Lodging business in Stoke-on-trent

“Excellent service from all staff. I felt listened to, and was treated with care and patience. Everything was explained clearly and staff were knowledgeable. Tremendously beneficial to my mobility and detailed exercises were given. Thank you so much!”

“Excellent club site, very peaceful, lovely setting. Good for walks and cycling. Brian & Jane are really nice and very helpful.”

“Nice rooms and great staff, couldn't be more helpful. After moving the mother-in-law into her new flat, she couldn't stay that night. So we checked her into a this Premier Inn. The 2 ladies on reception, Rosie and Hannah couldn't have been more helpful! They were great with my mother-in-law and set her mind at ease. What great customer service.”

“Fabulous rooms. Modern and clean. Food was good. Was on group booking, and was a little restricted to what we were told, but main course was tasty. Drinks as expected, but Lottie made some great suggestions and banging cocktails. Nice to see her have enthusiasm and hospitality skills to adapt to different customer needs. Well done”

“Ok so this place surpassed my expectations. I got married here 30 years ago and my city has suffered since. The hotel has changed hands a few times since and I wasn’t expecting much but it really was great. It’s a big hotel. The rooms are huge. It’s been very well redecorated throughout. 2 small complaints 1. Lift is a bit tatty. 2. Ground floor lobby is like the land that ti forgot. Otherwise it’s a yes from me”

“Another town another premier inn , this time the room ( prem + ) was massive well furnished comfortable and super clean , Leanne greeted to me and was a great example of how staff are the hotel and greeted me with a warm smile and explained everything i needed to know even went and got me some Hot Chocolate which you don’t actually get in the rooms ! Again loaned me an Apple Watch charger as I’d forgotten mine as I need it as I have an app to check blood sugar ! Perfect hotel and if Leanne is anything to go by the staff will all be wonderful too”

“Lovely staff and a nice welcome. Rooms really clean and tidy. Older style but so much more space than the new one we stayed in last night. Excellent”

“The hosts were amazing and our stay was really enjoyable, its a good location and the house was really nice. I would definitely recommend this house ⭐⭐⭐⭐⭐”

“Beautiful place. I clean it for Springshine Cleaners.”

“Pleasant overnight stay on way to Alton Towers from Scotland. Will use this stop-over again. Despite rating of 2*, the travel lodge was staffed with helpful, polite, friendly, courteous staff who were on hand for all our questions, including local weather reports! Met all the needs for an overnight stay. Entrance, hallway, reception and room were all clean and tidy.”

“Lovely, beautiful and peaceful to stay”

“Incredible service. I broke down and managed to get my car into the car park at this hotel. Dylan was working the night shift on reception and was so helpful. He was very helpful in getting me any help needed and when I eventually needed to book a room he got this sorted for me very quickly and even accommodated really well for my dog. Then when checking out in the morning, the lady on reception was also incredibly helpful, friendly and accommodating, especially for my dog once again. I just wanted to say thank you so much for being so kind and helpful when I was in a tight spot. The best experience I could have from the loveliest staff.”

“Great place to stay very clean and comfortable friendly staff and really competitively priced seriously recommend”

“Neat, clean, tidy. Really enjoyable stay”

“Fantastic Stay and brilliant Housekeeping of our Stayover. Everything replaced, cleaned and topped up for when we got back from Walks and Park. Ignore the negative reviews, it's based outdoors and it can't be perfect all the time. A lot of customers have no idea what Housekeeping is like and they do a good job for the short amount of free work hours they have. Perfect stay for off season if you need some quiet time. We stayed in 761 8th to the 10th September. All reception staff were friendly, especially the young man on Monday behind the tills. Thanks for a good welcome and experience. :)”

“Stayed here last weekend in a family room. 2 adults 2 children. Had booked another hotel up the road that turned out to be a nightmare. Arrived at the hotel, plenty of room to park, yes it is on street but lots of space. Door was closed when we arrived didn't find this a problem, lady who was working reception answered really quickly and welcomed us in. Check in was smooth and easy. The receptionist was amazing, made us feel at home. (Wish I knew her name but she has red hair) hotel felt really secure, door closed most of the time to stop just anyone walking in off the street. The stair way upto room was very clean, there is a patch of damage to the decor on the way up but really not a problem and probably to be expected in a building of such age. Landing corridor to room all really beautiful with some lots of character, (chandelier, balcony) room was really nice, so clean so big for a family of 4. No issue in room with any facilities or cleanliness. Staff happy to help and really couldn't be nicer. Location is brilliant too, nice restaurant across the road, local shops near by and water park and money forest just a few mins away. Overall had a really nice time staying here and would definitely stay again. Thank you”

“Lovey place, calm environment, warm rooms especially in winter time. Host had a very cheerful welcoming came for a get away for the night definitely come back highly recommend going in the daytime to explore the areas”

“Very friendly, clean and comfortable. Excellent breakfast.”