Best customer service in Birmingham

“Took my Triumph Street Scrambler sidecar outfit to here,after the triumph main dealer across the road wasn’t interested in fixing my brake light problem ie they weren’t working, I had been to Watsonian to confirm that it wasn’t the sidecar electricals hadn’t caused the problem. The dealership pointed me in the direction of this place. Well he couldn’t fit me in there and then so I booked in for a week or so later to get the problem resolved and get an MOT , he ordered the parts ,which came, one of them was the wrong part , but Brent managed to modify part of the loom by using part of the old loom ,this enabled me to get an MOT, he even let me use his computer to enable me to tax the bike due to signal and internet service being crap on my phone. The price was unbelievable, I was expecting another £100 on top of what he charged me. and was relieved at the price. Great service, pity the main dealer didn’t offer similar.”

“Been a customer for many years. A very honest helpful company that can’t do enough for you. Prices are always competitive and the staff are really helpful. Used by all my family and friends too.”

“Great service from booking to collection after MOT and service. I noticed that the Battery Termial had been greased, which my last garage never did. Thanks.”

“Excellent service and very friendly. Always take time to explain everything properly and only do what has been agreed with you. They're always helpful and try to fit you in around your other commitments. Trustworthy and would highly recommend.”

“Always first class service and better prices than many.”

“I couldn't recommend these guys enough! Steve got my front bumper colour match done in 1 day! Unreal, dropped the car off in the morning and picked it up after work. They have done a bang on job. Also their booking is really good. Make sure you contact them in time because they are quite busy all the time.”

“I have used jhm for over 10 years, always fair on price of service and repair costs, would not go anywhere else, top garage”

“Serious engine clunking quickly and honestly diagnosed and fixed over the bank holiday weekend. Very grateful for a fast turnaround and reasonable cost given it’s our only car and way of getting around as a busy working family. I only live around the corner, this was my first experience at FOSS and they deserve the high rating. Many thanks again.”

“A massive that you to Dr Panesar and the rest of the Birmingham Orthodontics team!! When picking where to go to the orthodontics I did lots of research and decided to pick here which I would recommend. Dr Panesar spent lots of time making sure my teeth were moving correctly, explaining the process and making sure I was comfortable. Being able to have appointments on a Saturday also made the process of having Invisalign a lot easier as I wasn’t having to fit my appointments around work. The price was all explained up front when I went for a consultation and there were no hidden costs.”

“Kirsty diagnosed my back problem immediately and after the session the pain was greatly relieved . The exercises she gave me to do at home were very beneficial”

“Mike is a great honest and reliable and highly knowledgeable mechanic he offers a a good fair Price .. Mike found problems with my van that the mot test centre Filed to find which was very dangerous. im really happy and lucky to have been recommended to Mike for my Vehicle repairs I won’t be going to any other garage only Mike.”

“Love getting my hair done at the Salon. The girls are all lovely and make you feel welcome. kitah is the best and always does an amazing job with my hair, i wont go to anyone else x”

“Really really happy that onyx are looking after my business accounts. All the team are so helpful, knowledgeable, patient and approachable. Always available to help and advise. Special thanks to joseph, paresh and jaysel.”

“10/10 recommend. I ordered through WhatsApp for a last minute wedding outfit. It was a bit risky as Ive never shopped from Zaiba Collection but they were so helpful in finding the exact colour and design I wanted. I received my dress within 20 hours. IT WAS STUNNING! Looked so heavy yet elegant and was under £100. I am 100% ordering again!”

“Reasonable and professional. Got my car back on the road in no time. Kept me up to date throughout. Would highly recommend”

“Excellent service , goes above and beyond to help . Very friendly service from all members and always pleasant to talk to and both mechanics are very knowledgeable and put you at ease and show you what is wrong before dealing with the car . Would definitely recommend their services.”

“The ONLY place I’ve been getting my MOT done since 2019. Excellent job every single time. The waiting room is exceptional: clean and comfortable. The guys here are polite, helpful and efficient. Have recommended my family and friends go here. 10/10”

“Aways great service! I m caming for 4 year ! Thenk, you!”

“Amazing service. Raj went far and beyond to help us with the documents we needed. Had great knowledge about legislation in Europe. Quick and effective. Good pricing.”

“I am very pleased I took my Range Rover Velar to James for its two year annual service. He and his team were professional and timely, and I received a quality service. Everything was completed thoroughly and all under warranty.”

“We had a lovely experience with DJ Formal. The team were so lovely and helpful throughout the entire process. Shout out to Binny who was incredible. They really made would could be a stressful part of planning, seamless and smooth.”

“I had a fantastic experience with this garage. Had an accident and was referred to they by my insurance. I was contacted promptly by very friendly lady, who arranged pick up of my car and courtesy car delivery which happened within a week, the gentleman who did pick up/ drop off was fantastic too ( called me in a morning to tell me what time he will come, showed me and explained everything about courtesy car), I was kept updated about progress of repair and it was fixed very quickly! Only in a couple of days my car was delivered back to me sparking clean and all fixed. I was very stressed after accident but these guys were pretty amazing and professional.Thank you very much!”

“Called MTR yesterday about a puncture repair no need to book which was a bonus sorted the repair out within a short time. Definitely recommend them extremely polite lads and really decent prices too will definitely be a returning customer from now on”

“Excellent service! Professional, efficient, and honest. Highly recommended!”

“I recently had my first MOT and service done on my first car at this garage, and I couldn't be happier with the service. Raj, the manager, was incredibly thorough and explained everything clearly. She took the time to explain me the issues and discuss the best solutions. The work was completed efficiently, and the prices were reasonable. Highly recommend this garage, especially with Raj's excellent management.”