Everyday chic in London

“We have just returned from posh frocks after my daughter tried on lots of dresses for her prom. What an incredible range they have and what lovely staff. We didn’t really know what we were looking for but the lovely ladies helped narrow down the style, material and colours with so much patience and enthusiasm. Sadly one of the faves turned out to be already taken by our school so we are just looking through photos to decide on the right dress. If you need a prom or even dress they have something for everyone. Thank you so much ladies for your help today”

“Lee and Sally were so helpful when we came in to do some browsing. We found an amazing jumpsuit that Lee helped find in my size. Then gave us more advice on where to find other great items as well. Would recommend to everyone”

“Wonderful shop with lots of elegant items. Ludmile was amazing, thorough and very friendly and helped me throughout my shopping journey.”

“I love Fatface Bromley. The staff are fantastic always willing to advise and help Nothing is too much trouble. This is my favourite place to buy clothes and I always find something Love it and thank you”

“Good range of designer clothing. Helpful and friendly staff. A go to place for new clothing!”

“We had breakfast here before visiting Harry Potter Studios and had a friendly welcome, great value good food and the best coffee I have had in a cafe ever. Honestly, I wish I didn't live 100miles away!”

“Bit cheesy, but had an awful week and needed a pick me up retail therapy. The selection is superb, but the staff let me tell you about the staff. Not only did this lovely blonde girl feel me welcome, but also helped me find jeans I wouldn’t have picked off of the rack. So warm, kind and caring. Thank you this is how a real shopping experience should be!”

“Oska clothing is of very high quality. Their website works extremely well and their customer service department goes over and above to ensure excellent service all round. Shop with confidence and get great enjoyment from their stylish collections.”

“Advertised as Holborn but in fact a 5 min walk from Russell Square on the delightful Lambs Conduit Street, is this branch of Folk Clothing. A seemingly odd location (until you look at the other stores that surround it) they have the full Folk range of beautifully understated, casual mens clothing. And don't forget, the women's store is two doors down...”

“I can't fault the detail showed by staff with regard to what the customer wants! The attention and effort is put in place. Especially from the Lady employee that dealt with me. I do warn customers that the shop in my personal opinion is vastly overpriced due to the fact after buying a shirt, I found another identical in a high street shop at a third of the price. Buy cautiously but a nice shop.”

“Came in last Saturday to browse some Tuxedos for my upcoming wedding next year. Kwaku approached me and offered help me find my style. He was such a help and gave great guidance. Immediately he was able to advise my Jacket, Trouser and Shirt sizes just by eye and his suggestions fit perfectly. He gave me some suggestions on alterations and accessories to compete the fit. I cannot recommend him enough. Great service - will be back for more formalwear soon!”

“Great place to buy everything for your home and family.”

“Lovely sized shop staff are very friendly and very smiley felt very welcomed in this store”

“Absolutely delicious! This place is amazing! This is the best udon I’ve had in England. I want to give a special compliment to Chef Bilal for changing my perception of Japanese cuisine. Also, a big thank you to Roshni for the great service.”

“Diana the store manager is absolutely fantastic. She is amazing she's polite kind respectful courteous very friendly and makes my buying experience at apricot a really pleasant place to be. She was so lovely when, I had a little bit of an emergency, she made sure I had water sat down. She was so kind and always has a beautiful bright friendly smile, beautiful place to visit please come to Westfield White City apricot. Because it's a really great and has good good prices as well.”

“All the staff in this shop are absolutely awesome and go above and beyond to help out, Saffron and Roo in particular are just amazing:uber helpful, friendly and kind. They make the whole shopping experience a total joy. Thanks girls, you're remarkable!”

“Great selection of what I was looking for.Staff so helpful.Able to try stuff on.AND had voucher for August with 20% off purchases. I am a customer of many years of this shop and will continue to go there.”

“There is a lovely range of tops and cardigans for the autumn/winter season. I'd especially like to thank a Korean female staff who was extremely welcoming, helpful and professional. Will certainly shop here again.”

“Quick night away for our anniversary. The staff was very helpful and extremely gracious. The room was surprising large and very well appointed. The whole place was beautifully decorated for Christmas. We even got a wonderful massage that had us feeling terrific. Already looking for an excuse to go back, highly recommend!”

“Each time I go to shop in the Enfield branch; I am severed by Christine. She has always been consistent in her customer service towards me. Even at the end of the day when the store is about to close; Christine will remain upbeat and polite. The store supervisor is also a friendly and helpful person. There’s a lovely and cool vibe in that store.”

“Amazing customer service, beautiful clothes and beautiful prices. Strongly recommend”

“International buyer here, visited this cute shop while touring London UK. Fell in love with the charm and unique offerings. Have since purchased items online and had them shipped to Canada. Seamless experience.”

“Had me buying 2 new pairs of shoes in 10 minutes! Highly impressed, unfortunately didn't catch any names but the 2 Blonde girls that day were great”

“If you are looking for proper British boots in London, go see Isabel and Naomia at Jones the Bootmaker! These two are amazing! Thank you ladies for sorting me out this morning!”

“I just went there 30 min ago looking for blue men shirt. I was in rush and needed a help .Young man from Asia served me and he was so helpful and kind . Really professional with great knowledge and attitude. Thank you”

“Wide variety of latest trends and clothes at reasonable rates good quality”

“Small but has a good range of meat and veg stuff. I happened to be in for both. Their was initially only one till open but as it was busy two other people jumped onto tills which eased any issues. Needed some washing capsules and they had this too with m&s range being decently priced. No issues and pleasant shop.”

“Visited the Gucci store at Heathrow Airport recently and had a genuinely pleasant experience. From the moment we walked in, we were welcomed warmly by the staff who were not only professional but incredibly friendly and patient. We were looking to try on a few pairs of trainers, and the team went above and beyond to help us find the right sizes and styles. They never rushed us, even though it was quite a busy time. Their knowledge of the products was impressive, and they made helpful suggestions based on comfort and fit. What really stood out was how they made us feel valued — taking their time, offering honest opinions, and making the entire experience enjoyable and stress-free. The store itself was clean, beautifully arranged, and made browsing a real treat. A big thank you to the team — you made our airport shopping memorable. Highly recommend stopping by if you’re passing through!”

“Excellent customer service. Great quality clothing. Would highly recommend”

“This is a brilliant shop - beautiful edits of clothes that are both original and wearable - and incredibly nice staff. And the prices are really good as lots of the stock are samples or end of line. I always find something I love whenever I visit.”