Construction tools store in Harrogate

“Really helpful friendly staff who go above and beyond to help”

“My local Toolstation is great. I order online so I know they have what I want in stock, and they are so quick at getting stuff ready to collect which is ideal for early starters like myself. The products are fit for purpose most of the time and fairly priced.. returns are easy and processed quickly unlike the nearby competitors who can take a week or two. The staff are happy to help and it’s nice to be greeted by your name ( thanks Sheena) and to be made welcome.”

“Great help last week whem needed quick response to a account issue si needed communication between Solihull and Harrogate issue was resolve quickly unlike my account but thats head office issue i guess”

“Such a treasure trove of useful hardware, bits & bobs. Staff are always helpful”

“I hired a whacker plate a couple of days ago. I spoke to James from the hire department on the phone and the machine was delivered within half an hour. James was very professional and polite during our phone conversation and when delivering the machine. Excellent service. Thank you.”

“Great friendly service , giving sound advice in making the correct choice of products at competitive prices.”

“We ideally wanted to find a family run appliance shop so if there were any issues it would be considerably easier to speak to someone to help rectify. With this we went to Herbert and Todd in Harrogate, where we were greeted by Dave. Dave was so helpful and honest. He didn’t push any specific brands, he went through every option and knew all the answers to any questions we had. Dave was also very understanding of our 2 year old child who has little patience and was running around.. basically being a 2 year old.. which also made us feel at ease and not in a rush to leave the shop. Because of Dave alone, we chose to buy the majority of our new appliances from Herbert Todd and trust his honest recommendations. We did in fact visit the York store to simply view a quooker tap. Although the reception was pleasant, the knowledge or understanding wasn’t on par with Dave at Harrogate. Since then we have had our appliances delivered and have actually had an issue, which is the manufacturers fault, I emailed Dave my concern and he responded in the same day and was straight onto it for me, it still isn’t rectified as of yet however Dave has kept me informed during the whole process. Regardless of the outcome, I will use Herbert and Todd everytime at Harrogate with Dave or Colin… spoken to Colin a few times, also super friendly and helpful!! It’s difficult to find service like this anymore, we are so happy we decided to visit, thank you Dave!”