Pet hotel in Stoke-on-trent

“Amazing staff! My doggo adores it hear. They understand what doggos (and they're owners) need to feel comfortable away from home. Cannot recommend enough!”

“My dog Dottie absolutely loved her stay here. She is a Romanian rescue so has her quirks but from the moment I stepped into the kennels I knew she was going to be so well looked after. Clean, spacious, genuinely caring staff who want what’s best for your pup. I was able to go and settle her in her kennel as well which was really nice. The updates online were amazing and definitely provided peace of mind when I was away. I even got a WhatsApp video sent through which was a lovely surprise and my dog genuinely looked like she was having the time of her life! We’ve used the facilities before for barn hunting and we will also be starting to use the secure fields in the future as well for some off-lead practice. The price you pay with it being ever so slightly more expensive than others in the area is so worth the care that your dog will get. I wouldn’t hesitate to send Dottie here again. Thank you all so much x”

“We booked a spa day for four of us in November and loved every second. The facilities were immaculate, spacious and varied. There was so much to do and most importantly, the spa wasn't packed ridiculously full so you could actually enjoy it. The drinks, food and service were all great and the treatment was fantastic. Genuinely couldn't fault the team working and the spa itself, it was beautiful and the team were constantly walking round tidying blankets etc. and as you couldn't reserve the large beds, there was always availability too. I think the one slight issue (and this is being really picky) was that there was nowhere for the towels to dry so they ended up soaking wet by the end of the day but it's the smallest issue and didn't affect our enjoyment of the day at all. We're already looking at a date to come back.”

“What a wonderful stay we had at The Tawny.We were celebrating our 50th wedding anniversary and wanted somewhere special,where we could relax in nature. The meet and greet was great with Darren taking us to the Glade shepherd hut.A charming guy and extremely friendly. The service throughout was attentive but unpretentious We were particularly impressed with front of house during our 2 evening meals in the Plumbicorn restaurant. A very special location with very special service.Thankyou. Lynda and Martin Moulds”

“Needed hotel as visiting family near by, this was in an excellent location. Alsager is a lovely town, we visited a lovely bakers and had a lovely lunch. Also pubs and couple of restaurants nearby for evening meals. If you like national trust, there's a quaint place called Little Morton Hall worth a visit. The hotel was run by lovely people, and the breakfast can't be faulted. We will definitely stay there again”

“Very nice canal side pub with proper prices not a rip off”

“Lovely small animal hotel. Our bunnie is always amazing looked after, and we loved our mid holiday undate on his antics”

“Fiona has been looking after our cat for several years. She is totally trustworthy and completely reliable. When we are away Fiona keeps us updated and we love that she does little extras like putting the bin out and watering the plants. I would absolutely reccomended Fiona. Great service. 100 % satisfied”

“we stayed in the triple bed room for two adults and child, clean room and bright with bathroom, all self service,code at the front of the accommodation and a code at your room door. Slept well in the massive comfortable bed.”

“We went for a sunday dinner today and I have never had a better sunday lunch in my life. There was 3 of us and we shared a sunday lunch board. Great portions, fantastic selection of veg on the board with succulent ham and the best pigs in blankets i’ve ever seen. Words cannot describe how good this meal was, if i could vote it 11/10 i would. Big shoutout to the chef Ryan who did a fantastic job.”

“Nice rooms and great staff, couldn't be more helpful. After moving the mother-in-law into her new flat, she couldn't stay that night. So we checked her into a this Premier Inn. The 2 ladies on reception, Rosie and Hannah couldn't have been more helpful! They were great with my mother-in-law and set her mind at ease. What great customer service.”

