The 30 Best Buying process in London

“My partner and I together have both bought and sold properties through Miles and Bird, the most recent being the sale of my home in August 2024. We had the most positive experience with Andrew, Naz and their team who were knowledgeable, professional, thorough and genuine. Their customer service is amazing and they made the whole buying and selling process seamless and stress free.”

“We recently had the pleasure of working with ProperKey when looking for our home. From day 1, ProperKey was extremely responsive and had great suggestions for homes to view based on what we were looking for. All throughout the negotiations and closing, their associates were there quickly handling any issues that may have risen. If the time ever comes when I will be looking for a new home, there isn't any question on who my estate agent will be! Thank you ProperKey!”

“I’ve just completed on a new build flat and, as a first-time buyer, Nick has been brilliant throughout the entire process. He’s been supportive, proactive, and always quick to respond - keeping things moving and helping to chase where needed to avoid delays. He even followed up after completion to make sure everything was going smoothly. Couldn’t have asked for better support - would definitely recommend!”

“Fabienne was an excellent agent . Great communication and good price achieved. I’d certainly recommend using KF for any property transactions . Bravo !”

“Jo at Hallways was essential in helping to progress the purchase of our property despite some complexities initially that we were presented with. Her helpful intervention got things back on track and we are grateful for her patience and advice throughout the whole process. Thank You”

“I’m incredibly grateful to Nick and Mario from Vision Residential for helping me find the perfect flat. As someone completely new to London, I had so many questions about the rental process and the property itself, but they guided me through every step with patience and clarity. Thanks to their support, everything went smoothly, and I now feel safe and comfortable in my new home. I’m 100% satisfied with both the flat and their exceptional service. I highly recommend Vision Residential as they truly help you find a place that fits your needs exactly :)”

“We have recently completed on our property and as first time buyers we had no idea what to expect but Catherine kept us up to date so regularly which really put us at ease. Every single process we felt was so smooth sailing due to Catherine being so attentive and genuinely just very caring about our situation and getting us in our property as quickly and smoothly as possible. We couldn’t of asked for anything more to be honest, the whole thing from start to finish has been a pleasure and even now, Catherine has still been checking in on us to check everything is ok. Would highly recommend Winkworth, all of their staff are incredible, kind and professional in so many ways. Thank you Catherine, Andrew and the rest of the team that dealt with me calling to ask questions 5000 times a day. Your patience is something I wish you have!! Ha. We appreciate you so much. Megan & Joel xxx”

“This is the best agency experience in London I've had in 15 years. Ian is extremely proactive, transparent and efficient, not to mention very friendly and easy going. I wish all London agents were the same!”

“We had a great experience with Danny and Element Properties & Co. Danny was extremely helpful, professional, and made the whole moving process smooth and stress-free. He always responded quickly and guided us through everything clearly. We’re very happy with the service and really appreciate his support. Highly recommend!”

“Love Your Home Ltd delivers a great service. Professional and not overly bureaucratic with online processes that make life simple. David is responsive and dependable and can be relied upon to offer great insight vis-a-vis the property rental market.”

“Lee and Mac were really helpful and communicated well throughout my rental process. Highly recommend!”

“I’ve been a tenant with Becontree Avenue Letting Agency for the past one and a half years, and my experience has been excellent throughout. The team is always professional, responsive, and helpful whenever I’ve had any questions or maintenance requests. They made the whole renting process smooth and stress-free, and their communication has always been clear and timely. I truly appreciate the way they manage their properties and look after their tenants. I highly recommend Becontree Avenue to anyone looking for a reliable and trustworthy letting agency.”

“Aaron Holmes and Bobby - I have no words to explain the end to end service received from booking in an appointment to view the property, signing contracts, support during the tenancy and seamless handling of closure and return of deposit. I had a terrible experience with my previous one and Bobby and his team were a sigh of relief. I will definitely refer any of my friends to Bobby if they are looking for renting a property around Ilford. Keep up the good service. Thanks Bobby…”

“Matthew and his team at Haart Biggin Hill Branch have been amazing. Printing, Scanning documents for me when I had no printer. Always there to help me step by step. Never mind about 5 stars. I would give them 10. Thanks Guys you've been amazing, couldn't have managed without your support.”

“SC cars service is outstanding polite professional and timely. I have used this service several time I must say drivers are really helpful.”

