Store in Richmond

“We recently purchased a sofa from this company and I have to say, I am incredibly impressed with their customer service. We have been greeted by salesperson and from the moment we walked into the store, we were greeted by friendly and knowledgeable staff who were more than happy to help me find the perfect sofa for my home. Throughout the process, they were patient and attentive, answering all of my questions and offering expert advice on everything from fabric choices to sizing. They even went above and beyond to help me with delivery and assembly, ensuring that my new sofa was set up exactly how I wanted it. Overall, I can't recommend this company enough for their outstanding customer service. They truly care about their customers and it shows in every interaction. Thank you, for making our sofa buying experience such a positive one! Finally, the sofa was delivered two weeks ago and the people were fantastic. They did a great job by delivering the sofa with care and putting them together. Thank you.”

“Madeleine was incredibly helpful and supportive during our baby carrier consultation! She took time to understand our needs, showed us multiple options, and helped us get a great fit with our chosen carrier. The follow-up information and resources were really clear and useful too. It’s such a valuable service for new parents — we left feeling more confident and comfortable with babywearing. Highly recommend to anyone looking for guidance and hands-on support with slings or carriers.”

“I got my nose re-pierced here and Alessandro made me feel really at ease and was supportive - as I was shaking and scared about the pain! I love my new piercing and would recommend this place to anyone!”

“Received an amazing full clean shave (beard)—great service at a great price! I didn’t even need an appointment, which was a big plus. Will do definitely return! Thanks”

“We couldn't be happier with the service at Wild Bush today. From the moment we walked in, the team made Bella my dog feel completely at ease — no small feat, as she’s usually nervous about grooming. Big shout out for Kiera the groomer who took the time to listen to what I wanted, checked her coat carefully, and explained exactly what they’d be doing. Bella came out looking absolutely beautiful, smelling amazing and happy and relaxed. The salon/coffee shop itself is spotless, well-organised, and welcoming. I was very kindly offered a cup of coffee whilst waiting to collect Bella We will definitely be back for more Bella pampering and coffee for me.”

“I recently had the pleasure of visiting Nelly for hair laser treatment, and let me tell you, it was an experience that exceeded all my expectations! From the moment I stepped into the treatment room, I was greeted with a warm smile and a level of professionalism that immediately put me at ease. Nelly's expertise shines through in every aspect of her work. She took the time to explain the laser treatment process in detail, making sure I felt informed and comfortable throughout the entire session. It's not every day you find someone who can turn a potentially intimidating procedure into a relaxed and enjoyable experience. Her attention to detail is impressive, and I appreciated how she tailored the treatment to meet my specific needs. Now, let's talk about Nelly's attitude—it's infectious! Her cheerful demeanor and genuine care for her clients are what truly set her apart. She has a talent for turning any awkward moment (like when you're trying to figure out how to position yourself for the treatment) into a hilarious anecdote. Seriously, who knew discussing hair treatments could be so entertaining? I left the appointment not only feeling great but also with a smile on. Nelly’s dedication goes beyond just the treatment itself. She follows up to ensure her clients are satisfied and happy with their experience, showing how much she genuinely cares about their well-being. In a world where many service providers rush through their work, Nelly takes the time to make every client feel valued and special. If you're considering hair laser treatment, do yourself a favor and book an appointment with Nelly. You’ll not only leave feeling fabulous but also with the joy of having enjoyed a delightful experience that you'll want to share with your friends! Thank you, Nelly, for your fantastic service and for making my journey through hair treatment so enjoyable! You've definitely gained a loyal client in me!”

“Great for Turkish coffee ☕️ Haven’t tried any food yet”

“Thank you for making the best bouquet of flowers. I asked you for advice for my girlfriend's 21st birthday and I definitely left it in your hands and you did an incredible job; it couldn't have turned out better.”

“By far one of the greatest customer service experiences I have had. The gait analysis was easy to follow and I felt like I left being heard and valued (and with a brand new pair of perfectly fitted running shoes). Will be coming back here to purchase some long distance runners in the near future!”

“Julie is a fantastic hair professional. I've been coming to Studio 283 for over a year now and I'm always satisfied with my haircut. She takes the time to listen to what you want and always delivers the best results. Can't recommend it enough :)”

“I can’t recommend this chemist highly enough. The staff are always so friendly, kind, and welcoming. Nothing is ever too much trouble – they are always willing to go the extra mile to help. It makes such a difference to be greeted with a smile and genuine care every time I visit. A truly outstanding service that I’m very grateful for.”

“Vet visit can be very stressful for both furry families and yourself, but since our first visit, that part of concern was unnecessary. We've been seen by Giulia twice who our cat has fell in love with. She was very thorough explaining the condition and also easily understandable approach of cure of the problem.”

“We took our dog here for the first time...it was excellent! She's a bit shy but the staff were professional and kept her calm. The groom was honestly one the best we've had. I highly recommend them.”

