Veterinary clinic in Richmond

“A brilliant vets. Flexible, dedicated and caring. We lost our dog just before Christmas and the care up to the very end was personal, sensitive and committed. Through the happy years of check ups and good health they were excellent and attentive, then at the hardest point of pet ownership they went up another gear in looking after our dog (and us). It feels like a business run by people who care about their customers and the animals. The follow up was incredibly touching and everything done with love and dignity. Fully recommend.”

“Vet visit can be very stressful for both furry families and yourself, but since our first visit, that part of concern was unnecessary. We've been seen by Giulia twice who our cat has fell in love with. She was very thorough explaining the condition and also easily understandable approach of cure of the problem.”

“I’ve been bringing my two dogs to Vets4Pets Richmond for over three years now, and I honestly cannot fault them. Chris and his team are fantastic – they genuinely care about the wellbeing of the animals they treat. One of my dogs has a long-term health condition, and I trust Chris and the other vets 100% with his care. We previously had a bad experience with another vet who seemed more focused on money than our dog’s health. That made us realise how important it is to find a vet who truly cares – and Chris and the team at Richmond are exactly that. They’re not in it for the money; they’re in it for the animals. The receptionists are also always so helpful and friendly – they really complete the experience and make every visit that much easier. I’m so grateful we found them.”

“The most friendly staff. You can easily see they love animals and didnt say a word against a cat that had scratched them. Still loved and petted her to try calm her down. Would highly recommend”

“Friendly neighbourhood vet. We have been visiting them for the last 4 years for checkups and minor operations and they have always been helpful and professional.”

“We were helped with our end of life care for our cat. The staff were so kind, so compassionate and were so patient with us at this difficult time. We took our new kitten for his first vaccination the vet was so good with him and ensured we were familiar with what was happening. Would definitely recommend this veterinary clinic”

“I am incredibly grateful to the veterinary team for the compassion and kindness they showed during one of the hardest moments of my life. They treated my dog with dignity, patience, and genuine care, and they made a heartbreaking decision feel as peaceful and loving as possible. The veterinarian took the time to explain everything, answered my questions with empathy, and never rushed us. I will always appreciate the warmth and professionalism they showed, and I’m thankful my dog’s final moments were handled with such gentleness and respect.”

“I can’t praise the team at Pet People highly enough. They cared for Bobby my diabetic border terrier for the last years of his life. I am absolutely sure that the wonderful care they gave him ensured that he never suffered and continued to enjoy life right up until the end. Every vet and all the support staff at the practice treated him - and me - with the same care and compassion and when he did eventually die at a great age, they looked after us both with such kindness. I’m happy to say we have a new puppy now. He had his first appointment this week. I can’t think of a better, kinder and more professional group of people to help me look after him.”