Convenient pharmacy in Sutton

“This pharmacy is the best I've ever been to. The pharmacist is incredibly helpful, expert, and friendly. Open long hours, with a complement of well trained, helpful staff. The travel clinic was brilliant when the NHS let us down. Highly recommend.”

“Best pharmacy in the area. Pharmacists and staff there are the ultimate health care givers. They have looked after our family since they opened well over a decade ago. Not just us but my Dad as well. They really are a community treasure….”

“Once again brilliant service so pleased I changed to MPS wonderful helpful staff”

“⭐️⭐️⭐️⭐️⭐️ I can’t thank David and Louise enough for their incredible help during a recent emergency. I was in a really stressful situation needing an urgent prescription, and they both went above and beyond to support me. David was calm, professional, and reassuring — exactly what I needed in the moment. Louise was kind, efficient, and so understanding. Between them, they managed to sort everything out quickly and made what could’ve been a nightmare experience feel manageable and even pleasant. Their compassion, knowledge, and genuine care made such a difference, and I’m so grateful. It’s rare to find that level of service these days. Absolute credit to the profession. Thank you both so much! A very grateful Aimée”

“Pick up prescription for my husband. One of the staff asked me would I like to check my blood pressure. After check, reading was not very good and she said will send my reading to my gp, hopefully will get appt from them. She also gave me a copy incase i didnt hear anything from GP. Surprising LESS than a day, I really got text message appointment from my GP. Many thanks to Tesco chemist that really did good job. If not, not sure how much time I need to spend to get an appt from GP.”

“I visited the Boots Pharmacy store located at 2, Station Road, Cheam, Sutton, Surrey SM3 8SW (UK) on 18/08 to purchase some medication for my son (who could possibly be at risk of anaphylaxis due to repeated wasp stings. I keep emergency medication on hand in the event he is stung by a wasp again whilst we wait for a referral to an allergy specialist). My son was due to spend the weekend with his father, who had mislaid the medication that I had previously supplied. I spoke to the pharmacist, Sana, who advised me according to my son's needs and as I was due to make payment - I broke down into tears and was unable stop or catch my breath. She asked if I wanted to go into her consulting room, to which I agreed and she accompanied me in, sat me down, gave me tissues, listened to me talk, listened to my fears about my son being stung again by a wasp, hugged me and then gave me further professional medical advice (which I will follow up). After approximately 10 minutes I regained composure, paid for the medication and left. I suppose the point of this lengthy review is not only to illustrate her professionalism, knowledge and customer service, but also her humanity. If she had let me leave the store in a state of panic and anxiety, I could have easily not paid attention to crossing the road (for example) or crashed my car etc Her actions made a huge impact on me and I will be revisiting the store to thank her myself and I feel extremely strongly that she should be recognised for her actions.”

“Friendly and helpful staff. Imperial pharmacy have come to the rescue on a number of occasions when my local pharmacy have been unable to obtain certain medications. Other reviews have mentioned long wait times, and whilst I have experienced this a few times , it honestly is not any different to where I normally go. I would recommend this pharmacy.”

“I’ve been using this pharmacy for years and years. Great service will go above and beyond to help her customers. She is very friendly helpful knowledgeable and ready to help you in any way . Would highly recommend”

“i rang the store because nobody could get my prescription, i spoke to a guy named stuart. he did everything he could to help me, he went that extra mile and sorted it all out for me.AAA* fantastic service, thank you so much for your help. best service i have ever had. credit to this guy. brilliant.”

“Fantastic... Simply fantastic service. Spoke to Gareth regarding buying my daughter her first pet and although they no longer sold hamsters he was a wealth of knowledge. Directed me to a reputable store and was polite and spent more time answering my questions then he had to. Will be buying all our supplies from him in the future and the delivery option is a great bonus. Staff were friendly and helpful too. I do not have a second though recommending them.”

“Great lady was very helpful people need to stop stop complaining about birds being kept in cages it's not they're not depressed they're fine they're well looked after I see the way she looks after them I so good and I got my Orange Amazon parrot from there from a friend and I've never been happier it was well looked after when it was bought from the shop and now I have that parrot and he's doing absolutely amazing so stop complaining about this lady because she's a lovely lady and I know her from a friend and she was the most helpful lady in any other patch shop I've been to”

“I called around 4.30 today to check how late they were giving 'walk-in' Covid boosters and was told 5.30pm. I arrived at 5.15 and was dealt with as soon as the pharmacist finished serving the customer in front of me. I left having had my Covid booster by 5.25pm. Excellent service. I would highly recommend them.”

“Couldn't believe the bad reviews on here. I get regular medication here and it is always available and always ready for me to pick up. The pharmacist is always willing to have a private chat regarding any ailments. I do shop at Sainsbury's so fit pharmacy visit around shopping.”