Customer experience in Kingston Upon Thames

“Lucy was so kind and helpful! Her honest advice really made a difference when we were choosing our sofa for the lounge. The order even arrived earlier than the estimated lead time, which was a lovely surprise. We’re very happy with our purchase and have just returned to the store to order more furniture for other rooms — and we were delighted to be assisted by Lucy again!”

“Had an amazing experience with Gibson Lane. Ben Jennings was incredibly helpful in finding us the perfect house to rent that met all our requirements. Throughout the entire renting process, he supported us and helped us secure the property just in time, despite a few challenges along the way. The team is professional, responsive, and really good at what they do. Highly recommend Gibson Lane!”

“Century 21 and their manager Tamara sold our house after 2 viewings at the asking price when previously 3 well known estate agents given over a year did not manage to achieve. Their strategy is honestly and transparency when others made people view our house when they were not even interested by the area and were looking for a totally different geographical area. Tamara has not just found the buyer she also spent time coordinating communication between the buyer’s solicitor and our solicitor. My advice to people is do not waist your time with a different real estate and go directly to Tamara to avoid disappointment. Thank you Tamara for your hard working and your amazing service.”

“Best fish and chips around, great quality, friendly staff”

“Perfect for a traditional fish and chips experience. Great portion size and lovely owners too! I love the crispy shrimps as well.. Will definitely be back ❤️”

“Upon my first visit a few weeks ago I can honestly say the food was 10/10. I was met with a very warm welcome from the staff who were also very friendly. Very tasty food and good sized portions. Would highly recommend!”

“The taste of the middle east right in the centre of Kingston. Food here taste heavenly”

“Went in to get a suit and after a brief discussion of what I wanted the gentleman went and fetched a suit without measuring me or asking my size. It was nearly a perfect fit, just needed the leg length taking up a little bit. Polite, attentive, and very professional. Wonderful customer service.”

“Deserves more than 5 stars, the whole process even for someone who's never been to a hairdresser was relaxing and stress free. I enjoyed each step of the braiding process and time went on by so quickly that my hair was already looking perfect and natural after a nice friendly conversation. Not to mention within one day I was able to get my hair type and colour extension! I totally hidden gem of Kingston. Very friendly, would recommend to anyone!”

“Had my first visit to the salon yesterday and was lucky enough to have Lara do my hair — she was amazing! She really took the time to look at my hair properly, explained everything she was doing, and paid so much attention to the little details. I felt completely looked after, and I absolutely love the result. Already looking forward to going back. Highly recommend!”

“Kat has been cutting and colouring my hair for years now - definitely recommend her! I rely on her advice a lot. The salon staff are always welcoming and helpful, even when it’s super busy.”

“I needed emergency repair work after a self-administered haircut disaster. Gina was very diligent and careful in blending the deep cuts into an already close cropped head. I'd highly recommend this friendly and attentive salon.”

““I had an amazing experience with Ahmed! He did an absolutely beautiful job on my hair, exceeding all my expectations. His attention to detail, creativity, and professionalism are unmatched. Ahmed truly takes the time to understand what you want and ensures you leave feeling confident and happy. I couldn’t recommend him enough – he’s a true artist in his craft. Thank you, Ahmed!””

“Fantastic service. The team were friendly, kind and professional. The haircuts were on pont. Exceptional blend and trim. Value for money for a high quality service.”

“Some people here haven't tried enough barber shops to give this shop an adequate rating. The value for money is insane. Hair cut- 9/10 standard price around £10-11 Wet shave10/10....9/10 compared to the £80 London ones. Customer service 9/10 even though it's expected some shops locally are slacking Infrastructure- 9/10 above average in cleanliness. Last point- when I left I had a smile on my face and hardly any loose hairs on my body; i say hardly because their might have been some but I didn't see or feel any which is insane after getting a hair cut.”

“Good sales and delivery services. I have my dresser, side board and dinning chairs in good quality and on time.”

“Wonderful independent jeweler. Had a problem with my watch. The man was very knowledgeable and polite. He had my watch working properly in just a few minutes! Extremely impressed! Thoroughly recommended!”

“As a landlord with a number of flats in Richmond/Kew I have really struggled to find a good reliable cleaning company to clean our flats either for end of tenancy cleans or after we have had builders in to a standard I am happy with. Thankfully I have now found Efficient Cleaning, I have used them a couple of times now and have been very pleased with the cleaning they have done. They are easy to deal with, good communication, turn up on time and do an excellent job. I will definitely be using them again.”

“Dino is fantastic. We had haddock and chips and whitebait and chips with a battered sausage. Mushy peas were excellent too. Perfect traditional chippie! Thank you!”

“Great place for a quick meal. Foods are tasty at a good price. But you may have to have your food quickly when you dine in. Otherwise, the pigeons nearby may ask you to share your food with them LOL”

“Me and the family were waking by and happened to find this cafe in Kingston so we decided to try it. The staff were very welcoming and the food was delightful and tasty. The prices are very cheap for Kingston in general and the portions are very filling. Came here with the family and we all loved it.”

“If you're near Kingston, you absolutely must stop by this wonderful cafe. It manages to combine cosy comfort with a level of presentation that turns lunch into a visual feast. The moment you walk in, you understand why people rave about the food selection. Everything from the vibrant salads and freshly prepared "baked" is meticulously displayed. It’s a true "eat with your eyes" experience, where the colours and textures are right there in front of you, making choosing a delicious challenge. But the real, undisputed star of the show is their Lemon-Ginger Honey Tea. It’s the perfect blend of sharp, sweet, and warming, a drink that instantly resets your day. Sometimes I genuinely only visit just for this tea alone, staff is always friendly and would add extra ginger or honey.”

“​The Mill is a true gem! From the moment you walk in, the warm and inviting atmosphere makes you feel right at home. I'm a regular here for a reason—the coffee is perfect every time, and the menu has so many great options. The team is fantastic, especially Cali, who is always so lovely and provides exceptional service with a smile. It's the perfect place to meet friends, study, or just grab a quiet moment to yourself. I can't recommend it enough!”

“My son just popped in garage on he's way home from school due to he's bike chain being jammed on the frame , the lads fixed it for free immediately And sent him on way !! What a lovely gesture !! Thanks so much guys ☺️☺️☺️”

“I went to a garage, and they asked me more than 1k to change the timing belt. I went to Meite Autos and they asked me for half the price. They did a superb job and the owner showed me everything they changed and the condition the old components were. They are the best and I'll go to them forever. Thank you.”

“Got myself a facial as a treat. And it was over and beyond what I expected. Anna was professional and friendly. Price is very good for what I got. Plan to go back again soon. Thank you for the wonderful experience.”

“Super detailed, intricate cute designs, done by patient and skilled nail techs. It was done so well!! Definitely will come back again!!”

“Best barber in kingston and South London, bro. Brilliant with kids as well. I've been taking my boy to kami since he was 3 years old. His ten now. He won't get his hair cut from any other barber .Kami top man”

“The food here was absolutely delicious, with amazing quality and authentic Italian flavors. The ambience was warm and welcoming, making the stay even more enjoyable. The owner was extremely friendly and helpful, which made the experience feel truly special. Highly recommended!”

“Quality. Variety. Been going here for a couple of decades. Consistently excellent. Always a nice welcome and attentive and confident service. Really good breakfast choices. Wide salad selection. Just addicted !”