Medical.services in Leicester

“**Review of Canon Street Surgery** I have been a patient at Canon Street Surgery for over 15 years, and my experience has consistently been nothing short of excellent. From the moment you step through the doors, you are greeted by a warm and inviting atmosphere that sets the tone for outstanding clinical and patient care. Dr. Modi, my family doctor, has been a cornerstone of our healthcare experience. His dedication to his patients is evident in every interaction. He possesses a rare combination of medical excellence and genuine compassion. I recall a time when I was particularly anxious about a health issue. Dr. Modi took the time to listen to my concerns, patiently answering all my questions with clarity and empathy. His ability to explain complex medical terms in a way that is easy to understand truly alleviated my worries. The staff at Canon Street Surgery are equally remarkable. They embody a spirit of kindness and professionalism that resonates throughout the practice. Every member of the team—from the receptionists to the nurses—demonstrates a commitment to patient care that is truly commendable. On several occasions, I have witnessed staff members go above and beyond, ensuring that patients feel comfortable and supported. Whether it’s a friendly smile at the front desk or a comforting word during a procedure, the staff consistently create an environment where patients feel valued and cared for. The clinical care provided is top-notch. The surgery is well-organised, with efficient appointment scheduling and minimal wait times. Each visit is thorough, with Dr. Modi and his team taking the time to conduct comprehensive assessments. Their proactive approach to health and wellness has been instrumental in managing my family's healthcare needs. Furthermore, the surgery emphasises continuity of care, ensuring that all patient history is well-documented and easily accessible, which makes follow-ups seamless. This level of organisation not only enhances the quality of care but also fosters a sense of trust between the patients and the medical team. In summary, Canon Street Surgery is a beacon of clinical excellence and compassionate patient care. Dr. Modi’s unwavering dedication, combined with the caring nature of the entire staff, creates an environment that feels like a second home. I am profoundly grateful for the care my family has received over the years, and I wholeheartedly recommend Canon Street Surgery to anyone seeking a healthcare provider that prioritises both medical excellence and the human touch.”

“Fantastic pharmacy. They have a large range of meds in stock. Most pharmacies are out of stock when I call them but Vision always have. Prompt service, and quick delivery.”

“Friendly and helpful staff, we have always had good service here.”

“Very friendly staff. Extremely helpful and able to check BP and offer flu vaccines. Only problem I have is that they close on a Saturday. Something I’ve gotten used to.”

“I just want to say thank you to Faya (not sure of spelling) and Xia, I rushed to get my prescription tonight (Tuesday 14 July) And they went above and beyond to make sure I had my tablets tonight. These two ladies are an asset to this pharmacy. I know all pharmacy staff are under a lot of pressure, but they were so kind. Thank you.”

“Very helpful people, situated conveniently in the Queens Road shopping parade. The chemists are attentive and patient with customers.”

“Staff is so nice and welcoming. Thank you for your service”

“The Staff were lovely, very accomadating. The service was excellent. I went at 9am without an appointment and was told there wasn't an appointment until later. The receptionist said stay here let me see what we can do. I was seen and out within the hour. I would highly recommend to have an appointment, as it's no longer a walk in centre. Appointments through nhs 111. Thank you, Enderby urgent care”

“I have nothing but praise for this pharmacy since transferring to which, at the beginning of the year. A family member requires regular medication necessitating on average two visits per month to collect a prescription & thus, I speak from experience. Without exception, I've received excellent service in all respects from a most professional & pleasant team. Thank you. Nigel Herrington 31.08.24”

“Despite the reviews that have been left and I totally understand and agree that at times it has been a nightmare and under the current Covid 19 situation it’s been more stressful for pharmacy staff. I have just been in served by a young man called ‘Josh’ and he is a breath of fresh air to the pharmacy, I was greeted on entry and he apologised whilst he was filling the shelf, he was very polite and listened carefully to my request and was seen in a timely manner. Another gentleman came in and was greeted the same way in a pleasant manner, due to only 2 people allowed in the shop at a time, a lady entered and he asked politely to wait outside but he also took the initiative and served her from the door. Now from working I’m a pharmacy myself and not this company but an independent company, Josh showed exactly how customer service should be done. A credit to the Pharmacy and also the pharmacist who assisted myself too was fantastic and very knowledgeable. Thank you both”

“Great service always polite never and missed a prescription.”

“Absolutely amazing staff at reception, always so welcoming and hospitable. Although the new phone system is very frustrating. You can't get through to your GP surgery and instead put through to a central system which is not helpful at all. If you want to get a message to your surgery you physically have to go in as there is no phone or email communication. Thus is frustrating for people with reduced mobility or transport issues. Please bring the old system back so we can communicate with our own GP surgery”

“What an absolute delight to shop at this branch. Both the guys who were serving were knowledgeable friendly and efficient. Thanks alot for your advice .”

“I have been with this surgery for 39 years. The staff have consistently been friendly and very helpful. They run a very tight ship - you can get an appointment very quickly. Thank you for all the help and care for me and my family over the years.”

“After being directed from LRI children's A&E, we were given an appt for 5am. We arrived 15 minutes prior to the appt as requested. Reception signed us in. It didn't appear busy (no one was waiting). We were called in at 4:55am. The doc took our handover and observed our daughter and we were given the appropriate medication. We've had a positive experience here this morning. We are thankful we were seen.”

“I want to express my sincere gratitude for the exceptional service provided by Gurmeet Flora at the Royal Infirmary Hospital Pharmacy, Windsor Building. I was under significant time pressure, needing to collect my prescription with only ten minutes remaining on my parking, and Ms. Flora immediately ensured I was served with speed and efficiency. Her friendly, kind demeanor and positive energy were truly outstanding. Not only did she expedite the process, but her excellent customer care made my day pleasant and left me feeling extremely happy and comfortable. Thank you, Gurmeet Flora, for your crucial help and support.”

“Amazing, open til late, in convenient location and the staff are extremely helpful and even assisted me with an issue I had. Definitely glad I switched to this pharmacy! Highly recommended!”

“My dad 104 who has been coming to the surgery for the last 5 years has had the most remarkable service from the all of the surgery staff. Being still very mobile and independent he would regularly make his way to the surgery without an appointment and be seen no matter what time of day. He often mentioned to me how lucky he had been a patient at tosuch a remarkable practice”

“I spoke to a pharmacist last week..First time I had met him and he was so helpful..very nice staff”

“Always very helpful team and make sure to order my medication as soon as possible when out of stock.”