Customer friendly store in Hounslow

“I went to Boots in Hounslow West because I needed the teething gel for my baby to relieve his pain. No pharmacy in our area had these kind of products available, but this Boots had such a wide range. When I arrived the store was close because the staff members had a lunch break, which I forgot to check prior to my visit, however Dharmen, one of the staff members notice me waiting outside and open the door for me. Not only that, but he also asked immediately what I'm looking to purchase and he was very quick to find the perfect product for my baby. I did not have to wait long to pay and I was very pleased with how professional, knowledgeable, helpful and friendly he was during my visit. I wish more people had such an excellent customer service skills as Dharmen has!”

“From start to finish my experience with Pretty Heritage was stress free. Fresh ideas and modern designs in store and great vision from Monita. I loved my custom fringe saree and had so many compliments! I would always buy from Pretty Heritage now as I know I will never be disappointed. Would recommend highly for all your outfit needs!”

“Returned an online order. Easy store to find. Straight forward return nice staff.”

“Been getting my MOT and servicing done here for the many years now. Great, professional service and the most competitive pricing around. Service is always on time and completed to a very high standard. Highly recommend this place to all!”

“Get good bargains here. I look through and see something different and nice which I wouldn't find in other stores.”

“I've been a regular visitor of this off licence store located in heart of Hounslow. The store has always sufficient stock of daily essentials like milk, bread, eggs, cleaning products, toiletries, etc. It is one stop shop for everything. But what really sets this place apart is the exceptional person working there. Sanjay, the friendly face behind the counter, is an absolute gem of a person. He is not just good; he is generous and incredibly knowledgeable. He is an honest gentleman who knows his stuff. He is always ready to assist with a smile, and make the shopping experience truly delightful. Keep up the fantastic work!”

“Very humble and polite Seller (I have read the other reviews but my experience was totally different) I can't say of the price but very genuine Product - weight wise and of course it looks amazing. Will definitely recommend”

“Highly appreciate the work of hilton interiors.”

“They have plenty of seats, but it gets crowded, so it might be a bit difficult to find one easily. The staff were friendly, and the food and tea tasted good.”

“Superb menu fast service they have a seating area where u can charge your device so totaly worthed”

“Best pharmacist in Hounslow. The gentleman is very caring and take time to listen to people in excruciating pain and is very knowledgeable. He can also get prescription medicines faster than other pharmacies. 10*”

“A1 Customer Service, both father and son are very friendly, helpful and kind. Strongly recommended to visit.”

“really gorgeous clothes, perfect for teenagers! there are rooms where you can try clothes and the staff were nice considering it was 3am”

“This Boots drugstore is very small, but you can find everything you might need on a whim—toiletries, some medications, healthy snacks, and plenty of chilled drinks. The prices are better than any other store in the airport, so I would recommend buying things there! There are self-checkout counters where you can get assistance if needed. The employees are quick and friendly.”

“Extremely nice, family run chemist.. I am getting monthly supplies of medicine, and pharmacist, alway had reserve for few days. I would highly recommend, specially over the Boots in Hounslow”

“... Very polite service. At Macallan Experiance in Heathrow Airport last Week (05.2025) So generous / did share a good solid Macallan 30 years old COLOR EDITION with deep tast and a lighter MACALLAN 21 color Edition with us. Enjoyed the stay there and were impesed of the deep knowledge about the Whiskys and history of the Macallan Distillery. Thank You so much.”

“Heston North Hyde Lane Express Tesco!! I love do shopping in this store, just because of the staff members. Always happy, helpful and ready to work. I can see every day they are working very hard to fill in all the shelves, store is always clean. All the staff members who works there over year are amazing!!! Rest of the tesco members should take opportunity and learn how to treat a customer like they do in Heston North Hyde Lane Express. And I don’t talk just about my self, I see how they are helpful to another customers. Definitely they deserve big bravos, specially this time when people just don’t care about anothers.”

“Such a positive experience at Clinique from start to finish. Maya was extremely attentive, professional and made me feel completely comfortable throughout. She took the time to understand exactly what I was looking for, explained everything clearly and gave honest, helpful advice without ever being pushy. She even provided me with a service to help keep me hydrated for the duration of the flight, which was a really thoughtful touch. Her knowledge and friendly approach really stood out and made the whole visit enjoyable.”

“Excellent service and products with very good price (-30% from the decreased airport price).”

“went there to drop off a parcel, and the shop keeper was super nice and friendly, and also very communicative. Compared to other local shops with drop off points, this store is the best I've been to.”

“Good selection of everyday items and reasonably priced.”

“I had a great customer service here today. I was dressed like a slob changing between flights, rushed in just to check after a large burgundy tote bag for my wife (that is sold out in UAE online and NYC), and Raj and his colleague answered my questions, complimented me on my vintage Cartier watch, served me promptly and made a few friendly jokes. Thanks guys I hope you have a great day!”

“Currently in a temporary space as they remodel. Nice selection. Very friendly, helpful service. Karolina was great to work with.”

“It is interesting how people cares more About the customer service than the itens. the customer service is good , but don’t spect to somebody open the door for you, because nobody will, that’s the real world , and we are lucky to have arms , so help yourself.”

“Great service excellent stock I will go again there again”

“Helpful staff and good variety of clothes”

“Kinda surprised by the other reviews regarding staff. We were helped by Joycy, and she was super helpful and very pleasant. Also, we ended up losing our receipt to get reimbursement for lost bags. I was able to call and spoke with Sharada, and she took the time to immediately look up our receipt and email me a copy not even 5 minutes later. She really saved our button on that one. Thanks, Sharada! Inventory was a bit limited, and prices were a bit high. But, that is to be expected at an airport location. Overall, I was happy with the experience.”

“Heathrow tyres are your perfect mobile tyre fitting service in Heathrow. Fast, cheap and reliable!”