Patient centered care in Sutton

“Sweetest most caring staff. And the volunteers are amazing people. Plus of course amazing treatment quality goes without saying.”

“Blood test centre close parking spaces free for staff paid parking for visitors also right next to royal marsden Sutton hospital”

“Nathan is the best at what he does - super friendly, knows his stuff and also knows what treatments are best for whatever skin issues I’m struggling with. Would definitely recommend!”

“Amanda is amazing! Was nervous about an intimate procedure and Amanda’s professionalism, compassion and humour was exactly what I needed to feel at ease. Really happy with results. Thank you!!”

“My Son has recently had his NUSS Bar removed to complete his 3 year Pectus journey. We could not be happier with the amazing results. A huge thank you to the professional, yet approachable Mr Hunt and the fantastic medical team at the Pectus Clinic within Spire St Anthonys. A special mention for Mr Hunt's Medical Secretary, Tracy Varney, who efficiently coordinated and arranged each appointment. This was especially important to us, as we had to travel some 250miles from home. We could not recommend Mr Hunt and his Pectus Clinic enough! Once again, Thank You All!”

“⭐️⭐️⭐️⭐️⭐️ Dr. Robert is an outstanding dentist. I had a dental implant fitted by him five years ago, and it’s been perfect ever since. He’s not only highly skilled and professional, but also incredibly friendly and easy to talk to — which makes all the difference when you’re in the chair. You can tell he truly cares about his work. He’s not just a dentist, he’s a craftsman. The attention to detail and precision he puts into his work is exceptional. I wouldn’t trust my dental care with anyone else. Highly recommend Dr. Robert to anyone looking for top-quality dental treatment.”

“After some bad advice and treatment by another dentist I was in need of a solution for missing bottom teeth and a general overhaul. From the first consultation and every interaction after the team were understanding and courteous. I opted for a partial denture, which has been great! The follow up appointments to get the correct fit were no problem for Dr N Velan. With the other work completed and a few visits to the hygenist I can now smile with confidence again! I cannot describe what this means to me. Thank you all so much!”

“Dr Fouzia always goes above and beyond to help me get the best results. I am getting Pico laser to treat pigmentation and my results have been fantastic. Can't recommend it enough honestly. Next treatment im trying is Plasma iQ for my eye area.”

“Today I took my little 6 year old Autistic son to the dentist for the diet time. The staff both at reception and the dental staff themselves were as always kind courteous and understanding. Leaving my boy with a very happy memory of his first trip to the dentist.”

“Yesterday my son who is 5, who has autism and is non-verbal had a dental operation which went very well however, it was the care that was so amazing by the nurses, receptionist and the doctors. I couldn’t thank them enough, his mum was very nervous reassured her and made her feel comfortable, l the nurses understood that my son had sensory issues and made him feel comfortable, happy and didn’t try to put him through too much. showing him visuals of what they were doing before actually doing it ie putting cream on him and bandages. The doctors were great, Anaesthesiologist was great at explaining and open to questions. The doctor checking him before we were discharged was also fantastic and informative as well as you could sense again she cared and was a mother herself. They cared about his wellbeing and they did it with a smile.”

“My name is Emmanuel and I recently visited St Antony hospital and had an excellent experience. The staff were incredibly professional, friendly, and attentive from start to finish. They made sure I felt comfortable and well cared for throughout my visit. The doctors (Dr S Sains) and nurses took the time to explain everything clearly and showed genuine care and compassion. The hospital itself was very clean, well-organized, and had a calm, welcoming atmosphere. Overall, I was very impressed with the high standard of care and would highly recommend this hospital to anyone looking for quality medical treatment and great service.”

“We took our 3 year old for his flu vaccination today, and the doctor was outstanding. He put our little boy at ease straight away, and was so kind to him. Thank you so much!”

“I think this is the best GP practice around, the reception staff are always so helpful and supportive. You hear so many stories about receptionist at GP's being difficult but I have only ever experienced professionalism and kindness from them. You can book appointments ahead of time so none of the calling first thing in the morning to wait in a queue to be told no more appointments. I have also been fitted in as emergency on a few occasions.”

“Like most Slipping Rib Syndrome patients the relief of a final diagnosis is rather overwhelming. I can't thank Mr Hunt for his expertise and clear communication as we investigated my symptoms. Once diagnosed, Mr Hunt went through in detail the causes of Slipping Rib Syndrome and my own symptoms. I now have a good understanding of the condition and my own diagnosis. I am delighted to say the surgery has been a total success. I can't thank him and his team enough, it's really been a quality of life changing event. A special thank you to the Rib Injury Clinic administrator, Tracey Varney. Tracey was very responsive to my emails and helping setup meetings with Mr Hunt and arranging my surgery at St Anthony's hospital.”

“Prof Ma was a professional and competent Chinese herbalist and acupuncturist. Retired in 2021 and sadly passed away in 2024. RIP”

“I always come here for a blood test as it's fast, smooth and waiting times are rarely long. Thanks for your quick and efficient service.”

“It would be even a greater place after the plans for expansion is implemented.”

“My 9.40am appointment was obtained at the 8.30 slot for booking an appointment. Though in queue it took only 5 mins to get my appointment. I was seen just after 9.40am by Dr Pardhanani who is organising a hospital appointment in the next 2 weeks hopefully. Really pleased with the care offered also noting the friendliness of the receptionist.”

“I’ve had my son here, and the birthing experience was excellent. The support for breastfeeding and mental health was fantastic - the staff were caring and attentive every step of the way. I’ve also had abscess drained here twice over the years, and each time the care and skill of the team were outstanding. I truly appreciate how professional and compassionate everyone is. In my opinion, this is a great hospital that genuinely looks after its patients!”

“Have always found Doctors, Nurses, and Receptionists being very helpful and professional in their ways of my needs. Since Covid-19 my month medications have become worse due to no more Repeat Prescriptions ticked for collection. Computers now decide. Receptionists are the only way I can obtain what's not been obtained, causing more work for them. Receptionist are much respected and am grateful for their assistance.”

“Well, what an experience. There is a very long wait and process to be seen, assessed and treated. I spent nearly 8 hours there. The queue started when I was trying to park in the visitor's car park. It takes a couple of hours before a nurse sees you and takes your blood pressure, pulse and temperature. Then another couple of hours later, a nurse takes some blood samples. Then it's another 2 hours before the results return. You are then seen by a doctor who discusses your situation and possible treatments or further investigations. There are a lot of patients there, all with their own problems and issues, all in need of urgent treatment. So, in the end, the wait is worth it as you get seen and your treatment can begin. I was given antibiotics and asked to return for a scan. The staff, nurses and doctors are very helpful and friendly. Next time, I will park nearby and walk as had to pay £20 for the car park.”

“A great surgery. They always do their best to fit you in and the receptionists are always lovely. I recently saw Dr Moore. He was amazing, I didn’t feel rushed, I felt listened to and felt like he genuinely cares about his job. We need more doctors like him! Also all the female doctors I have seen are great and Dr Croucher.”

“It is like in any GP SURGERY, you hve to find a dr that understands you and that is willing to give you the time of day to talk about yr problem(s). Then you ask for the doctor whom you trust and who will do the best for you. The rest is easy, but it takes time and you hve to insist to see the dr that knows you best. Personalities don’t always see eye to eye. So that is why I gave a 5 star rating. The patient has to work until they find the right dr. And the NHS RULE OF LAW is that you can see any dr of yr choice. Reception cannot force a patient to see a particular dr. Just insist on who you want to see, and you do not hve to explain why you don’t want to see the dr you were allocated to. Sometimes personalities just do not click.”