Institute in Coventry

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  1. 94

    Coventry and Warwickshire Partnership NHS Trust

    ★★★☆☆ 3.4
    Closed
    Medical Services

    “I have nothing but positive feedback for the team I was under. From day one was in awe of how well knowledged and understanding the staff are in the area of concern for my individual case. I can't embarrass anyone by naming them publicly, but sincerely, I am so glad I met her first. I dont mean to cast any favouritism, but, for me, in my case, I have no other option but to favouritise, because the lady was the assessor for my condition. I had to ask if she had the same condition because of how precise and accurate she was/is. There was a long wait from GP to the neurodevelopmental team. Starting from the GP late 2019 after seeking a more definitive remedy for the undiagnosed symptoms in childhood, which were apparent and therefore commiserated in adulthood, through the mental health team, was directed to them. In January 2022, I was sent an assessment date. In the assessment I met the most understanding, engaging, friendly, knowledgeable person. It was like she was reading my mind. I remember asking 'how do you know that?'. It's her job ultimately, but, the comfort and confidence it gave me, installed a greater sense of security knowing I was finally in the right place. I was diagnosed after two thorough meetings, then offered treatment. I accepted therapy sessions and online group work post diagnosis to better understand the condition, how it affects other people, and how self care adaptations can help to live better with this new identity. There, we met other members of the team and again their experience within this area of expertise was refreshing. One of the very first points after laying down the rules of respecting each other was 'You are the experts - it is your own experience' and 'same diagnosis different experiences, or different diagnosis but similar experience.' Being allowed to regress and ultimately realise that this condition is a birthright goes on to relax the anxieties of 'not knowing why', and cannot thank this team enough for making the process of acceptance alot easier. The team display compassion, respect, collaboration, excellence, integrity, professionalism, non judgemental values and succeed at having people at their heart. I have been treated as an individual foremost, and not a 'just someone else with the same old story, heard it all before' powerless sheep. I like that. I like how they know what they're talking about, and equally how they continue to want to learn and grow... alot Thank you”

    Address: Wilsons Lane, Longford, Coventry CV6 6NY, United Kingdom

    Phone: +44 24 7636 2100

    Website: covwarkpt.nhs.uk

    Details