“I worked with Paul throughout the entire process of buying my first home. I couldn't have asked for more. He was prompt and supportive with any questions I had. He made it clear about what was required of me as well as the timeline of the process.”

“Stacy and Donna are wonderful to work with. I was recommended to FundU, and they have been proactive, friendly, communicative, problem-solving and represented the whole market to me properly. FundU is big enough to know what they are doing, small enough to be on the customer's side. Recommended!”

“After years of use one of our love seats developed a broken zig zag spring! Which meant sitting on it was difficult. I found Love your Furniture through a Google search and was pleased they were based in my locality and also that they were mobile. I contacted Paul and sent photos, he gave me a price and we arranged a date. Paul was happy to rearrange the date and when he came assessed both seats I had, replaced the spring and sorted the sagging seats. End result seats are as new. I would highly recommend him for all your furniture needs.”

“Had a fantastic experience creating my engagement ring with James. He was very responsive to any questions I had and very friendly, taking the time to explain everything to me. James worked with me to bring my idea to life, making it feel like such a personalised experience. I particularly liked the way he created 3D images of what the design would look like so I could see the ring before it got made. Highly recommend using Simon Lewis jewellers and I will definitely be using them in future!”

“Highly recommended! I bought Anantara Vacation Club membership from them. Mark was really helpful in assisting me through the whole process. He is extremely responsive to my messages and made the whole selection of best timeshare that suits me, and transfer experience very smooth and personalized. Cheers!”

“I had the pleasure of working with Manuel and his incredible team in London, and I cannot recommend them highly enough. From the very first point of contact, their professionalism and attention to detail were immediately evident. The entire collaboration was smooth and seamless – they truly know how to manage projects efficiently while maintaining a personal, hands-on approach that made all the difference. Manuel’s leadership and clear communication kept everything on track, and his team's expertise and dedication were apparent at every stage. It was a real pleasure to work alongside such a talented and passionate group, and the positive energy they brought to the project was infectious. They not only met expectations but exceeded them, bringing fresh ideas and a level of creativity that elevated the work. I'm genuinely excited about the prospect of collaborating with them again in the future. If you're looking for a team that is both professional and a joy to work with, look no further than Manuel and his team in London. I’ll definitely be reaching out for future projects!”

“Amazing forent exchange best staff dimas clapton top team”

“I've used KDS several times and had excellent service. For my latest issue, Mark was really helpful. He went away to research my washing machine issue and called back with the solution, saving me the call out fee.”

“I came to their shop for cleaning of my cellphone charging pin,they gave me Generous discount and done great job,I would love to come again,Thanks.”

“2nd time I have used this garage. Honestly, so lovely, honest about price, only do what's asked and quick turn around for my repair. I can't recommend this garage highly enough! Danny is brilliant, friendly and knowledgable Lovely staff! So glad I've found this place, especially as a woman who has been ripped off by another garage. Thanks for the brake pads repair!”

“I first met the Autofficina team at a garage open day about 15 years ago. Despite my old Beetle being far from their usual supercar customers they welcomed me with open arms and have helped me out several times over the years when VW garages have let me down. So when I decided to buy my first Ferrari there was only one place I wanted to buy it from! I knew exactly what I wanted, and it was quite a niche spec I was after. I wanted a 360 spider, it had to be manual, it had to be blue and of course it had to be a well cared for car. They found me the absolute perfect car that ticks all those boxes and more! It also had a few more details specced when it was new, like Ferrari wing shields, raised silver centre caps on the wheels, coordinated seat stitching and it's also a 2005 car. This makes it one of the last 360's built and also means it's ULEZ exempt. Best of all they sold the car to the last owner 12 years ago and have looked after it for him, so they know the car's history having just serviced and replaced belts just 2 months ago. I couldn't be happier; buying the car from people I trust has taken all the fear out of buying a used supercar!”

“First time taking my car to Billy Allen and will definitely use again. Great service, warm welcome and great price! Thank you! :)”

“Thank you all out Millhouse for sorting the wiring out on a 2017 Transit. Brilliant service and will drop my Audi to them next week to service.”

“Sorted my starter motor issue out on the day I called, when most other places said it'd be a good few days until they could. Job was completed well and at a good price too.”

“Very, very impressed with the service from InsulationBee. I had a short notice requirement for PIR panels, and was able to conduct initial enquiry to ordering all through their WhatsApp service. Fast, helpful and clear responses alongside great prices and friendly delivery. The boards get installed tomorrow. Thanks again for a great experience!”