Store in New Malden

“Great service on repairing my late husbands signit ring. It looks like new. Thank you”

“We just bought a wardrobe and we are really happy with it! The quality is great and the customer service was excellent. A special thank you to Vinny, who went above and beyond to make sure everything was perfect. He was professional, knowledgeable, and extremely friendly, which made the experience even better. We truly appreciate the excellent customer service and will definitely return in the future. Highly recommended!”

“Alliyah was so helpful and knowledgeable on our visit today to exchange an outfit (we purchased wrong size). They didn’t have it in stock but she was very happy to order it to our house instead. We will be back again! Thank you for the great service! 5 stars ✨”

“Always encounter friendly and helpful staff here. I didn’t catch her name but I especially wanted to thank the lady who helped me earlier this evening - I was struggling to find a colour match for my bathroom’s silicone sealant, as the colours shown on the bottles are often inaccurate and Screwfix unfortunately doesn’t have/do samples, but she did her best to show me what they had available and find what colour might work. Turns out the vanilla was a perfect match, thank you!”

“We visited our local branch (Claygate) and explained what we wanted to achieve. The manager was extremely helpful - he took down the measurement and worked out the exact amount of timber we needed and also gave us a couple of different timber options to choose from. The next day the timber was delivered and up went the slat fencing. I can’t thank the Claygate team enough; friendly, skilled, experienced and they were happy to go above the rest, to offer that top level of service. I would highly recommended!”

“Outstanding Selection and Quality: "I've been a customer at toolstation for years, and I'm always impressed by their extensive selection of high-quality tools. Whether I'm looking for hand tools, power tools, or accessories, they have it all. The staff is knowledgeable and always ready to help me find the right tool for the job. Highly recommended!"”

“This Pets at Home branch is very organised and professional. There was a warm greeting upon entry to the store from Bart and then a lovely young lady supported me with information about hamsters. Not only did she confidently know all the genders, she even knew the Individual temperaments of each hamster. This is a different experience to the other pets at home branches I had been to.”

“I only needed 6 offcut blocks to support a piece of furniture. Daniel sought a suitable piece of timber, cut them carefully, put them in my car, and didn't charge me. I didn't have any cash to tip him but promised I would leave a glowing review. Fabulous service from him. Will certainly not go anywhere else for any timber supplies. Thank you Daniel and thank you Lawsons.”

“Was looking for a Jacket/Jean's for the Autumn.”

“Steen fitted my headlight bulbs for me today. He was very efficient with the service and polite. He made me feel very comfortable and spoke to me about the process of fitting the bulbs. I would highly recommend anyone go to Steen for any work on your car.”

“Popped into Dreams last week to buy a new Super King Mattress. All the staff were very helpful. Eddie was very informative, straight to the point and not at all pushy. Can't fault the in store experience.”

“Lovely keeper has most things and I'm not a local so was pretty handy be able to get all I needed for a overnighter in one place”

“5 star service! Thanks Junior! We had a fantastic experience at the Sofology store in New Malden thanks to a really helpful young man called Junior. He was absolutely brilliant - friendly, knowledgeable, and really took the time to advise us on the perfect sofa for my mum’s home. Nothing was too much trouble, and he made the whole process so easy and enjoyable. Thanks so much, Junior - you’re a credit to the team! Geraldine and Rosie x”

“One of my favourite local shops especially for wine. Very friendly and helpful staff. Be aware the car park and check out can be very busy at weekends.”

“Great place to buy food and wine”

“Great experience from buying to delivering to installing. Fun, courteous, efficient, professional and on time. Felt very VIP which when you’re spending a bit on a bed feels like the right occasion for it!”

“I just want to shout out Katrina at the New Malden B&Q — she went above and beyond helping us find sugar soap, a sponge, and all the essential bits for painting. She didn’t just glance at the shelves — she dug around, checked online, even used her phone to confirm stock. Honest to say, she’s a real asset to B&Q. You don’t see dedication like that every day.”

“Very nice staff, they speaks polite and in a calm manner, shop is very clean and well managed with stock and items thank”

“Where I ordered my Kitchen from. Jin very professional salesperson.”

“Megastore has a wide variety of products and fresh produce including fruit and veg and their very own butcher shop with fresh meat. They have very good customer service and the staff are very knowledgeable and helpful. They always have in-season fruits that you don’t find locally such as Ramputan and Mangosteen. The shop itself has a great atmosphere and is extremely clean and organised always stocked with things you didn’t even know you needed!”

“We recently visited DFS to choose a new sofa, and we were lucky enough to be assisted by Lloyd. He was incredibly helpful and made the whole process smooth and enjoyable. He was patient, knowledgeable, and took the time to understand what we were looking for. Lloyd guided us through the options, answered all our questions, and helped us find the perfect sofa for our home. Thank you, Lloyd, for your excellent customer service.”

“Dani - the groomer has a lovely calm empathetic demeanour. I was really impressed with her and how she treated my 13 year old Foster dog. I believe she is moving to another branch soon. Definitely New Malden’s loss. Thank you Dani, you went above and beyond to make sure Benji was calm and comfortable. I’d definitely travel to the next branch and ask for her personally for Benji’s next groom.”

“I can only say that all the staff there work really hard. I had the pleasure to meet Ashley, Mo, Hamid and Suresh and they are all fantastic people which always go the extra mile in helping their customers.”

“I left this pharmacy several years back due to poor services. I moved to Pharmacy 2 you. After the Pandemic, I had several circumstances (due to recurrent UTI, Prostate Cancer) etc. I needed medication immediately, hence moved to Day Lewis, reluctantly. I saw the environment has changed and that the new team were very pleasant and active. Over the period, I found that the Manager Kashif and the team (Milie and Saruja plus) were very helpful and supportive to the patients. Medicines were delivered on time and the advise and support for elderly were excellent. Telephone calls of additional Services, Emails reminders to the patients were helpful. As a 79 year old, I felt comfortable requesting professional advice from Kashif and the team. Well Done guys, Keep it up.”