Jewelry store in Stretford

“Amazing customer service. Chrysa couldnt do more to help myself and my son buy his first watch. Such a special experience. Thankyou so much”

“Went in buy a watch Ali set my watch and took links out, was great with advice. Imogen served me last week to help me find a watch very patient. Imogen sorted a issue out for me and also ordered my a item for a viewing. I would highly rate this shop. Thanks guys!”

“Wow, my mother, girlfriend and I were at Thomas Sabo (Manchester, Trafford Centre) today, and we had the best experience ever. We were served by Migul, who re-defined great service, attention to detail, and patience as my elderly mother weighed up her options. Honestly, we were blown away by his super service and genuine efforts for us to leave happy and excited with our purchases. Thank you. It was truly a wonderful experience for us all and congratulations on a stunning store and an engaged team. Couldn’t recommend it enough. Cheers.”

“Can't thank Andy enough for his help choosing our wedding rings. He explained different options and the benefits of each and it was no trouble to try (or re-try!) as many as we liked. Really happy with the service Andy provided... friendly, knowledgeable and approachable.”

“I brought an online 9carat gold bracelet malachite clover ☘️ bracelet which was magnificent! Unfortunately the end of one side was missing so I took it to the Trafford centre branch and Michelle served me and dealt with the situation efficiently by replacing with a new bracelet. She was so helpful and pleasant. Thanks so much for being kind.”

“Best service we received so far, excellent customer service and most importantly stock was delivered on time without any errors. Highly recommend these guys.”

“Ruth was amazing from start to finish, such a sweet, helpful lady who went above and beyond to satisfy my needs and questions! So lovely meeting people with excellent customer service and beautiful personalities.”

“I've just had a lovely experience in this store. I was looked after as soon as I walked into the store. Chloe fitted me up for a bra and she was lovely, really helpful and knowledgable. I usually hate bra shopping but she made it a pleasure. It was such a shame they don't do my size and go upto a H, but nice experience all the same.”

“One of the screws on my Pepsi bracelet came loose, causing the watch to come apart. When it fell, it must also have lost a link component. I took it to Goldsmiths Rolex in Trafford, where I was greeted by a very welcoming gentleman who immediately made me feel at ease. He kindly booked my watch in for a complimentary repair, which was excellent service in itself. I was advised that, due to it being so close to Christmas, the watch would likely be ready in the New Year. To my surprise, I received a call the very next day to let me know that my watch had already been fixed, cleaned, and was ready for collection. The service was outstanding—very accommodating and genuinely delivered with a smile. Everyone I spoke to was fantastic: the ladies behind the counter, the technician on the phone, and the staff overall. I have purchased several pieces from this store and will absolutely continue to do so. Well done to the whole team, and apologies for not catching any names. Excellent experience all round.”

“My necklace needed repairing the gentleman working behind the counter said he could do it for me and that It didn’t need to be sent off. It was fixed within minutes what lovely bunch of people who like to take care of their customers. Thank you”

“I had an appointment scheduled with goldsmith to be added to a waiting list, and decided to visit the store a bit earlier to browse. Upon arrival, I was greeted immediately by Deivy, who welcomed me with a warm smile and invited us to sit down to view some of the watches on display. Deivy went above and beyond to ensure I had a great experience. He proactively consulted with specialists, brought out additional pieces for me to try, and was attentive and patient throughout. At no point did I feel pressured to make a purchase instead, he was genuinely focused on helping me explore options and find my dream watch. His professionalism, courtesy, and understanding were truly commendable. Even after my visit, I received a detailed follow up email with all the information I had requested, and Deivy reached out personally to ensure all my questions were answered. Although I did not find my dream watch on this occasion, the level of service and care I received from Deivy was exceptional. He exemplifies the highest standards of customer service, and I would highly recommend asking for him when visiting the store.”

“Amazing experience! I got my conch pierced today by Vikki and I have nothing bad to say! Despite me having several other cartilage piercings I was terrified of my conch but she calmed my nerves and assured me that it’s one of the easier piercings! She was gentle but quick, making sure I was okay afterward! We went through the aftercare advice and she was very kind and professional. I’m in love with my new piercing - 10/10 experience! Thank you to Vikki, I will most definitely be back and I absolutely recommend!”

“The children's clothing in monsoon is beautiful and the reason I was there although they didn't have the size I needed for the item I went for, the store is bigger than I was expecting, it was well laid out, it was a bit messy but they had black friday sales going on. Staff were well presented and polite. The store is fully accessible to wheelchairs and prams”

“Aaliyah, was really helpful and nice, she helped me pick a nice set and I would highly recommend you guys ask for her advice and recommendations.”

“In Menkind sales offers going on (Save up to half price). They have quality products and lots of options there. So i don’t know how long the offer sales going on. And I checked the wall climbing car, the offer price is 15 pounds and 5 pounds reduced for the actual price. So go and check out guys…”

“Loved the service!!! Was served by a nice lady names Natalie…. Very good service and well knowledge! Thanks Natalie.”

“Outstanding Customer Service from Jasmin at New Look Trafford Centre :) Thank you.”

“We'd like to thank Zara store Trafford Centre and in particular Clair (Store Manager) Noor (Sales Assistant) for their kindness in helping us find our daughter's airpods. Not only were they attentive and kind, they also showed empathy and professionalism while handling our request. We do appreciate it. Kind regards, Tim”

“Great flowers, friendly people, but be warned its actually at the end of lime road (like the address that they provide) , not on Vernon or Melfort (which is where google maps tries to send you).”

“Not tge biggest yard but, very nice people.”

“Really great for clothing and tailoring would highly recommend to anyone what a lovely woman too”

“Fantastic customer service by Chloe. Great product knowledge too, extremely friendly.”

“Came in yesterday for a nose piercing, the staff made me feel very comfortable & talked me through all the ins and outs all while making the time I spent there stress free. The lovely lady that did my piercing consistently made sure I was happy with the placement before hand and the experience was quick & pain free! Would also like to say the young girl they had on seeing the piercing through to learn how to do it herself is going to go very far, brilliant customer service! Thank you all so much again I am very happy”

“Bought colour hair for my daughter and she loves it, it gets really busy on the weekends and bank holiday, helpful staff, parking available (Just need to find a good spot lol),”