“Sheen Sports printed and delivered +100 t-shirts for St Osmund’s school as part of a charity bike ride. Nick and the team did an amazing job in helping to shape the design and managed the ordering / payment process via their very intuitive website. All t-shirts were individually wrapped and hand delivered. The quality and service was exceptional. I would highly recommend Sheen Sports.”

“A New Leaf not only creates beautiful floral bouquets, but also provides a wonderful service and care to their customers. I was so impressed by the beautiful flowers that Sophie put together. She understood what I wanted and delivered over and above both with her service, communication and the beautiful flowers. I would definitely recommend A New Leaf - and will use again. Thank you.”

“Trendy little bar and Wine Shop in Putney London. A real gem in Putney Upper Richmond Road beautifully done up. Dee the owner is right on trend with his latest addition to Putney’s gastro/bar scene. Super wines from Spain Portugal and other emerging regions. A delightful red from Bulgaria will warm you up nicely with their wholesome Charcuterie or Cheese board in London’s cold winter nights! There are other Whites and Rose from Spain and Portugal to liven up your Summer days! Dee is always there to share his passion for selection of wines and cheese and happily recommends them to customers. You can order wine by the glass from a selection of twelve different wines which change every week.A must visit in Putney.”

“Highly recommend, Geoff is great. I took in a very old tap valve which is no longer available to buy. Geoff kindly agreed to mend it for me, which took about 10 minutes. He is an absolute star, and saved me having to buy new taps.”

“Jon was great - responsive and quick service at a great price. Highly recommend. Thank you !”

“I’ve driven past Sift for the last two years, but today I finally stopped in—and I’m so glad I did. This place is a true Kew gem, serving up smooth cortados and mouth-watering cakes and pastries. I tried the Spanish and feta pie, and it was absolutely spectacular. Don’t miss the chance to check it out!”

“I have been visiting the St John Clinic for around 6 years. Dr. Helen St John really cares about her patients and will always advise treatments well- never too much work! Helen supports patients to have a naturally fresh appearance which does not look artificial. I would highly recommend as I always feel in safe hands.”

“My favourite craft beer bar. Great selection, very welcoming atmosphere. Great to have a solo beer with a book or meet new people or come with freinds. Very pleased places like this exist! Supporting craft beer. Cans to take home or drink in and 8 draught beers too. 10/10”

“Delighted with the after-service recently. Our Ray Munn modern and beautiful kitchen was fitted about 8 years ago, all organised by Bob and Jason. The fitted microwave stopped working recently. Jason organised a replacement in the same style, to blend in with the oven underneath, and his trusted fitter to fit it, all within a couple of days. THAT is impressive service. Highly recommend.”

“Iliah Motors is located next to Kew Bridge in Southwest London. Jay and his team are not only competent and affordable mechanics they come across as decent and credible people. I have had my Audi A3 serviced here on numerous occasions and had bodywork done. The outcome was always more than satisfactory. I believe their rates are reasonable and never make me feel I’m being overcharged. I will continue to use Lliah Motors”

“Really great service, this is the 3rd time I have used them for timber and pre-cut sheet. In some cases I have needed over 100 pieces over varying sizes and they cut it all, no problem, talked me through it on my first order, and delivered on time and with a smile. Reece in particular has been beyond helpful whether in person, on the phone or by email. Often the thought of cutting all the pieces is what has put me off starting many projects but this for me is a game changer.”

“The best crystal and gemstone shops I’ve visited! Gorgeous crystals, beautiful stones, and a really impressive range of silver jewellery. You can tell a lot of care goes into the selection — everything looked authentic and high quality. Highly recommended if you love crystals or want a meaningful gift.”

“We used IDC for our kitchen extension on the recommendation of a sibling. We were not local to the area but upon initial consultation with Paul, we knew this was the way forward! Paul has been brilliant throughout this project, from concept through to delivery. He is a talented designer, both creative and practical in offering solutions that work. The long distance nature of our relationship meant Paul could not make any site visits, however this did not hamper the process or outcome in any way - our new kitchen looks and feels amazing! We are just starting to use the new kitchen and are finding the design and space afforded truly revolutionary. Paul was a delight to work with, a big thank you to him and the rest of the team at IDC.”

“Putney Florist did an amazing job of putting together a bouquet for my wedding at the very last minute. It looked so beautiful and very nicely put together. Thank you!”

“Staff are always friendly and helpful. Products are of high quality and good price.”

“Very professional company.Ftted new valves in difficult old communal heating system. Powerflushed completely dead radiators. Now 2 out of 3 are back up and running, knocking out loads of heat. One still not revived but Max is back working on that one again to try and get it going. I've found this company to be true to their word.”

“The GWS very much deserves to succeed! That rare thing; an independent. An international canvas of wines at all price points. A friendly and knowledgeable team runs the place. A glass (or two) or a bottle with family or besties. A great place and I love it.”