Plumbing supply store in Stoke

“Went to the store for a Hard to find plumbing item and received OUTSTANDING customer service from Chloe! She showed AMAZING patience and really tried to help us! Screwfix is really lucky to have someone like Chloe! THANKS !”

City Plumbing Supplies is a trusted merchant located on Macon Way in Crewe, serving both trade professionals and DIY enthusiasts. The branch specializes in high-quality plumbing supplies, heating equipment, and complete bathroom design solutions. Core inventory includes plumbing parts, replacement tap cartridges, piping, and essential installation fittings. The store features a dedicated bathroom showroom offering interactive 3D design services to help bring visions to life. Technical expertise is readily available to diagnose plumbing issues and recommend suitable replacement options.

“Very polite and friendly staff who gave excellent advice & recommend the cheapest option for carrying out the repair, would definitely recommend to anyone”

“Previous owners of our property purchased a heat pump system from this company in 2008. And they are still happy to supply us with part's and help 15 years later. Great service.”

“Just had a delivery from these guys, I have to say the delivery guy Rob is so professional and helpful. It's good when the drivers work with you. I will definitely be using them again.”

“We were lucky enough to have Mark answer the phone at the branch when we needed some help with copy invoices. Mark, you have excellent customer service skills and are an asset to this Jewson branch”

“My daughter doing some work in her new garden. We needed a rotavator as quick as possible. Two knights in shining armour helped from the Pit Lane jewson. First person to speak to Ian helped me said they could get a rotavator to us by the afternoon. I asked him if he could get it to us as soon as possible and he did. Brilliant customer service. Delivered by Steve the driver what a lovely person. He showed my son in law how to use the rotavator and then left. Sadly we couldn't get it to work so we called Ian back and Steve was back with minutes sorting it out. Ten out of ten for customer service. Both members of staff deserve a pat on the back for the service we had today. Also many thanks to jewson Hanley who told me to contact Ian.”

“Used this place for the first time on a recommendation will definitely be coming back great lads and can’t do enough for you”

“Called in to enquire about a replacment tap 'knob'. As expected, obsolete. Young man was very helpful (JQUAR), I bought Bristan Tap revivers, which needed a slight mod to work (tap head catching the tap body when turned) the but very effective, are good quality and look great. A few £ more than buying off Amazon but the advice was worth it.”

“Extremely Helpful and friendly. With excellent knowledgeable staff, who will help you get the best option for your plumbing issue. Always my 1st port of contact especially since my husband passed away.”

“Outstanding Customer Service – A Lifesaver! I had an issue with my water cylinder, originally purchased by the previous owner of my home. Unfortunately, it failed—but thankfully, it was still under warranty. Knowing how crucial hot water is for my young family, I reached out to Courtney for assistance. From the very start, she was incredibly sympathetic and understanding. She took the time to listen to my situation and immediately sprang into action. Courtney worked her magic behind the scenes, liaising with the manufacturer and ensuring a seamless process. The very next morning at **8 AM**, a brand-new cylinder was delivered to my home! Now, the plumber who promised to replace it isn't answering the phone, so wish me luck! Despite this unexpected hurdle, I cannot express my gratitude enough for Courtney’s dedication and commitment to providing such a positive experience. Her professionalism, efficiency, and genuine care made all the difference. If you ever need top-tier customer service, Courtney is the one to turn to!”

“It a great shop full of more or less everything DIY Fab”

“Very helpful young lady answered all Questions .very knowledgeable”

“Good prices, nice friendly staff. Easy to park up and grab your stuff. David Bloor is always bang on! We've ordered a lot of items from this branch recently and it always arrives in good condition and on time if we choose delivery. Delivery staff always smiley and helpful too!”

“Love little off the beat hardware stores. This one for a size 5 mask set drill bit. Stock Dewalt bits for good price”

“From my initial contact on line, my experience with bob on builder has been nothing but professional, helpful and top class. A skilled and knowledgeable approach to our project from start to finish.”

“Wonderful old fashioned shop for tools and builders' ironmongery. Has everything I need delivered with a caring personal service.”

“Lovelly old style shop where the staff talk you ,are very polite and know all the is to know about gardening, also the plants are really good”

“Great little DIY shop bought a no of items today and cheaper than bnq and wicksies and had keys cut a lot cheaper than anywhere else would definitely recommend people to use it”

“Really helpful. Although they did not have the item I required they looked around local branches for me and found one at Newcastle.”

“This is more than a chemist it’s a tourist attraction. Absolutely beautiful place”

“Came in first thing in morning to tip. Lads were straight on tipped. Excellent set of lads in yard nothing is too much trouble, dunc even sorted a hot drink for me. Top class lads”

“1st class service from the moment we walked into the showroom No hassle sales pitch, all options were explained before being left to browse the showroom. Once we had made our choice a free home visit was arranged to survey our existing fire/chimney for suitability. Appointment & survey was carried out efficiently and on time. It was explained that we may need a new cowl on the chimney, but that would not be known until the new gas fire was fitted and tested. We then received a no obligation quote which we accepted. The order was placed and installation date was arranged. The fireplace & fire were fitted all in one day by a very efficient, clean & tidy team. All the existing materials and old fire were taken away by the men. A gas engineer then arrived to connect & test the fire. As it turned out we did need to have a new cowl fitted (this was not unexpected). Markovitz arranged for the new cowl to be fitted and this was carried out a few days later. Once fitted the gas engineer returned and commissioned the fire at no extra cost. All in all a great service and I would recommend anyone looking for a new fireplace/fire to visit Markovitz to make an informed decision from their wide showroom range of supplies and bespoke appliances for the contemporary domestic market place and individual households in need of modernisation. Highly recommended”