Home goods store in Grays

“Nicely priced and lots of choice”

“Great experience from start to finish. In store representative was helpful, with lots of knowledge to what we needed. Delivery team were on time, very accommodating to what was needed. The beds themselves are like laying on clouds.”

“We were served by Scott today and he was very friendly and helpful. My mum managed to get her curtains and cushions from the Thurrock store and we loved having a good look round all the departments. We also had a pot of tea in the cafe which was lovely. There’s so much to browse in store that we need a tea break! Dunelm is one of our favourite shops and we always head there first for beautiful quality housewares.”

“Popped in as we were in the area, hoping to get a microwave. Saw one online on offer. They run out of them ones but still had plenty more that didn't leave empty handed. Staff were lovely and all tills were being used, so no one was waiting a long time.”

“Visited the lakeside store on 22/4/25 in the evening to purchase a suit, required some assistance to find a specific size. While unfortunately unable to find the particular size jacket (in this and 3 other stores), the assistance provided by Natasha to try and help was above and beyond. A credit to your store, she was very helpful and professional.”

“Do it yourself.. Ha ha ha.. You can buy alot of house hold equipments for new installation or just maintenance. Be a tech or handy person youself. The staff will give u a guideline. You can return of you don't want what u buy any longer. They always give you discount and help u need. Simply talk to the staffs.”

“I sent my clients to this showroom for the first time and Jamie was super helpful. My clients were very happy with the level of service he offered. Nothing was too much trouble. Thanks Jamie!”

“My favourite furniture shop in the UK! Good quality furniture at great prices. Our whole hone is furnished from here!”

“Really good shop. They know their stuff and always helped me and answered my questions. Prices are reasonable and this is my go to shop for paint. I would highly recommend.”

“The floral tributes for my Mum's funeral were amazing. They were so fresh with her favourite yellow roses just opening beautifully. Can't thank the lady enough for all her advice and suggestions. I'll definitely be using them again. Thank you.”

“Best jewelry store and customer service. They really care and made my dreams come true. Thank You!”

“Fantastic experience with National Kitchens from start to finish of our project. We only needed a few units for our laundry room, but the service received and the quality of the units was second to none. Alec was very helpful and kept us informed at every step of the way. Can't recommend them (and their units!) highly enough. Thank you!”

“Donna was fantastic, she helped us choose and design our dream kitchen. She is obviously very experienced and knows her stuff. She wasn't pushy and has a great personality. We are really pleased with the quality of the units and service provided. Would highly recommend! Thank you Donna!”

“Martin the pharmacist is absolutely amazing Gave me a prescription and the medication I needed without seeing my GP. He was very professional and helpful, took his time and gave me advice Thank you so much Highly recommend this pharmacy !!!”

“Excellent company, all staff are really friendly and can't do enough for you. Good for trade or personal business. Credit facility offered.”

“Really nice helpful staff. Got just the sofa I needed for £4 a week”

“I had a good experience buying my bedroom furniture with the help of Ghalib Rahman (Iby). From the first meeting during the measure-up, he was friendly, attentive, and mindful of my budget. He wasn’t a pushy salesman which I appreciated. He understood that I wanted the room to look good but also be practical, and he worked perfectly within that. Iby kept me updated all the way through and even helped expedite the delivery. The delivery team were also great — friendly, efficient, and got everything safely up to the first floor. The charter pack was a real help when it came to fitting. The after-sales team were equally good and helped me resolve a small issue quickly and without any hassle. Overall, recommended.”

“Helpful, obliging, not particularly expensive. Also repair electrical appliances at a reasonable cost. Sorry they moved from grays to South Ockendon as they were only a 10 minute walk from where I live. If what you want isn't in stock they will order it for you. A friend of mine had a new hob supplied and fitted, and highly recommends them”

“Bought some beautiful bed throw.Was on sale and worth every penny”

“Give David a raise!!!!! His service was phenomenal and extremely quick. He was polite, friendly, and very helpful when helping me receive a replacement pair of headphones as well as helping me become a nectar card user. I don't usually leave reviews but David's service was just to amazing that I had to leave one!!! 5 stars is an understatement for his amazing work. THANK YOU DAVID!!!!”

“I went to scs west thurrock with my dad today There today we had a look aroundd at all of very lovely sofas you have there at scs west thurrock We had a sit down on a few sofas They felt very soft and comfy I really like the colours of the sofas super lovely colour for a sofa You have a very lovely selection of sofas at scs west thurrock Kind and friendly staff Lovely service This place gets it's very first 5 out of 5 star rating by me Enjoy reading your google review by me Have a lovely rest of your day 5 stars all around”

“I had a wonderful experience at Mamas & Papas Lakeside thanks to the amazing customer service from Geena and Shenise. They were both incredibly helpful, patient, and knowledgeable, making the whole process of buying for our baby so much easier and stress-free. Their friendly approach and genuine care really stood out – I left feeling confident and excited about our purchases. Thank you both for such a lovely experience!”

“I'm sure other people have had bad experiences but honestly I couldn't fault our experience with Fabb Lakeside at all. The sales rep (can't remember name, sorry!! Lady with a Brummy accent?!) was so polite and friendly and definitely not at all pushy. We came back twice really unsure whether to go ahead and buy the sofa but at no point at all felt pressured.. in fact it was totally relaxed. She was very helpful when we had questions. We were told about 6 weeks which seemed very good for a large corner suite and would have been satisfied even if it took a little longer but 6 weeks after purchasing we got our call to say it's ready for delivery. Delivery was quick and tidy, they took all the rubbish with them. Genuinely couldn't fault a single step in the process. Maybe we were the lucky ones but considering we're super happy with our sofa and it was about £1000 cheaper than similar sofas elsewhere, I'd still say to consider this place!”

“Absolutely Exceptional Experience with Novia Furniture I recently purchased a set of sofas from Novia Furniture, and the experience was outstanding from start to finish. The sofas are luxurious, beautifully designed, and incredibly comfortable—truly a perfect blend of quality and elegance. What impressed me even more was their customer service. The staff went above and beyond to make us feel welcome, especially my children. They kindly turned on the TV to keep them entertained, which made the entire visit relaxed and enjoyable for the whole family. That level of thoughtfulness is rare. Their luxury furniture treatment and attention to detail are unmatched. From the showroom experience to the smooth delivery process, everything was handled professionally and with genuine care. I was kept informed every step of the way, and all my questions were answered promptly. I highly recommend Novia Furniture to anyone looking for high-quality, stylish furniture and top-tier customer service. I’ll definitely be returning!”