Building materials in Norwich

“Great customer service! Hannah & Lauren are amazing! Really friendly, quick and good at what they do, Hannah’s cutting skills spot on! Would recommend anyone to go and see. And these two are a lot better than down the road! 100%”

“Helped me out of a big muddle when I was stressed out trying to finish a job on a Friday evening. The two young ladies went to such trouble to find what I needed. I'm normally a click and collect customer so hadn't realised just how good the staff's product knowledge was. Outstanding service, well done and thank you.”

“It's so nice to have a M O T facility in our local area . Graham and his team are professional and helpful. My family and i have used this garage for several years now and have always received excellent customer care.”

“Has been there for us all through lockdown. Knowledgeable staff, good stock reasonable prices. Easy parking.”

“Where have you hid all the wrong mixed paints lol”

“What a fantastic place. I was concerned by the ticket price but it was worth every penny. We got there for opening and it was busy but we went on everything and only had to queue for the boat ride and the bigger zip wire but everything else was easily accessible. The staff were all friendly and helpful and we had a fantastic day. Would 100% recommend to anyone looking for a fun packed day out.”

“Stayed open through the pandemic and kept us going when everywhere else was closed. Really great staff and almost everything I need. Always happy to credit or refund if I find I dont need it. There is nowhere else like it !”

“Vast range of goods, friendly and helpful staff, good prices on most items 5*+”

“Very helpful staff, attentive to my request for a 'Christmas' item combined with a wicked sense of humour. Always good to deal with and will continue to use them into the future.”

“Brilliant hardware shop. Loved the range of cleaning products. Great and friendly service from a gent who had been in the business for a long time, and really knew his stuff. A real rarity these days!”

“A friend recommended Hamiltons and we are very glad she did! So many different options - James was great at explaining all the different types of flooring and helping us find what worked for us. Danny, who came to lay the floor, was polite and professional (and tidied thoroughly every day) - it looks amazing! Friends have already been asking about who did it and where we bought the floor”

“Visited the costessey, Norwich site today to look at paving slabs. Was assisted by a young man called Matthew. His attention, knowledge and interaction was outstanding. A bit of good service makes all the difference. Good job.”

“Went in today and the gentleman who was very helpful and polite, the cut was a little bit more but as he told me first was excellent customer service! Felt a warm welcome and information about the key was interesting to know! Very happy with my visit today.”

“Outstanding support was given when decisions had to made on the choice of block paving we required by Matthew together with the excellent delivery that was successfully made to our home by their driver. Thank you.”

“Simply an Alladins Cave of hand tools. And it feels like a cave, as the displays seem to tower above you as soon as you walk in the door. Must be the best tool centre around this area.”

“Great bunch of guys, very helpful and attentive. Plus, they had everything I required. Reasonable prices.”

“We found just what we wanted and the staff member was very helpful by asking for our decking to be cut to the size we needed.”

“Brilliant services today from Ellis Timber. Excellent prices and they are delivering again ! Thank you Rob.”

“Really helpful staff. Emma Vaughan helped me return a Paslode despite not buying it from travis Perkins. She got in contact with Paslode found out everything that needed to be done and took it all out of my hands. Highly recommend”

“Went in earlier too grab some boots and was looked after by the lovely dawn who was just overall a very pleasant person aswell as being helpful. Always a good experience from all the team though:)”

“I have used this store a few times over the past few months which has a very good selection of DIY and other items at reasonable prices. The staff are very friendly and helpful (excellent customer service). I also want to support these independent companies through these extraordinary plandemic hard times (they need us) and personally no longer use large companies where possible. You will not receive the same standard of customer service from Amazon or any of the larger DIY chains. HELP SAVE OUR HIGH STREET SHOPS !!”

“We recently discovered this place in our travels and were amazed by the vast and fascinating selection of items for sale. The staff were very helpful and my father was delighted with his purchase of a vintage bicycle lamp.”

“Super service, super prices, friendly welcoming staff absolutely fabulous”

“Some of the best customer service I have ever received, and the product I bought in question was the most competitive I had found on the market. I dealt with Tom I believe and another colleague of his who’s name I missed, both exemplary! Will be returning with my custom where possible in the future.”

“Having been there twice this wk,i've found their customer care to be above and beyond. Very pleasant, well informed staff, who really go the extra mile for their customers.”