Sport store in Edinburgh

“Guys are very helpful and full of knowledge, very paitent understanding with new players, would recommend highly”

“Just wanted to say thank you to Morgan who assisted me in store today. I’m just getting in to running and came in to buy a proper pair of running shoes but was completely overwhelmed with all the different types of running shoe. Morgan took me through all of the different options that would be suitable for my gait type and helped me try on the different varieties so I could feel the difference. With it being an outlet store, she also advised me the best way to see the full ranges online or in another store and at no point put any heavy pressure on me to purchase there and then. Incredibly knowledgable and friendly. A credit to the store :)”

“Safe measures during COVID 19 and friendly staff. The prices were better as it is like an outlet you might find good bargains when they do sales on top of that.”

“Helpful and friendly staff, plus really good prices. Tiso probably rivals the bigger stores like Go Outdoors for prices on quality stuff. I went in for new walking shoes and they were super helpful and let me try on loads of shoes. The range of kit they have there is also very impressive!”

“Well… we thought we had packed appropriately for our Shetland adventures but when we realized we needed a few more items (day pack, tops, socks) we found Trespass Edinburgh to be a one-stop shop! Staff provided the perfect amount of attention and a willingness to check in the back for sizes we needed. Check it out!”

“I went in for a gait analysis as I'm looking to get in to running although I have hypermobility. Fraser was really helpful and patient. He talked me through the shoe types and helped me understand which specific type I'd need.”

“We had a fun outing here playing snooker, especially since the snooker rooms are private and quiet. We loved the atmosphere in the other parts of the bar, though a little loud, it was clearly well maintained and was very inviting, we'll certainly be back for more games.”

“Couldn't get the QR code to scan on my phone, so leaving a 5 star review for an employee called Scott. He went out his way to help track my order, as I had lost my receipt and I'm not a Nike member. Great service. Thank you.”

“Loads os goods on offer. Lots of promotions when we where in. Purchased wrong size of product and hadnt realised until we checked the reciept outside. It was changed no problem and rhe colleague who dealt with us was fantastic.”

“many brand stores, pleasant discounts, you can spend 5-6 hours in the store.”

“Absolutely amazing the Staff are so helpful and polite and have great costumer service skills”

“Absolutely wonderful service from Stuart in being able to cut plaque’s to replace the ones that needed to be replaced you wouldn’t know they had been done as they are so exactly matched to the rest. Thank you for your extremely quick & professional service & cost was very good. Many thanks”

“Really helpful staff and a cool store with some iconic North Face history and pieces on show. Also sick Edinburgh north face teeshirts!”

“Staff are always lovely and helpful. Obviously there are also bargains to be had. They have parking there too.”

“great place. quite big and a good selection of stock. the staff were very helpful and friendly and were able to answer every question i had. Very respectful and not just a load of neds like in other JD stores. only thing that’s stupid odds that there isn’t a door into the shop from inside the mercat centre. you have to go out the front door and then use the entrance on the high street.”

“Quick and efficient service and actively trying to help. Staff going so far as to offer to collect additional items when mentioned or even bringing to payment service to me should I wish to pay where I tried in my new shoes.”

“Really impressed buying a new racket. Great help, range of rackets and demo racket availability. Superb to have such a good local sports store.”

“Lovely baby-grow. Their customer service was excellent and everything came in a timely manner. The proofs sent in advance was really useful.”

“Great shop with a great vibe , staff are friendly and knowledgeable, has everything from clothing to trainers with many brands to choose from.”

“Just had one of the most fantastic costumer experiences in a very busy time at the shop. Callum was absolutely fantastic, suggesting me some trainers in my budget that weren’t even in display but available in my size and suited me perfectly. Extremely efficient and very friendly. Well done mate!”

“I have ordered a few items over the years. I have always used the on-line page and collected at the store. It has been very straightforward process.”

“I am a granny and don't know fashion etc. I went to buy a tracksuit for my daughter for Christmas. I knew that I should NOT buy certain brands but very cautious about what would be ok. A young man working in your Kingsgate store in Dunfermline approached me and asked if he could help. He was SO nice! Gave me advice, didn't push to get a sale. Seemed to genuinely want to help. Showed me several things until I was happy with my choice. Then I asked about trainers. The young man said he was not that informed about my specific requirements and immediately got another member of staff to help me. Equally wonderful young woman listed to me and then advised she would not recommend any in shop as it did not stock what I specifically asked for. I was SO impressed! In these very difficult times when retail is under such pressure it was so very nice to encounter such kind staff, actually listening and not all out for a quick sale. Well done you both! Absolutely a credit to British retail and your company. ❤️”

“Hard to find. Good through dobbies and its out back. Staff were nice”

“Really friendly and helpful staff.”

“Its always busy, But yes theres a but dont always gave what you want 50 / 50 if they have your size or not”

“i had a wonderful experience in sports direct today. this women with long black hair helped me today when i was in need of assistance. i have a disability so it is hard for me to communicate as it is but this lady was very patient and helpful with me.”

“Maria has been great, she explored options online and in stock, she ordered a product for us to try with no obligation to buy.”

“I hate shopping in these shops however, this branch was very tidy, bright and not oppressive with items above your head. One member of staff was a little surly particularly noticeable as they weren't busy but on the whole I was impressed with this branch and we got everything we went in for.”