Sports equipment store in Kingston Upon Thames

“Professional service at a competitive price. Excellent advice on which strings and tension to use. Best thing about him is that based on your availability to pick racket, Mark adjust timing and provide service at the best rate. I wouldn't go anywhere else now. Highly recommended.”

“Brilliant service from the Kingston team, repaired my beloved tent and lent me the tools to deal with a bike puncture that happened just as I arrived. Really knowledgeable team that are familiar with the kit they sell. Couldn't resist picking up some more camping accessories while I was there, always worth the investment with Alpkit.”

“Just walked out with a brand new Trek Domane SL6. Really good service and attention to detail with the bike setup from Dan at Sigma Sports Hampton Wick. If you’re getting a new bike I’d certainly recommend going into store rather than just getting it delivered. You have more peace of mind and can ask questions. Looking forward to the first ride on the new machine!”

“Had great customer service today from an employee I didn't catch the name of, but she gave me some great advice about wicking thermal base layers for a caving trip. I was on a tight budget and torn between two options she picked for me, she was very reassuring and gave me time to think about it which I really appreciated. Alvaro was very friendly and helpful as well, I'd definitely go back here in the future”

“Excellent advice and help from Kenzie on buying a decent backpacking sack and helping to get the fit right. We ended up with a super light osprey exos pro. Kenzie clearly does a lot of hiking and knows what she is talking about. I do a lot of long distance hiking and it's nice to meet someone who gets it. Thank you!”

“I ordered shoes for my brother. Since he didnt like them I returned them the next day. Mr Sajiv was super kind and helpful to assist me through the whole process. He also helped me pick another pair of shoes instead with some stunning and trendy options! loved the service! definitely recommend going here and definitely buying another pair from here”

“As a regular customer, I felt I needed to respond to Ashfar Azfar’s review because I’m in this store constantly buying sports clothes for my children, and the staff have always been nothing but patient, helpful, and genuinely kind. I actually came here to leave a positive review, but after reading yours — and having watched the entire situation unfold — I couldn’t ignore it. You were rude, you swore at the staff, and then you came back for your receipt as if nothing had happened. If the store is so “rubbish,” why were you so desperate for your £2 socks? You were second in the queue, not stuck for hours, and the staff were short‑handed, doing their best during Christmas — the busiest time of the year — while also dealing with the extra pressure of the store closing soon. Most customers manage to show patience and basic respect; clearly you don't have those qualities. Your cheap socks and bad manners say far more about you than they ever will about the staff or the store.”

“I want to say thanks to the guys in Kingston North Face for finding a replacement zip for me today. My jacket is over 20 years old and is still doing a fabulous job, but the zip decided to break. The zip they found is perfect. What great service. Thanks guys.”

“Quality products but above all, top-notch after-sales service in terms of responsiveness and the solutions provided!”

“Brilliant customer service from Kat and Amy at Sweaty Betty. Both were so helpful, friendly, and made our shopping experience really easy and enjoyable. Couldn’t have asked for better service!”

“Zac was top draw! Top service and great advise about my new Osprey rucksack. Helped fit it for me, so feels like a dream. Really passionate about his role and very helpful”