Customer service quality in Sutton

“Bring my car for mot very reliable and super competent mechanic with vast knowledge of different cars and very friendly (Perry) Everytime my friends need a good mechanic I send them to pinewood garage.”

“Recently we used Rowlen Boiler Services to service our boiler and couldn't be happier with the experience. Nice people to deal with, knowledgeable friendly engineer who arrived on time and was happy to explain what he was doing and the state of the boiler - all at a reasonable price. We will continue to use their service in future and have already recommended them to a friend.”

“I had the absolute pleasure of having Ssempa deep clean the bedroom carpet and clean oven with extractor hood. Not only was he polite but he did such a thorough job. Prices are also reasonable - I'm so glad I decided to go with Dara's Cleaning Services instead of another company. Thank you.”

“I e-mailed michael about a piece of jewellery in his shop. Said I was comming to london for the day and would like to view the piece. It was in the sale but the sale had ended that day but if i liked it he would Honour the sale price. I didn't get to meet him as he was out that day but i tried the jewellery piece on and didnt take it off again as it was perfect for me. I bought it and was so elated for the rest of the Day. Staff were so friendly and very helpful. I will return again when looking for another piece of jewellery. Hard to find such honourable people like michael in this day and age Gale”

“This afternoon I was recommended to call Sutton Appliances to replace my broken washing machine (that couldn't be fixed). I called them at 2pm. The lady I spoke with on the phone was so helpful. I ordered the machine, Cliff kindly came 2 hours later and delivered and fitted the new machine and has taken the old one away. Cliff was friendly, polite and thorough. It is very rare nowadays to find people who work to such high standards and deliver amazing customer care - at Sutton Appliances you definitely get this. I am so grateful for their whole service . Thank you so much - I already have a wash on! Don't hesitate to use this wonderful local shop.”

“Excellent service, arrived on time gave a clear explanation of what the issue was and what we needed to do to prevent it from happening again. Great value.. will 100% use again”

“I’ve been coming here for years and have always had fast, reliable and friendly servicing! These reasons along with the excellent prices is why this is my first choice garage!”

“I came to Sutton barbers to get my undercut done due to another shop messing it up. He was patient with me and done an amazing job even with a challenge. Thank you I’ll be back”

“An excellent place to eat your traditional English breakfast. Staff are very nice and excellent service all around.”

“Experienced staff, friendly and responsive. Keeping you updated all the time. And quite punctual to do the job. Highly recommend. And a special thanks to Simon.”

“We have been using Ray Moss for many years and the service they provide is superb. Mike Paul and Daniel are lovely people and provide an excellent customer service. We would recommend them to anyone.”

“Very impressed with this shop. Looks tiny from the outside but in fact is very spacious with a very good selection of goods. We especially enjoyed the sausages and burgers which are all made on-site. Very friendly service too and reasonably priced for the quality on offer.”

“Great staff. Always helpful and friendly. They are all knowledgeable of their stock and give great advice”

“Chris, Coran and team at the Sutton branch great service from start to finish. Nothing was too much trouble. Coran was so helpful, friendly, understanding what we wanted for our new kitchen extension. Very pleased with the quality of the kitchen. Highly recommend. Thank you guys.”

“I had a hydrafacial done today, and the whole experience was extremely pleasurable from start to finish. Even from the moment I booked and inquired about the service, the staff were friendly, knowledgeable, and created a warm, welcoming atmosphere. Frida delivered exceptional service, she was incredibly thorough yet gentle at the same time. Overall, it was one of the best facial experiences I’ve had so far. My skin feels refreshed and fully nourished, and I will definitely be coming back for more.”

“Had a nice iced coffee. I was offered some options and chose vanilla—really refreshing! Great customer service, too. Highly recommend."”

“Had a few experiences with this garage, I must say everyone is so kind, polite and helpful. The service they provide is like nothing I've had before and I will be going here for future times. Very honest mechanics and great for advice. Thank you”

“Almost perfect experience in this barbers today for a beard trim. The barber took the time to listen to what I asked for, and fed back to me what he interpreted. This may seem like a small thing, but it's super important to me. So many barbers I go to do not listen to me fully when I give them instructions. The quality of work was perfect. Very highly skilled barber, and also very careful. No scratching with the razor as some barbers do. Value was brilliant. £8 for a beard trim. Very good value in my experience, especially for a skilled barber. I have no negative comments. The only suggestion I would make is that I wasn't offered the hot towel service and face wash etc. I didn't mind, because I was in a rush, but, it would have been nice to be offered. It is only a little more expensive, but probably well worth the money. Keep up the good work, and keep listening to your customers.”

“Best fish and chips in the whole of Dartford ! Very big portion of cod and is good value”

“We have just finished our kitchen. From start to finish the service we have had has been exceptional. Lucy and Ryan have both been excellent, professional and friendly. I would highly recommend using this branch.”

“Hard to find a garage you can trust. Was recommended by a friend and wasn’t disappointed. I now take van and car here for both service and repairs. Russel is very accommodating, and replies to all my message inquiries.”

“Good place and good working environment Please use them for any vechile issue and MOT”

“Gabby at Pandora Sutton was absolutely amazing! Her professionalism and patience in helping me get the perfect personalized charm were unmatched. She took the time to walk me through all the options, ensuring everything was exactly how I wanted it. Her warm and approachable manner made the entire experience so enjoyable. Gabby is truly an asset to the store, and I wouldn’t hesitate to recommend her to anyone looking for outstanding service. Thank you, Gabby, for going above and beyond!”

“Suttons & Robertsons is a well established pawn brokers and jewellers there have nice watches and jewellery sold at a reasonable price, the staff are friendly and nice, i will back at Suttons & Robertsons to buy a watch.”

“This food shop boasts a wide variety of delicious dishes in a clean setting. The friendly staff are knowledgeable, explaining ingredients and spice levels to help you choose. We loved the tasty thali and their flavorful biryani. Overall, it's a fantastic place with great food and excellent service. Highly recommended!”

“I came into Halfords about 20 minutes before closing time looking for a headlight bulb. A team member kindly asked if I needed any assistance, and John came over twice to check in and help me find exactly what I needed. He was very helpful and professional. Once I’d picked out the bulb, John asked if I’d like it fitted, and he quickly arranged for another gentleman to do it. As soon as I stepped outside, the gentleman kindly asked if it was about the headlight and fitted it in no time! I was out in less than 10 minutes. Really impressed with the level of service, especially so close to closing time. Thank you to John and the team for going above and beyond!”

“Delighted with the service from Rob at Kwik -Fit Sutton when I left my car to have a tyre replaced. I forgot to give him the code to switch off the air suspension when I left the car so he couldn't put it on the ramp but he didn't complain when I returned and completed the tyre change quickly, put everything away tidily and even checked all the tyre pressures. Thank you”

“I have been going to Whoop in Sutton for over two years and the service is impeccable. My hair stylist Rudina is a treasure. I have always been happy with her cut n Colour. Wld highly recommend her.”

“Absolutely wonderful customer service in Sutton branch , thank you Marc you were a great help and very patients . Gilda”

“Food was lovely. Always friendly staff, especially Pedro. Nice place to come with the family and friends. Highly recommended:)”