Designer collections in Guildford

“We visited last Friday having never seen this beautiful shop before. Great for gifts. Great choice in price range and most of all such friendly helpful staff. Thank you”

“Konstantinos and Liam were very helpful and worked hard to find me a sofa that fit my requirements. Very efficient service and good value products. Thank you!”

“Excellent customer service, Hakan stayed late to make sure we got what we wanted, very impressed with the furniture and the explanation of how the 5 year protection works. If you’re going to spend that much money on a sofa it’s worth protecting it! Can’t recommend them highly enough”

“This is my second pair of Ecco shoes. I bought exostride once again but in different color. Once you start wearing Ecco you feel like continuing with the same. The staff at Guildford branch is very helpful. Georgia in particular was very kind and helped me select the right shoe and colour for my needs.”

“Always get something lovely and different here. The staff are great, always helpful and nice to shop there.”

“Lovely staff and super helpful. Always their to give advice or a helping hand.”

“I needed a new suit at short notice to attend a function & ordered on-line with delivery to Guildford store. After 4 days waiting & with the function 3 days away I went in to Guildford store to chase progress. Amir was very helpful & reassured me the delivery would arrive in 2 days. Amir took my number & rang me as soon as my order came in. The suit fits perfectly & is of good quality. Thank you Amir.”

“Amo is wonderful and so professional! She really makes you feel comfortable in her studio. Love the range of jewellery she provides as well. Just the fact that she does piercings with 14k jewellery is amazing! Thank you for piercing me today, Amo! I will certainly be back for more!”

“I received a lovely warm welcome in store. It looked and smelt devine. It’s just so beautiful inside. I browsed happily in a relaxed unhurried way. I was offered help but preferred to look myself. This store has a great selection of brands that I hadn’t seen before. It’s a wonderful independent boutique that has so much to offer if you’re looking for something special or some elevated everyday wear. It also has some fabulous resort wear. I was looking for a shirt to dress up and wear with jeans. The Gate Boutique had the perfect crisp white one by Second Female. It is excellent quality, and beautiful soft cotton that looks smart. There were a few I liked and was able to try in a lovely curtained changing cubicle. It was really well priced too. The Gate gives great customer service with just the right amount of friendly attention without any pressure to buy. I came away delighted by my shopping experience and my perfect shirt which is my firm favourite now. I will definitely be back and I highly recommend popping in.”

“Couldn't have had a more positive experience buying my wedding band! The service was wonderful, each assistant putting in effort of making it special. The ring was beautifully presented and cleaned, sized perfectly and I was able to pick it up in a matter of weeks! Would recommend this jewellery shop to anyone looking for something special.”

“Bought a lovely necklace, some really lovely pendants and earnings, all silver, great price, staff very friendly and helpful, would definitely shop there again.”

“I ordered my Wedding suit from AD (as the Groom) and dealt with Muss at AD in Guildford. Due to lack of Taylors in the Croydon area, I decided to head to Guildford. From the moment I stepped foot into AD, Muss was incredibly helpful, informative and helped me find my perfect suit! I picked my suit up today (because they had to order in my size of trousers). Muss was on hand whilst I tried my Wedding suit on, and discussed the best options for small modifications and tayloring. Thank you AD, I would highly recommend you for other Grooms.”

“I received excellent customer service today from Millie. Please give her the recognition she deserves! I wouldn’t have brought anything if it wasn’t for the level of service she provided.”

“I had my mums old diamond ring re-mounted into a platinum band. You guys did an amazing job and I can honestly say it was faultless....my mums ring now has a new lease of life and will last looking flawless and I won't worry of it coming loose from the mount anymore Thank you for a perfect job amd I would highly recommend you”

“We found table sold in Ebay buy Furniture outlet based in Guildford and agreed for a collection. Turned out table had a damage but Josh was extremely apologetic and have been offered a lower price. Im very satisfied with purchase and damage almost cant be seen. Thanks Josh!”

“Absolutely fantastic customer service thank you. I rang to order a dress and the lady could not have done enough to help me. She organised it all and it is now being sent to me. I am thrilled. Would highly recommend your store and service”

“Brilliant service from start to finish. My Raymond Weil needed a replacement battery and having bought it from this store 3 years ago I decided to return and see if they could help me. From the moment I was there the customer service was brilliant, I asked for the clasp to be adjusted at the same time which they said was no bother, a pleasant surprise!! I was given the receipt and told that in two weeks time I would be called and told when it’s ready for collection. True to their word two weeks later I received the call and told it was all finished. I collected the watch that was back to working perfectly, the clasp was fixed at no additional cost and I could see it had been looked after as their wasn’t a mark on it! I was skeptical due to it being a chain as you never quite know what to expect but the Guildford store does Ernest Jones proud! Will definitely be using again.”

“Hi i shopped in Guildford JD this morning paid with cash , 2 young women served me and kept me waiting for ages going through the notes not just once but about 3-4 times then they said It was against the Law to accept a note with a bit of writing on it ( no it isn't i checked with my bank ) , then 1 went off for ages to “ check “ it was ok , their attitude was disgraceful made me feel like i was doing something wrong , ive shopped in there for years but never been made to feel like that or kept so long being served , very shoddy customer service .”