Professionalism in Guildford

“Second time visiting, once again the best experience whilst getting nails done and am in love with them so much just what i asked for! And always checks in to make sure they are what you asked for. Thank you so much defo will come back again xxx”

“We honestly can’t thank the team at Aurua enough for everything they did for our dog, Leo. From the very first consultation to the all-clear after his surgery, their care, communication, and kindness were faultless. Leo’s Journey: Leo is our 4-year-old Chug, and earlier this year, we discovered a lump on his prepuce. It turned out to be a cutaneous mast cell tumour. Understandably, we were worried, but once we were referred to Aurua, we felt confident we were in the right hands. Surgery & Timeline: The whole process moved quickly and smoothly. We had an oncology consultation on 12th March, and Leo had surgery to remove the tumour on 21st March. Everything went well, and he came home the same day. We went back for a follow-up and stitch removal on 11th April, and the recovery since has been brilliant no sign of the tumour returning, and Leo is totally back to himself. • 1st Feb: Initial diagnosis • 26th Feb: Fine Needle Aspiration • 12th March: Oncology consultation • 21st March: Surgery • 11th April: Follow-up & stitch removal • Now: Full recovery and no further issues Communication & Care: Every single person we dealt with at Aurua was lovely kind to Leo, and kind to us. He gets a bit nervous in clinical settings, but they were gentle, calm, and reassuring the whole way through. They kept us updated at every stage and always explained things clearly, without being overly clinical. We felt genuinely cared for. Cost & Insurance: We were quoted £5,000 to £6,000. The total bill for Leo’s treatment was £5,985.21. Our insurance (Animal Friends) covered £2,000 of that for the tumour, with a £99 excess. Aurua were brilliant in helping us handle the claims process, it was all clearly explained, and there were no surprises. Outcome:We’re so relieved to say that Leo is now cancer-free. He’s back to bouncing around the house and being his cheeky self. We couldn’t have asked for a better outcome. Final Thoughts:If you’re looking for a vet who’ll treat your pet like their own, keep you informed, and go the extra mile, Aurua is absolutely the place. They were amazing with Leo, and we’ll always be grateful for the care they gave him — and us.”

“Highly recommend! I used waggy wheels for the first time today with two very untidy cavachons. Alex was very welcoming, showed me his very professional and very clean grooming room. He was very caring and calm towards my fur babies which was great as my youngest pup can get quite nervous. Alex really listened to what I asked for making sure he cut my dogs hair to my liking. My pups where returned to me very happy, looking and smelling gorgeous!! Will be back again for sure!!”

“They did a fantastic job on the house they cleaned everything, under bed/appliances you name it, even the landlord was impressed. I cannot recommend this service more over the other rip offs in the area.”

“The food was absolutely incredible! We loved every dish! The atmosphere was also really nice, the only thing I would say is that the service could have been slightly better. More attentive and a bit quicker to begin with.”

“I booked my Smart car in here recently, as I wasn't 100% satisfied with another local Smart specialist. All I can say is, so far I'm impressed! A major service, and the car now runs very well, including no glitches which I was experiencing before. The engineer, Sash, went through what they did in detail when I collected it. From booking with Michelle on reception, to collection, this was a very good experience. Don't hesitate to pay the deposit and wait a few weeks to be seen, as these guys know what they are doing. Well done!”

“I recently attended for wisdom teeth extraction with Rita Mirchandani and her dental nurse. I am anxious about the dentist and was fearful of this appointment due to a previous bad experience with tooth extraction. Rita and the nurse were really supportive, I found it helpful that i was given lots of psychoeducation about the procedure. They allowed me to listen to my music throughout the procedure which i found helpful. The extraction didn't take long and i haven't had any complications, which has been a relief. I also found the education about dental hygiene and brush technique really helpful.”

“Great nail place, always so friendly and kind my nails always look great. Just had my nails done ready for Christmas, builder gel on natural nails. Thank you!”

“Everyone in the store is helpful, friendly, knowledgeable and provides great advice. Great quality products generally, and if you want to give your pet food products substantially better quality than high street brands, this is the place to come! Purrfect for my cat Tigger!”

“I have used Gooserye for several years now and would unhesitatingly recommend them. They always look after my cat beautifully.”

“Bellfields is owner managed and it shows. They help their customers, no wonder they are popular. Honest, reliable and always a pleasure to do business with. They have looked after my car for 18 months. Their trading hours are fantastic open at 730am till 6pm. Thank you, Steve and Russel so much for getting my car back on the road.”

