Art gallery in York

“Very informative & helped us plan our day.”

“This is our own experience with this business, and we know different clients will have different experiences — but we always leave reviews based on the service we received when we ordered or visited. Review for: Moxy York – Black Horse Lane, York First Impressions
Moxy York immediately stood out with its fun, urban, and modern vibe. The downstairs area is full of character, decorated with eye-catching urban art, hanging pod chairs, plenty of selfie spots, and even a photobooth complete with dress-up hats and caps. The luggage carts by the entrance were incredibly helpful when we arrived with multiple suitcases. The overall first impression was stylish, energetic, and welcoming. Cleanliness & Safety Concerns
The hotel was clean throughout — from the reception area to the lifts and guest rooms. The lifts are secure and won’t operate until you scan your room key, which we appreciated as an added safety feature. CCTV inside the lifts added an extra layer of reassurance. The bathrooms, both in the public areas and our room, were spotless, and the baby-changing facilities downstairs were spacious with a wide sliding door that easily accommodates a pram. Food Quality
Breakfast was excellent, with plenty of hot and cold options, good coffee, cereals, pastries, fresh fruit, and a variety of juices. Gluten-free options were clearly available, and we loved the sign that mentioned vegetarian sausages cooked to order—just ask a staff member. Everything was well stocked and fresh. The bar also served well-priced soft drinks, and we appreciated the free pints of cold ice water when requested. Ambience & Surroundings
The ambience at Moxy York is playful and modern, with thoughtful design details such as bright pink filler used deliberately to highlight cracks in the concrete floor—turning something ordinary into part of the décor. There’s a beer garden, a pool table, books, board games, magazines like Empire, and even a free retro Street Fighter arcade machine. Everywhere you look, there’s something creative or fun. The hotel feels lively yet relaxing, perfect for groups, couples, families, and students alike. Service & Atmosphere
Every member of staff we interacted with was polite, friendly, and eager to help. The front-desk team created such a welcoming environment. We loved the gesture of a free cocktail or mocktail each on arrival. They even had special offers like a 20% student discount and a free mimosa for graduates on the day we visited. Dog owners will appreciate the custom stand at reception with water bowls for both large and small dogs. Small touches like free cucumber water at the bar and umbrellas available to rent added to the sense that Moxy pays attention to guest comfort. Facilities
The hotel offers lots of thoughtful amenities: A well-equipped workout room directly opposite the lifts Fast, clean lifts with fun selfie-style Instagram templates inside Monthly event notices and clear signposting throughout the hotel A first-floor ironing room accessible with your room key Modern, comfortable guest rooms with sensor lights under the bed (perfect for late-night bathroom trips), air conditioning, USB ports, a European plug socket, a wing-backed chair, a kettle with tea/coffee and Biscoff biscuits, and secure locking feature. Bathroom amenities including shampoo, conditioner, hand wash, and body wash The room was quiet with no banging or noise from other floors, leading to a very peaceful night’s sleep — something not all hotels manage successfully. Although there is no on-site car park, there is a Q-Park nearby and several other parking options within walking distance via parking apps. Signing up for Marriott Bonvoy is worthwhile too, as it makes Wi-Fi sign-in quicker and lets you collect points. Overall
We wouldn’t hesitate to recommend this hotel and look forward to staying at The Moxy in York again on our next visit. I hope this honest review helps others make an informed decision.”

“Location is perfect you are right in the middle, lady on the desk wasnt the nicest, but the rooms were spacious and considering your in the centre, the noise outside doesn't effect you too much! Lovely stay!”

“Fantastic room, friendly staff, brilliant breakfast. We parked and walked into York. It was less than 0.9 mile walk. We will come back again.”

“Beautiful room, great location. Had a lovely overnight during our 2 week UK trip. We stayed in the 4 poster room - bed could have been a little more comfortable (thin mattress, no boxspring), but the room is sweet and the bathroom was nice and modernized with a spacious shower. The location is unbeatable - on a lovely quiet historic street while still being super close to the train station and great walking distance to the center. Self check in was seamless and easy. Would definitely recommend!”

“Quirky and fun! The decor is all kinds of classic English history with a hearty splash of irreverence, split across a couple buildings that feel like homes rather than a hotel. The room itself was small, but that suited me perfectly — great for a solo traveller. Only thing to note is I’m somewhat tall for a woman and on that bed I just about could touch my toes to the window sill while my head was by the headboard. I thought it was quite fun but taller people might want to take note. Everything was neat and clean, and the bed was comfortable. The walls are a little thin, like in any old house, so you can hear some bustling in the morning, but I personally found that endearing. The staff were very kind and friendly, and even introduced me to the hotel cat, Teddy! The location is great, just a 10-15 minute walk to the centre of town. I come through York frequently so I can say with certainty and delight that I’ll be staying here again! Thanks again to the staff for a lovely experience.”

“Excellently located near to both the railway station and city centre. A lovely warm reception was given and our room was just what was needed. Very clean, comfy bed, fridge & refreshments and plenty of sockets to charge the gadgets! A lovely 5 minute walk along the river and you’re in the city.”

“Lovely Shop, staff are very friendly and professional, the samples are what kept me there and leaving with a New lovely Single Malt. Such a great way to find a Whiskey that suits your pallet, tasting the different choices available was lovely”

“Stopped in for a coffee during our visit to York and ended up staying for lunch. Really tasty paninis, and the two staff members were welcoming and friendly. Clearly a favourite with locals too. Paid less than £20 for lunch for 2.”

“Incredible venue, brilliant sound system and lighting!”