Children shoe store in Norwich

“I went last last Friday 31st May, to try the Sketchers " slip ons' ,,,it was very busy several people trying on shoes ,but within a minute of being there I was acknowledged and told they would be with ASAP, The lady who helped me couldn't have done more after trying some shoes on,and trying to get my size,, (it seems this brand is flying out of the window! ) ., the ones I wanted had to be ordered, so they took the time and patience ( amongst the ques of people) to do this for me ...nothing was too much trouble, On Monday 3rd June my shoes arrived at my home ,they fit lovely, in light of this I ordered some more in a different style ( sadly taverham did not have any of these ,so had to go to another site , But in light of the brilliant service I received and the extremely comfortable shoes ,,,this is definitely a place I would go back to , these two members of staff made the whole process a pleasure.....thank you.”

“Today was our first visit to start rite and what a lovely experience we had thanks to Teresa! We got our 1 year old two pairs of lovely shoes and will be visiting again soon.”

“Emily is so friendly and increadibly talented. So excited to have picked up my bespoke wedding shoes. Emily took our mad hatter/alice in wonderland theme and my brief thoughts on what I would have liked and created a wonderful pair of shoes with little hints of the theme. They were so much more wonderful and better than I expected. Can’t wait to show them off on my big day and to wear again afterwards! Would highly recommend if you are after something a little (or largely) different, as Emily tailors to your tastes.”

“What a great little shop. Super selection of boots and shoes, and first class customer service - no quibble exchange, new boots arrived swiftly. Thanks from a very happy customer!”

“I am dairy free but love cakes. They do the nicest Dairy free Scones and cakes (vegan). Lovely people. The sandwiches are great too.”

“Excellent professional service from the manager Nigel, really could not do enough to help. Fantastic selection of shoes and left with a few very comfy pairs. Nice to find such a lovely shoe shop.”

“had an excellent experience at the Nike store in Norwich. The shop itself is a really pleasant space – well laid out, easy to navigate, and offering a wide range of first-class products at very competitive prices. Every member of our family was able to find the perfect pair of trainers, which is no small achievement! What truly made the visit outstanding, however, was the service we received from Josh. He was exceptional – highly knowledgeable, attentive, and genuinely helpful. Nothing was too much trouble for him, and his warm, friendly manner made the whole shopping trip a real pleasure. Josh went above and beyond, offering great advice and ensuring we found exactly what we were looking for. His customer care was second to none and really made the experience memorable. A five-star visit all round – excellent store, fantastic products, and service from Josh that was simply outstanding.”

“The shoe size required was not available - but instead of the usual response of a shrug of the shoulders and on to the next customer - what a refreshing change. With a brilliant smile and and happy manner declared "Not a problem let me see if I can get it in for you". Result shoes ordered and paid mfor. Text message received on the promised day to say they had arrived - and in plenty of time to allow us time to get into town to collect that same day. Great service which some more prestidgous stores should try to copy. WELL DONE!!”

“Both the staff in this shop deserve a mention as they were so very helpful this morning. We are up here on holiday and you couldn't have been nicer. Thank you, you are stars. ❤️”

“5 stars: Excellent 23 minutes ago TOP QUALITY CUSTOMER SERVICE. TOP QUALITY CUSTOMER SERVICE. Sunday November 3rd 2019 Good afternoon. Today I was shopping with my wife in Norwich city centre, (we are both now retired and having a few days away in Norfolk) and we both browsed the windows of your new look Shoe Zone store on Saint Stephen's Street. I was very impressed, my wife even more so as we have had a lot of terrible experiences and poor service at various outlets of your company previously and down the years and haven't shopped with you for over 2 years. The displays looked so inviting and my wife quickly fell for a pair of Heavenly Feet brand boots at £59.99. So in we went. The shop was quite busy, but we were both greeted by a friendly guy who couldn't have balanced his load more efficiently and professionally akind with his colleague. His attitude and service were exceptional, there were only two of them running the shop and it was obviously far too demanding for such a feeble number -Will you greedy, clueless Head Offices ever learn here!-Anyway, I was very impressed and asked his name. Thanks to Neill and his colleague, Luke, the company got 2 good sales from my wife totalling £80.00 plus and we will definitely be back. Well done lads, far more important than anything, you're a credit to yourselves and deserve, in our opinion, much better Gerald Cosworthy Melton Mowbray”

“Excellent customer service. Friendly helpful staff. Lovely atmosphere, lots of choice many sizes, staff working hard and cheerful. Got what I wanted and was very happy when I left.”

“An amazing little shop, the staff are friendly and great with our autistic son. He used to hate getting new shoes but now he loves it!”

“Great shop. Staff were friendly and helpful, and gave us plenty of tips regarding what size would be best, based on how the shoes break in. Very happy!”

“One of the most stylish shops in the country with definitely the best customer service. The fashion advisors are a credit to the Philip Browne brand. Knowledgable, professional & polite. One of the reasons I return again and again.”

“Amazing shop. Bought a football on a budget of £15 And sold us a £18 one for £15. Lovely staff, nice place, Increadibly underrated. 5 stars from me :)”

“Always a pleasure to visit such a friendly and vibrant shop, staff are extremely helpful and knowledgeable I sometimes only window shop for my hubby but always end up purchasing an item or two from there huge variety of mod and retro wear. Will be back again no doubt, see you soon.”

“I bought some Aylesham boots for riding. Best boots I’ve ever had. I hesitated because they are expensive but they Fit perfectly, hardly any wearing in, no blisters. Warm and comfortable and look great. I always have trouble finding long boots to fit but these are perfect. Wouldn’t hesitate to recommend. Hope they don’t discontinue them for when I need to order another pair.”

“I visited Butterfly in a rush and struggling to find a jumper I liked. The 2 ladies working were really lovely and the shop had some nice stock. I'll definitely be back and have been recommending!”

“I read a review and decided to visit . Great prices and worth the visit from Caister”

“Friendly and very knowledgeable staff who gave my 17 month old a great service and calmed me (a mildly neurotic mother!!) after another shoe shop filled me with fear about his gait. He now has a great fitting pair of sandals for summer that support him nicely and provide the toe protection he needs and Klodhoppers most certainly have a new loyal customer. Will recommend to anyone!!”

“I saw the shop on the News before Christmas 2018 so I took my old dresses to donate. I did not realise that you receive vouchers in return to spend there! Friendly staff , guilty free shopping , fantastic!”

“Always a fabulous and easy experience shopping at Lollipop with Karen. I have been going here for my children's shoes for over a decade.”

“Found some really interesting and unique clothes here and a gorgeous tote bag! Will definitely be stopping by next time I'm in the area!”