“Fabulous rooms. Modern and clean. Food was good. Was on group booking, and was a little restricted to what we were told, but main course was tasty. Drinks as expected, but Lottie made some great suggestions and banging cocktails. Nice to see her have enthusiasm and hospitality skills to adapt to different customer needs. Well done”

“My cat settled in and was very vocal. Great lady owner”

“Ok so this place surpassed my expectations. I got married here 30 years ago and my city has suffered since. The hotel has changed hands a few times since and I wasn’t expecting much but it really was great. It’s a big hotel. The rooms are huge. It’s been very well redecorated throughout. 2 small complaints 1. Lift is a bit tatty. 2. Ground floor lobby is like the land that ti forgot. Otherwise it’s a yes from me”

“Another town another premier inn , this time the room ( prem + ) was massive well furnished comfortable and super clean , Leanne greeted to me and was a great example of how staff are the hotel and greeted me with a warm smile and explained everything i needed to know even went and got me some Hot Chocolate which you don’t actually get in the rooms ! Again loaned me an Apple Watch charger as I’d forgotten mine as I need it as I have an app to check blood sugar ! Perfect hotel and if Leanne is anything to go by the staff will all be wonderful too”

“Beautiful hotel, lovely and clean. Me my partner and our children stayed and it was so cozy. The staff are always polite and help with whatever you need. There are multiple shops within 5 minute walks from here and there are also multiple parks within 10-15 minute walks away.”

“Lovely staff and a nice welcome. Rooms really clean and tidy. Older style but so much more space than the new one we stayed in last night. Excellent”

“Pleasant overnight stay on way to Alton Towers from Scotland. Will use this stop-over again. Despite rating of 2*, the travel lodge was staffed with helpful, polite, friendly, courteous staff who were on hand for all our questions, including local weather reports! Met all the needs for an overnight stay. Entrance, hallway, reception and room were all clean and tidy.”

“Incredible service. I broke down and managed to get my car into the car park at this hotel. Dylan was working the night shift on reception and was so helpful. He was very helpful in getting me any help needed and when I eventually needed to book a room he got this sorted for me very quickly and even accommodated really well for my dog. Then when checking out in the morning, the lady on reception was also incredibly helpful, friendly and accommodating, especially for my dog once again. I just wanted to say thank you so much for being so kind and helpful when I was in a tight spot. The best experience I could have from the loveliest staff.”

“Very comfortable. Large room, comfortable beds and good bathroom. The decor is rather outdated, but that's no problem. Excellent location opposite Stoke Station. Nice hotel bar too.”

“Stayed here last weekend in a family room. 2 adults 2 children. Had booked another hotel up the road that turned out to be a nightmare. Arrived at the hotel, plenty of room to park, yes it is on street but lots of space. Door was closed when we arrived didn't find this a problem, lady who was working reception answered really quickly and welcomed us in. Check in was smooth and easy. The receptionist was amazing, made us feel at home. (Wish I knew her name but she has red hair) hotel felt really secure, door closed most of the time to stop just anyone walking in off the street. The stair way upto room was very clean, there is a patch of damage to the decor on the way up but really not a problem and probably to be expected in a building of such age. Landing corridor to room all really beautiful with some lots of character, (chandelier, balcony) room was really nice, so clean so big for a family of 4. No issue in room with any facilities or cleanliness. Staff happy to help and really couldn't be nicer. Location is brilliant too, nice restaurant across the road, local shops near by and water park and money forest just a few mins away. Overall had a really nice time staying here and would definitely stay again. Thank you”

“We leave our cats here every year knowing they are being looked after by a lovely couple. I highly recommend”

“Excellent cattery. My cat came home very relaxed well fed and happy. There are other good caring catteries that shouldn't be overlooked, but I highly recommend Valley View.”

“Loved this place. Our first time there for just one night to celebrate our anniversary. Will definitely be going back as we both felt so relaxed there. Beautiful settings and garden, great for heading out on a walk. Decor and ambience just lovely. Food was excellent (and not 'messed with' as my husband would say!). Our room, which was upgraded so very kindly and much appreciated, was brilliant. Wonderful views from large double aspect windows. Thank you.”

“Very clean cosy room . Probably the hottest night ever so the large fan was most welcome . Currently sitting in the courtyard which is a nice area. Very nice kitchen area for guests use . Here for my granddaughters graduation .”