Diagnostics in Reading

“I recently had the privilege of receiving care from Dr. Jagoda Jaworska, and I cannot speak highly enough of her exceptional skills and compassionate approach. As a gynecologist, she goes above and beyond to ensure her patients receive the best possible care. From the moment I stepped into her clinic, I felt reassured and confident in her expertise. Dr. Jaworska possesses a remarkable ability to create a warm and welcoming environment. Her friendly demeanor and genuine interest in her patients' well-being immediately put me at ease. She took the time to listen attentively to my concerns and provided clear explanations about the various treatment options available to me. Her ability to communicate complex medical information in an understandable manner is truly commendable. One aspect that sets Dr. Jaworska apart is her deep knowledge and expertise in the field of gynecology. Her qualifications and experience are evident in the way she approaches each case. She stayed up-to-date with the latest advancements and techniques, ensuring that I received the most effective and evidence-based care possible. I felt confident that I was in the hands of a highly skilled professional. Throughout my treatment, Dr. Jaworska displayed an unwavering commitment to my well-being. She demonstrated a genuine concern for my comfort and went above and beyond to address any fears or anxieties I had. Her gentle and compassionate approach made a significant difference in my overall experience, instilling trust and confidence in her abilities. Dr. Jaworska's professionalism and attention to detail were evident in every aspect of my care. She maintained a meticulously organized practice, with efficient scheduling and minimal waiting times. Her staff members were friendly, attentive, and always ready to assist. I also appreciate Dr. Jaworska's emphasis on holistic care. She took the time to consider not just my physical health but also my emotional and mental well-being. This comprehensive approach made me feel like a valued individual rather than just another patient. In conclusion, I wholeheartedly recommend Dr. Jagoda Jaworska as an outstanding gynecologist. Her expertise, exceptional care, and compassionate nature make her an invaluable asset to the medical community. If you are seeking a knowledgeable and dedicated gynecologist who will prioritize your health and well-being, Dr. Jaworska is the ideal choice.”

“Not surprisingly everyone had a good experience here, my visit today’s in the minor injury clinic for a simple broken toe was no different. There is just exceptional service and kindness offered by everyone here, it’s a very calm and organised facility. Thank you to everyone you do a wonderful service and you are so highly valued.”

“I had a needle stick accident and despite explaining to 111 that I had completed the appropriate first aid and the needles were mine, the lady asked me to go to A&E in the next hour. She insisted. To say I was alarmed is an understatement. Note this is 2am. So I get to the hospital (my first time at an A&E) and I pleasantly surprised. The entrance is well lit and with clear signage and checking in at reception was speedy (they were courteous and efficient and had all my details from 111), they also took the time to update my details. The triage was also quick, efficient and the nurse was courteous. The waiting area was clean and clear and comfortable. When I finally saw the doctor, he said I came in for nothing. The risk was zero, I had taken the right steps and there was no additional help/support he could provide. To say I was upset is an understatement. Not at the doctor, but the 111 team who sent me there. Additionally, the reason I had no complaints and chalked it up to one of life’s detours, was I arrived at the hospital around 4:30am and was out by 5:30am. In A&E! I’ve had longer waits at my GP! I know this is anomaly for emergency departments but the team is efficient so it helps a lot. Now we just need 111 to stop wasting resources by sending people without urgent conditions to A&E!”

“I had a needle stick accident and despite explaining to 111 that I had completed the appropriate first aid and the needles were mine, the lady asked me to go to A&E in the next hour. She insisted. To say I was alarmed is an understatement. Note this is 2am. So I get to the hospital (my first time at an A&E) and I pleasantly surprised. The entrance is well lit and with clear signage and checking in at reception was speedy (they were courteous and efficient and had all my details from 111), they also took the time to update my details. The triage was also quick, efficient and the nurse was courteous. The waiting area was clean and clear and comfortable. When I finally saw the doctor, he said I came in for nothing. The risk was zero, I had taken the right steps and there was no additional help/support he could provide. To say I was upset is an understatement. Not at the doctor, but the 111 team who sent me there. Additionally, the reason I had no complaints and chalked it up to one of life’s detours, was I arrived at the hospital around 4:30am and was out by 5:30am. In A&E! I’ve had longer waits at my GP! I know this is anomaly for emergency departments but the team is efficient so it helps a lot. Now we just need 111 to stop wasting resources by sending people without urgent conditions to A&E!”

“An excellent Hospital for rest, recovery and recouperation. I came here after burn out due to over working as a Mental Health Support Worker and as a precationary measure as I have been diagnosed with Bipolar. Every single member of staff have been very kind, considerate and empathetic during my stay. I was treated with care and dignity and actually made to feel like a person rather than a number. My mental health has really improved here because of the honesty and transparency of the staff. My allocated Lead Nurses, Managers and Doctors have been lovely and tried their best to facilitate my every request. I felt safe and secure and slept really well each night. The HCA's have been wonderful, many from Africa and there is nothing like African hospitality and it's nice when people do things because they want to, rather than when they have to. The warmth and genuine care I received has been second to none. I honestly am aware that each staff member, with their unique personality, has been so positive and humble. I feel truly blessed to have received the care and support I have at Thornford Hospital, Crookham Ward. Careplans were formulated to speed up recovery and without this specialist support I may have got very ill and gone into a deep depression. They say that people make the place and I feel very lucky to have received the excellent treatment that I have and met such amazing people. I will forever be greatful and will definitely return in the future to show my gratitude. God Bless you all. Keep doing what you are doing because you are brilliant at it and I wish you all the best for the future. Many thanks and warm regards Shak.”

