Customer service quality in Croydon

“Craig and his team do an excellent job and, if you give them enough notice, they can also pick your car up, fix it and get it back to you. What more can you ask? They're fast, accurate, honest and charge about 1/3 of what a main dealer will will. They came highly recommended from a friend and I've been using them ever since.”

“Great experience. Sorted me out within 24hrs, very nice and excellent customer service. They came up on google and I went with them without a second guess, and all I can say are they are very reliable. Love my new plates and plate holder”

“I contacted Heat In London for a last-minute job, and Louis couldn’t have been more accommodating. The team was professional, friendly, and their craftsmanship was top-notch. Everything was handled smoothly and on time. Great service, competitive pricing, and a pleasure to deal with. Highly recommend—thank you so much!”

“We have used Capital Cleaning for a number of years, we have always found them very professional and very reasonably priced. We have used Capital Cleaning in a commercial capacity, jet washing and removing rubbish from number of our sites around South East London. They have always exceeded expectations and are always on time.”

“Very cheap honest and fast, highly recommend for the South Croydon area. Picked my car up and dropped it off and would not confirm cost price until they had inspected car, other quotes I received were just going to replace everything for £70-100 more. I will be using in future.”

“Prior to their closure, I took my cars to a trusted garage. Since that point, I had been on the hunt for another trusted garage (which I believe can be difficult at times). But thankfully I came across DRA. From making an initial enquire via email (promptly answered), receiving a quote for the work needed, receiving an update on when the work was complete to making payment and collecting my cars (2 cars have been taken here so far at different points), I would find it a struggle to go somewhere else. As of recently, they were very very understanding regarding a payment issue, which can be stressful for both sides the customer and garage, but they were understanding and not aggressive in any manner. If you're looking for a garage that is honest, reasonably priced and professional, you've found it.”

“John has always taken good care of the car and the service is second to none, always happy to go the extra mile with honesty. Can’t see myself going anywhere else although i hope not to go there too often, right?”

“The only place that was able to sort my air intake issues! After going to 4 garages (one who tried fixing by replacing some sensors and then referring me to an auto electrician that said theres nothing wrong with my electrics, and then seeing someone else who diagnosed and dissappeard and another garage that eneded up calling me saying i need to go to mercedes) I took a friend's referral to trust this garage and they have fixed my car! So happy. Beyond words on how happy I am! I can feel the difference instantly. I had a few issues and they have resolved them all. My car, after months of going back and forth to other people is fixed in 3 days by these guys!! These mechanics are highly knowledgeable, they also had reasonable approach and didn't just start charging you to fix things without them actually being the fault. Took about 3 days including waiting for parts. Also huge thanks to the receptionist Bala, he's been really helpful, responsive and reassuring.”

“I've been a loyal customer for almost 4 years now and this is hands down the best barber shop I've been to. I've never had a bad haircut or beard trim here and, even if I moved away from the area, I would make the effort to come here everytime I need a trim.”

“Working with Natuzzi for long time, and had Great and professional service of Waquar to supply everything followed our design.”

“I came to see Poppy Simkins for a very advanced fungal infection on my big toe. I was feeling embarrassed and extremely uncomfortable about it, but from the moment I walked in, she made me feel at ease. Poppy was kind, non-judgmental, and spoke to me with real compassion. I haven’t even started the treatment yet, but I already feel confident that I’m in the right hands. I was really anxious before the appointment, but she completely reassured me. I can’t recommend her enough — a truly professional and understanding podiatrist. I will come back when I will have done these traitmentb”

“Thanks to Rafal Lisowski at Hirsch Estates, I have found a wonderful flat, my dream flat really, after looking for many months and meeting a lot of different estate agents. Rafal and Hirsch Estates really stood out with being friendly, supportive, professional and helping me in securing this flat which I really love. They also manage the rental and so far, they are very quick to respond, front footed, friendly and a pleasure to work with! From the first contact I had a very good impression of Rafal and Hirsch Estates, and being able to trust them and feeling I can communicate well with them was a huge factor in my deciding to sign the contract. Great work!”

“A very delicate model car was beautifully packed with great care and attention to detail. Fantastic service. Very responsive team and great comms throughout. Couldn't recommend more highly. Thank you.”

“Hired this company to do a couple of jobs to replace some guttering and to do some roof repairs on my home in Croydon. They arrived promptly on both occasions, were friendly and did the jobs with no fuss. Very happy with both jobs and would use them again.”

“Bought my second car from Vip and the service has been amazing as usual. Highly recimmend”

“I recently had my car repaired at P D Motors and can honestly say it was a great experience. Paul is very knowledgeable about what he does, and carried out all works perfectly. My car feels amazing, and is back to being a pleasure to drive. Thanks again for everything.”

“Very professional, mihai knows faults precisely and expert mechanic.”

“I am very satisfied with the service I received — they are excellent, and I highly recommend everyone to shop there. I made a deposit for an item, and my receipt was kept safely for two years. When I returned and completed the payment, I received my item without any issues. What an organized and honest shop, with outstanding customer service!”

“Had Emvee do my piercings, she did a great job creating a relaxing and friendly atmosphere making the process very neat and quick. You will find that the rest of the staff are just as friendly and happy to help out with any questions or advice! Would come again to do another piercing :)”

“Top bunch of lads Very helpful and knowledgeable Great service”

“Quality workmanship, polite staff went out of there way to help, I would definitely recommend this garage. Still using them in September 2025 my Mercedes waiting to be taken in for repair.”

“Fantastic service once again, I’ve been a customer for several years and wouldn’t use anyone else to look after my car. I always get great and honest service from the team. Thanks to Andrew and Harry.”

“Really happy customer. Charlie was brilliant, discussing what I wanted; I'm lazy and just wash and go. She explained what the cut would look like in view of my hair type and what I would need to do to maintain it e.g. how to control fly away hair and how to style it with a brush and hairdryer. I booked an hour before by phone, so was nervous as I've never been here before but she put me at ease, as did the others on reception. A fabulous place, I will definitely be returning. Thanks Charlie, you did what I asked and more. Also thanks for the Xmas special hot chocolate! A very pleasant experience overall.”

“First-time customer of buildbase Croydon and I got a brilliant service from the team from the time of order to delivery, and they went above and beyond to get me the best price, which beat anyone else.”

“Extremely helpful always happy to go the extra mile”

“Very friendly staff with excellent meat! Great cakes and pastries.”

“Thanks to the collaboration of Mix we have been able to find a property that we wanted so much. Given the current very complicated situation, this professional has helped us throughout this process. We are really very grateful, the agencies need more people who are as helpful, honest and kind as Mix is. Now we can enjoy and spend incredible moments with our family.”

“We came here for my friends 40th! We were placed in one of the cosy booths upstairs. Such a lovely quirky restaurant. The waiters were very friendly and served us straight away. Good was delicious especially the steak! Cooked to perfection! Prices really reasonable. We all had a great time and the live singer was a great touch too.”

“For the past three years impeccable service with regard to my Volvo. I have found Lisa Moody and her colleagues to be exceptionally efficient, reliable and friendly. Highly recommended!”

“Great shop, two guys working are always so helpful and happy to help (sorry I don’t actually know their names)”