Sport store in Rushden

“Great service provided by Kaitlin. Had chance to spin to win and got £5 off which was handy as needed to get a rash swimming vest which luckily managed to find one that fitted.”

“Ed was very helpful in helping me find the right pair of trail trainers for my feet. Despite not being a runner it was clear he was knowledgeable. Never felt I was being upsold anything I didn't need. Glad I followed others recommendations in using Runner Need. Btw it's upstairs in Cotswold Outdoors.”

“I’ve not had much luck with my last two pairs of Merrell walking shoes, but they are the best fit for my feet. So when one of the lace loops broke on my second pair, which I had had for 2 months, I returned them to Cotswold Outdoors. Exchanged for exact same shoe, hopefully they’ll be ok. I do wish they stocked more Merrell walking shoe designs, there isn’t much choice. The service from the member of staff was very helpful.”

“I shop in here regularly and the staff are very friendly and helpful.. nothing is too much trouble. Also no problem when had to return a item.. Ordered from the shop came before the 5 day deadline. Very good service, first time ordering from the shop…”

“After going in to three other shops at Rushden Lakes and left feeling deflated, overwhelmed and full of anxiety and ready to go home I went in to RI, I must admit have not been in here for 20 years as sizes were always small. Two lovely girls must have sensed my desperation and were so so lovely. They helped me find something for a Christmas event for this coming Saturday and made me feel so special. I can't thank Lacey and Courtney enough for your kindness, honesty, patience and making me feel amazing. Thank you both so much. You're a credit to the store. Keep being you xx Will not leave it quite so long before I re visit.”

“I used Richard for many years ago until took over the business. Andy has continued with their excellent service. Always happy to help and very knowledgeable.”

“Best JD Iv been into. Getting my little 1 new trainers. The guy that served us was very friendly and was good with kids. Other stores Iv gone into seems 2 have attitude problem but rushed lake was great. Would highly recommend”

“Lovely lady helped me find the new Silent Hill f game today, only copy left for Xbox too! I didn’t catch her name but she was very sweet and helpful. Thank you☺️”

“You could go cheap with bikes and equipment but you will end up regretting it. You’re better off using the professionals as Ajs have always been great with the service they offer and are very knowledgeable and helpful when I’ve needed advice on any purchase and have backed that up with great customer service when something has gone wrong. Plus supporting your independents is what we all need to do.”

“Amazing Shop With Large Selection. I've Heard It's The Oldest Toy Shop In Northamptonshire. Has Loads Of Charm And Definitely Worth A Visit”

“Very nice experience with flamingo pedalo. Was a great weather so we enjoyed the time. I recommend it”

“Ordered some balloons for a 70th celebration. They were made perfectly by Vikki, my mum loved them. Cant recommend these guys enough, friendly, efficient and awesome!!”

“Good range of shoes and the factory outlet section is in constant rotation so always different items available. Some great discounts too, sometimes up to 70%”

“I rarely leave reviews but the customer service at Schu, Rushden Lakes is exceptional. From our point at entry (on a super busy Saturday), we were attended to almost immediately by a friendly staff member who measured all three of my children for school shoes. Another lovely staff member went on to supply us with no less than 5 different pairs for selection, and thoroughly checked the fit too. We left the store only to return about an hour later when a third member of staff processed the sale. Every single person was so incredibly friendly , welcoming and attentive. Customer service levels you’ll rarely find elsewhere… absolute breath of fresh air! Thank you!”

“The staff are amazing and lovely to speak to and understand to my situation thank you for your help”

“Excellent service with very polite and helpful staff. Lots of options online with click and collect. Highly recommend!”

“Absolutely wonderful customer service from Petrina who was ever so friendly and helpful!”

“I don’t normally write many reviews but I had a very pleasant experience at this store today. I needed a shirt to fit me as I had to go to a funeral the next morning. I was a little stressed as just couldn’t find a shirt that fitted me. A woman named Sarah who was based at the fitting rooms couldn’t help me enough was ever so kind and helpful finding me a shirt to wear that fitted. Left feeling very happy with a shirt that fitted.”

“The staff were super friendly and worked really hard to find some shoes that fitted the kids well and they liked. Unfortunately the selection as the kids get older is quite limited and they didn't have many in the wider fittings. The staff member who served us was brilliant though”

“Thank you so much to the Department Manager who was so helpful today, I had come in to collect an order from the collection locker but my phone had died so I couldn’t access the collection code. I really appreciated the way in which I was helped today which saved me from having to make another 30min round trip tomorrow.”

“After speaking to a most helpful customer adviser over the telephone I made an appointment at the Factory Shop in Rushden. The experience was excellent, you are given an allocated slot, allowing plenty of time for your feet to be measured and trying on. It is so nice to receive dedicated personal service. Really pleased with my purchase and would definitely recommend DB Shoes to anyone with problem feet. Big thanks to the two ladies in the store.”

“Best shoes I have ever purchased. Tremendous quality and value for price. Amazing customer service from their online team. Nothing like working with a heritage family business with a passion for their craft.”

“Bought a Cashmere jumper and love it. The staff were so friendly this time. Very pleased that they recognized us as returning customers.”