“We as a family have been going to Castle Hill for many years. The whole team has been very professional and always welcoming. Couple of times due to after school traffic we have been stuck in a rush and have been late for an appointment. Even if they are busy, They have always seen us without any issues and understood. Usually we see Dr Rajan or Shavani but today my young son saw Georgina who made him feel so easy. It's a really clean practice and wouldn't go anywhere else. I have also used their other practices for private work and never had any issues. Highly recommend them to anyone.”

“Spent a long day at the emergency department, but was well worth it. They made sure to arrange comprehensive tests and every staff member I interacted with were absolutely lovely and very good at their jobs. They were busy and understaffed but still smiling and interacting with compassion and professionalism. Please know that anyone who goes patience goes a long way and they do their jobs as efficiently as possible with the current restrictions on staff. Give them a smile and a kind word and the experience is much more positive. Thank you for looking after me so well.”

“I experienced a good patient journey, met lovely staff who introduced themselves before doing anything and the service was efficient. I will be coming back for the next phase of my treatment. If I could, I would rate 4.5 stars because I felt could have been kept up to date on what was the next step a little better / more frequently, but generally great. The private room I had was great and food was good too. Nice to have this facility in our local area.”

“We visited Frimley Park Hospital’s Child A&E on Saturday night for our son’s tummy bug, and we couldn’t be more grateful. From the moment we arrived, the reception staff were warm and efficient, making us feel at ease. The nurses and doctor were incredibly kind, smiling, and supportive, taking the time to explain everything and comfort our son. Their care was exceptional, and we felt so well looked after. Thank you to the amazing team for turning a stressful night into a positive experience! Highly recommend Frimley Park A&E”

“Amazing care , really clean , food amazing Activities to help . I got the right type of help from brilliant Gym Manager. Thank you for you care 100%”

“Yet again my surgery staff have been brilliant at helping me with an issue. My father needed an emergency prescription, having forgotten his important medication on a trip. The doctor, Louise from reception and a number of other staff whose names I didn't find out, dealt with this swiftly, professionally and with understanding. Thank you so much, your work is greatly appreciated!”

“I was referred to the Accident and Emergency department at the Royal Berkshire Hospital by my GP after I visited him, complaining about chest pain I had been experiencing for a few days and after completing an ECG. Upon arriving at the hospital on Monday evening at 7 pm, there was a 5-hour waiting time, so I chose to return the next morning. I arrived at the hospital's A&E department at 5:45 yesterday morning and spent the next 7 hours in the hands and care of all the staff. After undergoing 2 additional ECGs, 3 blood tests, a meeting with a cardiologist, and receiving confirmation from the doctor that my heart is not at risk and is perfectly fine, I returned home safely. The department was incredibly busy, and I am grateful I arrived early. This was my second visit to the A&E department at this hospital in the last 6 months, and once again, I felt safe, well looked after, and cared for. All the staff I interacted with were professional, kind, and helpful. I would like to extend a special thank you to Paul at the reception, who warmly welcomed me to the department and handled my registration. I appreciate Claudina, the tea/coffee lady, who provided tea and biscuits during the morning in the waiting area. My thanks also go to Lee-Anne, the nurse who took my second blood test, and to Dr. Firdaous, who assisted me, provided feedback, and guided me throughout my time at the hospital. A special mention to James, the cardiologist who reviewed my ECGs, performed a heart scan, and consulted with me. I would also like to express gratitude to Nicol, who supported me in the OPS waiting room, took my third blood test, and assisted with lunch during the final stages of my time in the waiting room. Nicol's enthusiasm throughout my experience was truly appreciated. My sincere thanks to the entire team, from the booking staff, nurses (including the nurse who took my first blood test), doctors, specialists, cleaning staff, maintenance team, kitchen staff, to the board members. Thank you for assisting me yesterday with my chest pain and taking such good care of me. I had a wonderful experience at the hospital, thanks to your professionalism, service, and kindness. I hold the Royal Berkshire Hospital in high regard, and if I could, I would personally come to say hello to everyone. However, since it's not possible, know that you will all live on in my heart and memory as the best people and the best hospital in the world. Thank you once again.”

“I cannot express enough thanks to the best care that I have received recently from the Practice, Dr Milligan, Dr Dugmore and Sam, and receptionist staff. I struggled with covid and pneumonia and they took care of me and looked after me with so much care and understanding. Thank you so much for everything this last month. I still have a road of recovery ahead of me, but without your support I would have been lost. X”

“I had to go for a scan, Sydney, Hannah, Katherae, SuJan all helped and they were absolutely amazing! Couldn’t have asked for nicer! It was nice to be treated in such a friendly manner. Thank you so much”

“My daughter came in for her pre-school jabs today and the nurse was fantastic. She gave my daughter’s cuddly toy a jab first to put my daughter at ease and then gave my daughter her jabs without any tears. My little one was so proud of the two stickers she got. Thank you for making what can be a traumatic experience for all involved so easy.”

“I would just like to say recently I've had to speak with the receptionist on quite a few occasions and in the past I have had rude and not very helpful receptionist. But kim who works at the surgery has been very helpful with appointments and with giving helpful advice lovely to have a good happy receptionist who is good at her job.”

“Nurse healthcare assistants are fantastic. As are doctors and receptionists am aparent of a severley Autistic/non verbal man the staff are fantastic with him.”

“I had an emergency appointment this morning, the reception staff were very helpful and understanding. The two doctors I saw were amazing. I cannot thank them enough for seeing me today, they were very thorough in the investigation and I am grateful for their time and sympathetic help. I couldn't ask for a better service, especially as everyone was so busy. So I thank you again for such an amazing caring service. Rachelle Bennett”