Pet first aid in London

“I've been taking my schnoodle Lucy to Pet Pack for a couple of years now. She loves going there, and pulls me to the house! Daisy is fantastic, always listens to my wishes and makes Lucy look great! Gail is very helpful and friendly. Thank you so much from Lucy and me!! :) x”

“Kremena is truly amazing with our little doggy and we’re so grateful at how flexible she is. It feels so good that our dog is super excited whenever we drop him off with Kremena and he has the best time! Would totally recommend her.”

“We found Brett at relatively short notice after deciding against using a cattery and couldn’t be more happy with him and his services. He was very professional and asked all of the right questions on the initial meeting such as vet information, medical and food requirements etc. He was able to come at our preferred times to feed and spend some time with our cat and even put the bins out on collection day. He sent us daily updates and photographs of our cat via WhatsApp which is a nice touch and very reassuring. The online portal is great where you can make sure all the information Brett has about your pet is up to date and he has the correct days. The prices are also reasonable for the service. Our cat seemed very content when we arrived back home. We will definitely be using Claw and Paw pet sitting again and would highly recommend.”

“Very friendly staff, always a smile and a good greeting when you walk into the shop.Very helpful and always willing to give a hand to carry heavy bags to the car. Thank you for all you do and the excellent advice you give.”

“Had a great experience in Biggin Hill store with my new puppy. I was looking for food to transition into for the future for my cocker spaniel and Katie was really helpful in providing information around the different brands and suggesting appropriate food. The staff were also great with the puppy, working towards socialisation! We will be frequent customers! Thank you.”

“I dog sat for a few weeks for a friend. They warned me she is not a fan of groomers. Colleen and her team dispelled that myth, and got to clean her ears from wax and hair, which other groomers could not as she fully resisted! No more mites! She is a much happier dog as a result and definitely a customer for her life. My friends are super happy! Thank you!”

“Friendly staff...thank you Lucy for your helpful advice and making it a fun experience for human and doggy family alike. Very pleased with our purchases.”

“This is the best decision I made for my puppy. They were so good at helping me work out the right time to enrol and care about her so much. They are incredible and we are so grateful to them.”

“Had to leave a review! what an amazing service. Sue and Joe are such lovely ladies! Helped us with 2 British Blues, flea bath. Did superb job! Customer care and service 5 Stars!!!!”

“I've been coming in here for 20 years. Always great service and a wide variety of things available for all pets. They have a great selection of fish too and are very knowledgeable and helpful”

“We are new to this! We previously purchased two parrots in a private home and they died in less than 12g hours long, make sure you buy your pets in a shop, it has everything they need!”

“Fantastic dog groomers! We are very happy with our dogs hair cut and wash thank you ☺️ x”

“Thank you so much for my perfect fit harness for my rescue. You were so diligent and thoughtful when fitting my dog. She looks very comfortable and stylish.”

“★★★★★ Amazing Detail and Listening Skills! Louise groomed my Toy Poodle in a perfect teddy bear cut. She listened carefully to exactly what I wanted and executed it beautifully. The attention to detail was incredible. I absolutely love it and will definitely be returning! .”

“Came into the store to get cat food that the vets told me to get for my cat, James and Aaron were very helpful and friendly which made my shopping experience great. They managed to find my the product while it wasn’t on the shelf and it was lovely to see they could find it. They both went above and beyond, wouldn’t shop in any other pets at home”

“Our beloved cat Molly sadly passed away last week leaving a gaping hole in our lives. I turned to pets at home vets to arrange the cremation. They were absolutely amazing and sensitive towards me. The service we received was exceptional, the presentation box with the ashes in hand written card the whole experience was first class a very big thank you Vets for Pets”

“Bought 6 ember tetras here about a month ago. Despite it being nearly closing time, the staff were ever so helpful and friendly. They also showed genuine care for the fishes - they ensured that I had a fully matured fish tank of reasonable size and setting. They also gave me recommendations on where I could get good Indian Almond Leaves to manage the pH. I also saw them reject an inexperienced customer who wanted to keep fishes in a fish bowl (the fish will likely suffer), and for that, I highly respect them. The ember tetras are doing well - sorry for the algae-stained glass in the very bad picture!”

“Today was my first experience there and i really like the shop it has plenty of stock and the lady behind the counter was very nice and helped me set up a rewards scheme for our future shopping”

“I get my cat's litter from the shop. Reasonable prices and mostly friendly staff. Clean and tidy.”

“Chris and Lou are fantastic and have always shown exceptional care for our two dogs over many years. I would not hesitate to use Woodlands”

“Excellent Service from All Pet Solutions. Had a problem with a pressurised filter I purchased 18 months ago. Contacted them on Monday, diagnosed, parts sent fitted and all working again (under 2 year warrantee) by Friday, so problem sorted in less than a week. Fantastic service. Many thanks All Pet Solutions”

“Great Service.. Rose is very friendly”

“We love this shop , lovely staff and atmosphere. Grooming was great and chilled out. We have very happy puppies”

“First time using Gina's services and I was extremely satisfied. Gina was professional and took excellent care of our little Sami (cat) by visiting once a day for a week for feeds and managing his litter! I felt more at ease knowing Gina was there to support us as it is never nice leaving your pets when you go abroad. When we arrived home Sami was very happy and chatting away to us obviously telling us how well he had been looked after.... lots of kisses and cuddle!!!! I would highly recommend Gina. Very professional and trustworthy. Now we can go away knowing that Sami will always be loved and looked after... Thank you.. x”

“Daisy is amazing! Would highly recommend her services, she has been walking Leo for the last 10 months :)”

“Highly recommend Charlotte, she cared for our bunnies whilst we went away. So nice to be able to trust someone so caring who loves the animals and ensures they are clean and well cared for as if they are her own and love the fact you see regular updates on her FB page of your own animals!! Perfect definately use her again☆☆☆☆☆”

“Lisa and Ebony regularly walk my pooch for me, they are accommodating and attentive, and he’s always happy to see them. Highly recommend.”

“Emily isn't just a dog walker, she is a second Mum to Toby! He gets so excited when she comes to pick him up and he loves her so much, it's amazing to find someone so caring that I can completely trust and know he's having the time of his life!”

“I needed last minute grooming for my yorkie and Cobham Pets was able to accommodate me. Kobe is usually very fussy and fidgety but this wasn't a problem for Cobham Pets. Kobe loved his haircut! Thank you so much. Highly recommended.”

“I can honestly say that our fur babueschad the time of thrte life with Ronnie and all the other dogs and pups!! I was in hospital for over 2 weeks and Ronnie kindly fitted them in . She came to our house red them, let out into our garden firca play, then walked them to her house to make nea friends, which they did! The reassurance that they were happy and cared for was such a relief. Ronnie has a heart of gold and loves what she does. I will definitely leave my babies with Pets be Happy anytime”