Pet pharmacy in Sutton

“Reena & the team are so friendly & helpful, discreet & informative service. Highly recommend!”

“Fantastic... Simply fantastic service. Spoke to Gareth regarding buying my daughter her first pet and although they no longer sold hamsters he was a wealth of knowledge. Directed me to a reputable store and was polite and spent more time answering my questions then he had to. Will be buying all our supplies from him in the future and the delivery option is a great bonus. Staff were friendly and helpful too. I do not have a second though recommending them.”

“We had to make an emergency appointment after one of our dogs trod on a hornet. It was immediately clear he had a nasty reaction. We were so thankful that we were fitted in to see Sam. She was so good with our nervous rescue dog. He was clearly distressed and in pain, but Sam's gentle and patient approach allowed her to examine him comprehensively. She gave clear guidance about the treatment plan, and we were clear about what to keep under observation over the next few days. Our dog recovered, during the timescale Sam predicted.”

“Very very happy with vets now Sutton they helped our Puppie back back to health before sending her home to us. The Vet and Nures were knowledgeable and so friendly and gentle at all times 10 out of 10 and thank you”

“Great lady was very helpful people need to stop stop complaining about birds being kept in cages it's not they're not depressed they're fine they're well looked after I see the way she looks after them I so good and I got my Orange Amazon parrot from there from a friend and I've never been happier it was well looked after when it was bought from the shop and now I have that parrot and he's doing absolutely amazing so stop complaining about this lady because she's a lovely lady and I know her from a friend and she was the most helpful lady in any other patch shop I've been to”

“I visited the Boots Pharmacy store located at 2, Station Road, Cheam, Sutton, Surrey SM3 8SW (UK) on 18/08 to purchase some medication for my son (who could possibly be at risk of anaphylaxis due to repeated wasp stings. I keep emergency medication on hand in the event he is stung by a wasp again whilst we wait for a referral to an allergy specialist). My son was due to spend the weekend with his father, who had mislaid the medication that I had previously supplied. I spoke to the pharmacist, Sana, who advised me according to my son's needs and as I was due to make payment - I broke down into tears and was unable stop or catch my breath. She asked if I wanted to go into her consulting room, to which I agreed and she accompanied me in, sat me down, gave me tissues, listened to me talk, listened to my fears about my son being stung again by a wasp, hugged me and then gave me further professional medical advice (which I will follow up). After approximately 10 minutes I regained composure, paid for the medication and left. I suppose the point of this lengthy review is not only to illustrate her professionalism, knowledge and customer service, but also her humanity. If she had let me leave the store in a state of panic and anxiety, I could have easily not paid attention to crossing the road (for example) or crashed my car etc Her actions made a huge impact on me and I will be revisiting the store to thank her myself and I feel extremely strongly that she should be recognised for her actions.”

“A favourite of mine great selection of food and clothing and anything else you never thought of friendly helpful staff”

“I came here recently for an opticians visit and I had a wonderful experience with my eye test and sorting out my prescription here. The process was a lot quicker than expected, and there was a lovely and helpful woman who was called Tanya. She helped me to pick out my glasses and figure out my prescription. She was lovely and professional, I'll definitely come back!”

“Fantastic team. Good communication. Do their best to find someone that is suitable for you and your dog. Any day or night they are there to help when you need them.”

“I visited the pharmacy today 28/04/2025 to take a bag of prescription drugs that were my husband's before he sadly passed away. The young girl who served me was very helpful, kind and courteous. I didn't get her name but she had long dark hair and glasses. I would like to say a big 'thank you' to her.”

“I called around 4.30 today to check how late they were giving 'walk-in' Covid boosters and was told 5.30pm. I arrived at 5.15 and was dealt with as soon as the pharmacist finished serving the customer in front of me. I left having had my Covid booster by 5.25pm. Excellent service. I would highly recommend them.”