Clothing store in Hounslow

“Returned an online order. Easy store to find. Straight forward return nice staff.”

“Very good visit recently , staff were great and helped me find what I wanted”

“Walking into Burberry feels much more intimate and stylish — I fell in love with their iconic trench coats, scarves, and small leather goods. The team was helpful and knowledgeable, offering styling tips and a bit of fashion history along the way. While the prices reflect the prestige of the label, Burberry’s timeless designs make their products feel worth the investment — especially when you’re looking for something truly special.”

“Very good quality and Corona safe”

“... Very polite service. At Macallan Experiance in Heathrow Airport last Week (05.2025) So generous / did share a good solid Macallan 30 years old COLOR EDITION with deep tast and a lighter MACALLAN 21 color Edition with us. Enjoyed the stay there and were impesed of the deep knowledge about the Whiskys and history of the Macallan Distillery. Thank You so much.”

“Excellent service. They go out of their way to ensure that the products you purchase are cost effective. Most favourite order has been the Raksha Fitness gear x Marcel - Muay Thai shorts. Great feel, nice design and top quality.”

“When you are captive in an airport and there are shops like Paul Smith.... Especially when they have a sale on!”

“Very kind assistant, knowledgable, helpful and warm. Spent some small time to ask about my day, lovely person. Unfortunately did not have loafers in my size, colour - however will buy online and have shipped. Great experience.”

“If I could give Wahweda who was the sales assistant on the Privee range 10* I would, I have many bottles of this range it’s the only fragrance I wear . I was with my cousin and she wasn’t aware of the range and sold it to her . Waheeda knew all about the fragrances and about the layering. Even though I didn’t buy a bottle my cousin did . Waheeda had a bags with our initials made and gave a couple of samples . I just thought she had all the warmth and charisma of a wonderful assistant . Had to give her a big hug . Thank you Waheeda”

“The shop is always set up to elevate the customer experience with shopping. The latest bags are displayed in the shop creating excitement for guest to engage with the staff on the product. I like the details and choice of color options that is provided at this location.”

“Helpful staff and good variety of clothes”

“Excellent service and products with very good price (-30% from the decreased airport price).”

“Nice and friendly staff. Liked my purchase”

“King of trainers. Good choices of shoes and trainers. Great track tops and bottoms. Kids shoes aswell”

“Received very good service from the gentleman working in this branch of shoe zone. He was extremely helpful and knowledgeable, and thanks to him I left the store more than satisfied with my purchase”

“Decent range of items. They also have changing rooms and a stock room in case they don't have your item. Items are also discounted from VAT which is nice. I was served by a friendly member of staff (Qasi) who helped me select some items. The store should be bigger given how popular it is .”

“Kinda surprised by the other reviews regarding staff. We were helped by Joycy, and she was super helpful and very pleasant. Also, we ended up losing our receipt to get reimbursement for lost bags. I was able to call and spoke with Sharada, and she took the time to immediately look up our receipt and email me a copy not even 5 minutes later. She really saved our button on that one. Thanks, Sharada! Inventory was a bit limited, and prices were a bit high. But, that is to be expected at an airport location. Overall, I was happy with the experience.”

“Lots of colors n outfits to choose ....accessories available too.”