Building materials store in Stoke-on-trent

“Great little DIY shop bought a no of items today and cheaper than bnq and wicksies and had keys cut a lot cheaper than anywhere else would definitely recommend people to use it”

“Previous owners of our property purchased a heat pump system from this company in 2008. And they are still happy to supply us with part's and help 15 years later. Great service.”

“Very fast, good quality and on point with price.”

“We have recently used Willetts to custom build bedroom wardrobes and a dressing table in our loft conversion. They were very reasonably priced in comparison to competitors and there craftsmanship is excellent. We are delighted with the look and quality of the products and it is exactly what we wanted. I would highly recommend!”

“We ordered 5 sacks of stones on Tuesday afternoon, they were delivered by 10am the following morning. The whole process from ordering to delivery was excellent. The staff were knowledgeable, helpful and a credit to the company.”

“City Plumbing have a huge range of quality products in their excellent Bathroom catalogue. This branch has a team headed by Peter Bamford, John Goodfellow his assistant, Mark Plant the Bathroom sales manager and Jazz his assistant. All these staff provided an excellent service, that included; competitive prices, sales support and a highly efficient delivery service. This branch supplied virtually the entire range of products for our new Bathroom and Heating system. The completed Bathroom looks fabulous. We highly recommend this branch of City Plumbing for the supply of all your Bathroom, Heating and Plumbing requirements. Many thanks to all the staff named above, you were great.”

“Absolutely the best customer service I have ever had from Zak at Stoke branch. Prices are great too. Thanks”

“I have used Newfield timber for many years and always received first class service and their products are second to none and Andy the owner and his staff are very helpful”

“Really helpful. Although they did not have the item I required they looked around local branches for me and found one at Newcastle.”

“Great service, sorted my wood requirements very quickly.”

“Friendly staff.. Convenient location.. Normally pretty well stocked...”

“Exceptional customer service from every single one here!! Can't fault them,knowledgable, helpful and friendly.I dread if i have to go elsewhere if not in stock here,always good value for money”

“Excellent service and keen helpful staff”

“Excellent service my brother needed some timber. Went in they cut the timber to size and helped load it into the van”

“Staff polite very helpful. Nice job.top regards STAFF'S APPLIANCES CENTER TUNSTALL. TAP VALVES.”

“Ordered two ton of soil, delivered today. The nicest driver I've met in a long time, very professional. The quality of the soil is absolutely incredible. Very smooth and falls through your fingers like you could bake a cake with it. I am sure my flowers will develop very nicely because of it. But outstanding quality, experience and highly recommend. The staff are ace. I will be back soon . Thank you”

“Great supplier. Friendly and helpful staff and reasonable prices. They serve casual DIYers.”

“Excellent service called for a replacement built in fridge Ben went out of his way to help us out would definitely recommend this branch”

“What a place Top class products at a fair price, I've seen good quality wallpaper at great price. Cheapest Dulux paint around If you're in the decorating mood save yourselves pound and visit this place you won't be dissapointed”

“Great services, had installed 2 gates and a front door. Quality wise, no doubt that B K Timber have delivered as described. Fully recommend the company and its professionalism.”

“I love this place, the staff are always so kind and helpful, and its so easy to find a bargain here. Im always look forward to the Aution days amd I come away with some great stuff for a low price.”

“Great product, better price than anyone else in the area. Friendly helpful staff”

“Customer service good and price is not bad either. Usually got what I want if not usually get it in next day.”

“Enjoyed going to get a few things for Christmas and household items. Clean covid safe and well stocked. Helpful staff and my first visit since Lockdown and was impressed and enjoyed browsing the store. Missed visiting but will definitely be coming in again soon.”

“I visited the store today 24/11/2025 I ordered online to pick up in store and when I picked up the item some parts were missing but the manager soon resolved the matter thanks to the manager 10 /10 score”

“Friendly knowledgeable staff all my questions were answered and explained”

“I’ve popped into this local Wilko’ several times within the last month as I’ve recently moved to the area and needed to furnish my new property. With a great variety of items, I’ve almost solely used this Wilko’ to buy everything I needed for my new place. I find their prices to be unbeatable (locally speaking), the store itself is kept nice, clean and organised. Lastly, the service is always outstanding; nothing is too much to ask for, in regards to the staff, who are plentiful and always willing to help answer any questions/queries. Special shout-out to CHRISTINE who has looked after me on a number of occasions; she’s a true superstar and an absolute credit to the company! I look forward to popping in again soon. Cheers!”

“Great place for your wood finish furniture. Wood supplied of different types cut to your requirements in variable lengths and deep thicknesses. Delivery service available”