Pet pharmacy in New Malden

“Been going to this vets for nearly two years and they are brilliant, warm and welcoming. I’ve had to come here for the bad and the good. Treated with compassion and kindness when having to put down my cat back in January which I cannot thank this practice enough. 6 months later I come back with my new addition and he had the best introduction to the vets! I love that the waiting area has been thoughtfully split into cats and dogs to avoid any unwanted stress. Thank you so much to everyone at New Malden vets!”

“This Pets at Home branch is very organised and professional. There was a warm greeting upon entry to the store from Bart and then a lovely young lady supported me with information about hamsters. Not only did she confidently know all the genders, she even knew the Individual temperaments of each hamster. This is a different experience to the other pets at home branches I had been to.”

“I left this pharmacy several years back due to poor services. I moved to Pharmacy 2 you. After the Pandemic, I had several circumstances (due to recurrent UTI, Prostate Cancer) etc. I needed medication immediately, hence moved to Day Lewis, reluctantly. I saw the environment has changed and that the new team were very pleasant and active. Over the period, I found that the Manager Kashif and the team (Milie and Saruja plus) were very helpful and supportive to the patients. Medicines were delivered on time and the advise and support for elderly were excellent. Telephone calls of additional Services, Emails reminders to the patients were helpful. As a 79 year old, I felt comfortable requesting professional advice from Kashif and the team. Well Done guys, Keep it up.”

“Rebecca is absolutely brilliant, always so friendly and helpful. She clearly really cares, and her wider team are great as well. I thoroughly recommend.”

“First visit with my kittens. So far, so good. No nonsense I was prescribed medicines right away. Let s see how it gets on... Vet seemed pretty confident too *update* I moved out of the area and miss this vet so much. After a year of ongoing issues, the vet was able to do tests and solve their health issue! She was very honest and helpful throughout, showing clear care for my kitties and my wallet! HIGHLY RECOMMENDED”

“Friendly staff, good range of products for a smaller Boots. Went in for a flu jab and thanks to Felix it was quick, easy, and painless. While waiting for my appointment saw an elderly couple come in to buy some medicine and Ted who was serving them was absolutely incredible, came round from the till to help them put away the change and products and I was so impressed with how kind he was I had to write a review immediately so asked him his name. Both Felix and Ted are an example of what great customer service is.”