Jewelry store in Birkenhead

“I had my engagement ring cleaned before my wedding, and Katt could not have been more helpful. Knowledgeable about what would be best for the specific ring, and gave it a good check over including the setting, so everything would be perfect for the big day. When I got it back it looked better than when it was bought!”

“Following my daughter ordering the wrong size bracelet for her sisters 50th birthday on line we took it to the Birken head shop expecting the worst because it was an online purchase How mistaken we were it was exchanged for the correct size with no issues The manager and staff at this shop are so helpful and clearly know how to look after their customers, I purchased another charm and a necklace an excellent shopping experience thank you”

“Lovely friendly staff. Large range of good quality jewellery”

“What a lovely experience we had this morning, meeting Chris. We had a mixed selection of gold and silver to dispose of. Chris gave us an excellent price for it and we would certainly recommend his services to anyone else. We will always use Chris again.”

“I was recommended Rojers jewellery by family, I couldn't be any happier with the beautiful diamond bangle Roger made me out of my wedding, engagement and eternity ring also other sentimental pieces of jewellery I had. Rogers wife Lisa was so helpful going through the whole process and showing me what was possible, I couldn't praise or thank them enough! Rogers wonderful skill and craftsman ship has made me something so special and unique it means the world to me!”

“Fab service by great staff as usual...all so friendly and helpful. Thank you ladies . Xx”

“Very quick and efficient service, and the staff are very friendly and approachable. Adam particularly made my experience much better, he communicated everything clearly, and I felt well taken care of under his care. Thanks again team.”

“This was my first time at this shop. I suffer from terrible anxiety so me going into a place where I’ve never been is major but I didn’t have to worry the lady who was doing the piercing made me feel at ease.It was so clean.She was so professional and good at her job I never felt any pain. I will definitely be going there again for more piercings thanks Andy a really happy customer.”

“The necklace I got from yourselves in 2023 was insured, however I lost my receipts. Having found out as much information as I could it still wasn’t enough to get a replacement on the insurance (it was unfixable). However, Lisa in the store went above and beyond in helping me (I had also been in a couple of times trying to sort this, but she told me what information I needed) to be able to get the replacement. It took her a long time and a lot of effort of looking through the till, and ringing up the insurance company, but never once did she look flustered or fed up of helping me to be able to get the necklace. All the time she had a smile on her face. Great member of staff at the store and a lovely lady. Would make a great detective. Thank.”

“I was looking for an anklet , I walked into every jewelry shop and couldn’t find any. I went to jewelry by design and walked out with a custom made anklet within less than 30 mins.”

“I have always had excellent products from LW Silver. Tip top quality and service including a commission on which Lisa was very helpful. I can't fault her jewellery.”

“I shop often in store and the girls are always nice and helpful and like to when you ask there opinion on outfits etc.. don’t usually like shopping in person as it gone now hill a lot but it’s always nice popping in regularly and the staff make me laugh and are always willing to help. 5/5 always!”

“Great customer experience from Mark, very helpful and attentive!”

“I am astonished by a certain feedback left bye a certain person about the Manageress of your Birkenhead brand of H&T Pawnbrokers Mrs Tara Sabri. I am regular shopper in the store. I found the Manageress to be very helpful in all matter of the work she has too do. She is very hard working, very polite to her customers and her work colleagues. And will go to great lengths to help her customers. Weather you are shopping there. Pawning jewellery, selling jewellery. Cash loans or any other business. I will only shop at that jewellery shop or another H&T store. She is a credit to H&T Pawnbrokers & Company. Here staff are all very helpful and very polite. I personally will be sending this Email to there Head office. It's always a pleasure just to go in and say hello. Yours sincerely. Michael Stewart”

“Good shopping experience. Good quality and inexpensive. Well spaced out for easy access”

“The guy in this shop is there to make his customers happy, I wish all shops had salesmen like him.”