Men's styling in Hull

“Great service from a lady in the Grimsby shop today. Sorry I didn't get her name. Got the impression she might have been management.”

“Yet another excellent store leaving Hull will miss your quality brands wonder which charity shop will take your place.”

“I took my wedding dress to be taken in and shortened. They did a great job at such a good price and it now fits like a glove. The staff are so friendly and professional too. Thank you!”

“I ordered a black blazer from the yours website for a job interview. It arrived very creased and unwearable. My darling husband tried to steam it for me with our iron but burnt a rather large whole on the front of the jacket! So, I ordered a second blazer and paid for next day delivery. This jacket arrived on time but again was very creased. I couldn’t find any dry cleaners open on a weekend, so in desperation visited the Hull store to see if they had the same blazer in store so I could swap it - but unfortunately they didn’t. Then I got talking to a lovely member of staff called Amora and told her what had happened. This lovely lady went out of her way to help me and offered to steam my jacket for me! I cannot tell you how much I appreciate what she did for me and she turned what could have been a negative review of Yours Clothing, into a positive one! Thank you Amora, you are a true star and a massive credit to Yours!”

“We went into the beverley shop today. The staff bent over backwards to help me. As being disabled it was very appreciated x”

“Best ever customer service! Having bought a Joules dog bed from an independent wholesaler at a country show, I realised I'd bought the wrong size. I rang the Beverley Joules store and spoke to Vic. She was unable to exchange the bed but she was so helpful. She organised a discount for a new bed and free next day delivery. She's wonderful ambassador for the company. Thank you so much.”

“Thank you Emily at Next Anlaby for super excellent service today. I popped in with my elderly and disabled dad for a suit for my niece’s wedding .. Emily was in the menswear on her own and it was super busy, yet she gave us customer service that I haven witnessed in a store for many years! Her patience and understanding of our situation was brilliant and she put so much effort into helping us get dad sorted for my niece’s big day… on behalf of me and my mum … thank you Emily .. you are a star !!!”

“Love coming here. High quality cloths, bags, etc. Nice selection for men and woman. Nice staff. Lovely service as always. Love my purchase.”

“It would be easier if the directions said it was within a shop, shop was excellent, directions were not so great!”

“I bought a pair of Barbour wellingtons this morning. The member of staff I dealt with was excellent in his service personal friendly professional communication style. His approach and knowledge of the product range I wanted and available in store plus the value for money price sold this Beverley local Barbour store to me. Thank you! CPSheppard”

“Experienced staff got the perfect fit for a new jacket. Chest minus 6 inches I'd the waist. Spot on. Everything in this shop is high quality. Nothing compares for getting the tight fit. Brilliant service.”

“Excellent service, great products friendly staff.”

“Excellent service, i went in last Thursday the 1/8 i could not find what i was looking for, i asked the woman in the shop, who was doing something else, she stopped doing that, and helped me,10/10.”

“Excellent service today when exchanging a pair of faulty boots, highly recommend the store and staff”

“Visited late today, exceptional customer service from one of the team. Needed swimwear, lovely lady took the time to go to the stock room as nothing was on the shop floor. It is so nice when people go the extra mile, even remembered to wish me happy / nice holiday on the way out.”

“This shop is absolutely fantastic! It’s clean, tidy, and the staff are so friendly and welcoming. They even make sure to give my Service Dog a warm welcome. I really appreciate their support and understanding of my disability. Rachel and her team are truly amazing! Feel a real connection with all of them Thanks Lou & Kaiser Duke (mini schnauzer) see you all soon xx”

“Always buying from here the clothes are the best fit in scunthorpe and are of good quality the staff are amazing and will help with any of your needs”

“We had a problem with our purchase and the guys at Niche were brilliant, sorting the problem out immediately, lovely guys .”

“Served quickly by a friendly member of staff. Nice selection of clothes both new stock and sale items.”

“Always a good selection of clothing for all ages. Great kids department. Really helpful friendly staff- if they haven't got what you're looking for they'll order it in. Always get great service in this store. Wish they had a hone department though as they only stock a very limited amount and need more ladies shoes but that's just a personal thing.”

“My mum loves this shop, the clothes are very high quality, don't get chance to bring her often but the ladies that work there are very helpful and kind when she visits.”

“Absolutely awesome was the member of staff i walked in asked for a suit she looked at me & picked right size striaght away dressed me well totally reccomend this shop thank u”

“Visited River Island Hull, the range in this store is amazing, totally upped its game but the best part was Izzy and Freya!! They were assisting in the changing rooms, amazing, so helpful, a credit to the store!”

“I don’t normally leave reviews for high street retail stores, as I feel they often get lost in the shuffle of large corporations. However, this review is a personal shout-out to one staff member who went above and beyond... Ethan! I hadn’t worn a suit in over five years and didn’t even own one that fit me. With a recent career change and upcoming interviews, I needed to look sharp and feel confident. From the moment I explained my situation, Ethan provided exceptional service. He took detailed measurements (chest, neck, waist), guided me through different fits to see what suited me best, and was incredibly knowledgeable and patient. My partner was also impressed by his attentiveness and natural rapport. When the store didn’t have the right style or colour in stock, he helped me navigate the online options and placed an order that matched my sizing perfectly. Despite multitasking, serving other customers, dressing mannequins, and working the tills he still gave me a solid 30 minutes of focused attention whilst keeping efficiency. I left spending £300 and plan to return over the next two months to purchase two more suits in different colours, each likely in the £200–£300 range. Ethan made me feel like I was being fitted on Savile Row, not just shopping at NEXT in Hull. His level of service is far above what you typically expect in a high street store. If I were running a customer-facing business, I’d hire him on the spot. That said, I have to mention a contrasting experience. While Ethan was helping me, another staff member, Jane, repeatedly interrupted him by shouting across the store to ask product questions. It was disruptive, especially as he was in the middle of processing an online order for me. It affected the flow of service not only for me but for other customers too. Ironically, Jane failed to close a sale on a product the customer was interested in, only for Ethan to step in afterward, offer insightful advice, and successfully complete the sale before the customer left. When I later went to the till to buy a tie and shoes, Jane served me. Unfortunately, her attitude was dismissive and unwelcoming. No greeting, no please or thank you, and an error in handling payment which she addressed rudely rather than politely. It stood in stark contrast to the outstanding experience I had just had with Ethan. While I understand that retail can be demanding and thankless at times, professionalism and basic courtesy should still be expected. Ethan’s exemplary conduct made these lapses by others more noticeable. To the store manager: Ethan is a true asset. I would strongly recommend leveraging his skills to help raise the overall standard of customer service in your team. Outstanding! Ethan, if you read this, and you ain't appreciated by the company and treat just like a number. Find a job in a more luxury upper class store, you will fit right in.”

“Hadn't been for ages. Nicely laid out. Staff were friendly. Having to use an app at checkout was a clean pain.. and a solution dreamed up by a millennial without retail experience.”

“Thank-you so much,to the lovely young lady,who helped me return an item,which I purchased on line.I didn't get her name,but she was so pleasant,& polite, something which is a delight in today's,society.The goods I received were,very nice.”

“Got a couple of things a good warm jacket and a shirt will try them on again when get home. then put them away for Santa's elves to pickup hopefully for me for Christmas”

“Love this shop! Wish I'd have found it sooner”