Women shoe store in Sutton

“Shoe range has massively gone up in the world in quality, from what I used to know it 10 years ago. The lady that helped was absolutely amazing!! Didn't get her name, but blonde hair and glasses, lovely lady, great attitude, a smile on her face, and happy to help. I needed some shoes for a suit, she asked what colour my suit was, got the perfect colour for my suit and gave me 3 great options in seconds, to meet my exact needs. I picked the one I liked the most, she grabbed my size out for me, said feel free to take a seat and try them on, got her opinion on them, which put me at ease that they looked okay on me and they feel so comfortable it's unreal... cost £40 and great quality! The lady behind the desk was also great and chatty and friendly! The recipient has TE on it for the cashier name and was today 11/9/24 at 5.40pm I was stressed trying to find shoes elsewhere in the high steet and not liking anything and going in here, got me the perfect shoes and reassured me they suited me in minuets 10/10”

“Sutton Deichmann was excellent customer service, i had an issue with the hounslow branch and croydon branch as they lied about changing or refund the shoes. After serious complaint this branch changed the shoes no issues. If you go to any branch of Deichmann and they say they can't change, refund or if you got 2 left pairs like me and they say they can't don't listen to them..stay there until they change or refund or ask for manager. As i can confirmed that you can change as i been told by they senior manager and area manager.”

“This is a good place for shopping clothes for all seasons and for all ages customers and for children's,ladies and gents at reasonable prices.”

“Customer Service Review for Zara – New Look, Sutton I wanted to take a moment to highlight the outstanding customer service I received from Zara at the New Look store in Sutton. From the moment I entered the store, she was friendly, welcoming, and went above and beyond to ensure I had a great shopping experience. Zara was not only knowledgeable about the products, but also incredibly patient and helpful when I needed assistance finding the right size and style. Her positive attitude and genuine care made a real difference, and she turned what could have been a stressful shopping trip into an enjoyable one. It’s rare to come across someone so dedicated to excellent customer service. Zara is a real asset to the Sutton team, and I hope her efforts are recognized. Thank you, Zara, for your kindness and professionalism!”

“Excellent customer service. I went to pick up an order and also buy some items, all the ladies behind the counter were friendly. Unfortunately, I didn't ask their names. The lady who picked up my order was only gone for a couple minutes but still apologised for keeping me waiting. Thanks ladies! Keep up the good work!”

“All the staff in this store are absolutely amazing and friendly. Best service I've ever had. Especially the girl that served me the low black and red Jordan 1s, exceptional service. Thanks guys xxx”

“The store staff were nice and attentive on my last visit, and SOLE does good quality & value own brand shoes (I've owned 4 pairs already). My only gripe is they don't stock size 12 shoes in store I've been told, so something for their senior management to reconsider.”

“Nice place and good staff. Its actually next to Wendy's ! So be careful if you need to find the shop as googlr map doesnt have the right location. They sell Canada Goose !”