I will definitely be returning to this store in the future!”

“My experience here was wonderful. The ladies here are so helpful and in addition to that, they’re just such a joy to be around! They brightened up my day by being so warm and friendly and giving VERY informative excellent customer service :) I highly recommend that if you were to visit any store - it be this one.”

“Recently started using Lawsons. Usually use Selco. Really impressed at the service level and response time of the team at this branch. I’ve been working on a tight schedule with some projects. I’ve been ordering via email and communicating with David. Service level is exceptional. Competitive prices and delivery without a fuss. I would recommend to use this company and especially this store. Mark”

“Staff are very lovely shop smells excellent, very good customer experience”

“Amazing service from Karen, always goes above and beyond for customers and genuinely cares for people which is so hard to find in retail, and has always been highly professional in every situation, even when dealing with some truly awful people that have been verbally abusive to her and other staff in Harrow. The shop is great and the staff work hard to keep their customers happy and loyal. Will be visiting again very soon to purchase a beautiful ring and to buy some euros, and I know I'll get a great price and great service yet again.”

“Unbelievable service. Brilliant staff. Highly recommended.”

“Kay and Becky greeted me with the biggest smiles as soon as I walked through the door! Customer service was fantastic. Answered all of mine and my partners questions and was reassuring throughout the whole process :) thanks ladies x”

“Excellent service, very friendly team and always so helpful, especially Mrs Paulina :) Definitely recommend”

“Popped in today to value and sell some bits. I was served by Ruby who was informative, friendly, and all was excellent! Great service, thanks again Ruby.”

“Jess' customer service was brilliant today excellent knowledge of products no question was too much to ask Very lovely young lady Will shop here again Thank you Jess”

“The most amazing service I have ever received, when you go just ask for Georgia , she's professional, patient and will give you all the support you need , thank you Georgia”

“The service is outstanding. Great bunch of guys Andrada the girl that served me has always been great help”

“I was served by a charming lovely Thai person (don't know her name, sorry) and it made my visit! Thank you kindly to the person.”