Furniture store in Batley

“Expensive store but a good variety. Best customer service experience I ever had. Sales team from every department greets you with such a smile and ask if we need any help. Specially Adelaide was been really helpful in showing us the sofa materials and colour options. She was very quick in sending us the design of our room. Thanks Adelaide”

“Excellent delivery, ordered and was quite worried but bed is good quality and delivery was as stated.”

“⭐ ⭐ ⭐ ⭐ ⭐ Outstanding Service From Start to Finish! I recently visited the Oak Furniture Land store at Junction 27 in Leeds with my uncle, and the experience was exceptional from the moment we walked in. Dexter, who looked after us in store, went above and beyond. He offered thoughtful recommendations, rearranged furniture on the shop floor so my uncle didn’t have to walk to the back of the store, and even made him a cup of tea while they sat and chatted. His kindness and patience made the visit incredibly comfortable and enjoyable. We placed an order during our visit, and the delivery was just as impressive. It arrived exactly on the date promised, and the delivery team—Dean and Matt—were fantastic. They called ten minutes before arriving and were polite, cheerful, and an absolute pleasure to deal with. Overall, the service from both the store and the delivery team has been outstanding. Truly a five-star experience, and I wouldn’t hesitate to recommend Oak Furniture Land to anyone looking for quality furniture and exceptional customer care.”

“I'm of the generation where I am terrified of the hard sell, that I used to have to deal with when entering shops like this. I have to say the staff in this shop were absolutely lovely. Happy to help when you needed it, but also giving us the space when we didn't. We chose the style with their help in the shop and then sorted out the configuration when we got home and ordered on line. Thank you so much for your help today! (31/8/25)”

“Large showroom with plenty of options available to look at. Would absolutely recommend going to this store, especially if you can deal with Nicola who worked with us over 2 separate days before we finalised our purchase. Nicolas service was exceptional, talking us through all possible options and configurations and being understanding and not pushy at all as we had our 2.5 year old toddler with us who was a distraction at times when she was trying to talk us through options. She’s a credit to the store and company and hope they know and she is recognised as she made our sofa buying journey smooth and simple and enjoyable. And even made friends with our toddler which is a rarity as she does not like strangers at all ☺️☺️”

“Brilliant experience. Ordered sofas in October and were told they wouldn't arrive until February - which we understood because of current delays. BUT got a call last week to say they were arriving today - just in time for Christmas!! We're delighted with them, the delivery was friendly and easy and I would recommend highly. Going to sit down with a nice mug of tea now on a very comfy sofa...”