“Great place, great haircut. The barber's English wasn't great, but he definitely skilled, more so than you usually see in places like Supercuts. Took his time to see what I wanted, and I came out pleased!”

“A truly wonderful service. Everyone was considerate, helpful and explained everything clearly and in detail. There was no unnecessary hanging around and all procedures could be conducted in one place. A shining example of what the NHS can do when adequately funded and fully staffed. I feel very fortunate to live where such excellent care is provided. This service with these standards should be available to all in the UK - including men who also get breast cancer. Thank you to all concerned.”

“We are so grateful to The Partnership for handling the sale of my grandmother's house in Surrey. It was an emotional and difficult time for our family, but their team was incredibly sensitive, professional, and supportive from start to finish. They made a complex process feel smooth and straightforward. We highly recommend Michaela, Patrycja and the entire team. Many thanks, Carlo”

“Having been let down by my other garage, CARS were lifesavers! They not only correctly diagnosed the problem (the air con compressor) but also fitted me in very quickly so I could be on my way to my new home. If I was staying in the area I would definitely use them again and would highly recommend them. Both Joe and Bryan were stars! Thank you so much.”

“Good place and good working environment Please use them for any vechile issue and MOT”

“I've been going to Lottie loves for a while now & have always enjoyed the various treatments in a relaxing atmosphere. I'm especially grateful to Carley for sticking with me as I've grown my very short bitten fingernails. We are now both proud of the beautiful manicured results!”

“We've been coming to this Majestic for a few times now. The store has a wide range but Jack's advise has always been a hit! We really trust his recommendations and the other members of the team has been nice and welcoming as well”

“WOW. Today was my first Chemotherapy session up on Chilworth (my home village) ward. Was a bit apprehensive going there, but the staff and facilities were fantastic and it was a good experience. Thank you some much all the team there and looking forwards to my next visit Kind regards Martin”

“I’ve been living at The Guild by Morro for one year now, and my experience has been excellent. I would like to give a special compliment to Gino, who has made my life so much easier as I adjusted to a new place. His professional service, friendly advice, and genuine support have been invaluable. The events organized in the Guild are also outstanding – they create a real sense of community and make this place feel like home. I’m truly grateful for the care and effort from the team, especially Gino. Highly recommended!”

“We came in on 1st November for our really early Christmas Do. As always Sam and the team were friendly and attentive. The atmosphere was great and the pub was full. We used the app to order so didn’t even need to get up off the table. The food came out promptly, piping hot and was delicious, I couldn’t fault anything. This is a lovely pub with an atmosphere. Well done to Sam, Hannah and your team.”

“Had a very pleasant experience with Simon. Highly professional. I would recommend it to anyone.”

“They provide a nice hardcourt (just a normal wooden basketball or volleyball clue) suitable for indoor frisbee with good air conditioning and heating especially in the winter. The artificial grass and natural grass pitches are well maintained! To finish it off staff are friendly and helpful.”

“Selling our house and buying a new house in one streamlined process was going to be a challenge clearly!!! We had excellent support from Priya Patel at TWM Solicitors in Guildford, who took the challenge head on, kept us updated through-out and brought us to where we needed to be. Thank you”

“I instructed RHW at short notice for a complex property transaction requiring the creation of a Declaration of Trust, and at the same time wills and Lasting Powers of Attorney. From my first contact, RHW were incredibly responsive and moved through the process at the rapid pace I needed, the advice on a non-standard property transaction was excellent and always delivered in a friendly and approachable way. On the wills and LPAs again the advice and thought given to our situation - like everyone's unique - was excellent. I would unhesitatingly recommend RHW and will certainly be using them for any future legal work.”

“Lovely pet shop, great variety of products. We found everything we wanted, treats and toys for our dogs and prices were reasonable. This was our first visit but we'll definitely be back!”

“Clean, friendly, professional & very quick. Lovely young lady pierced my ears today & it was completely painless. I had 2 sets done & they look & feel great. Great customer service & good prices. I will definitely be going back for more piercings.”

“Lovely people who took my order over the phone and delivered it on time. It was a large order and all the items were nice and hot. Food was delicious.”

“The reception was exceptional and was attended to in just a few seconds on arrival by smiling faces of a gentleman and a lady. Was given choice to choose which parts l needed according to price and affordability. Keep up the good work guys.”

“Big car park.. plenty of room. Store clean Clean fresh toilet.. (as normally they are really disgusting in most shops so was lovely suprise)”