Pet store in Stoke-on-trent

“I can’t fault the girls at the Groom Room!! They are absolutely excellent. Always do a great job on Tyson, not to mention putting up with his constant barking whilst they groom him! Nothing seems to be too much hassle and I’ve been bringing him here for years. Thank you girls for always making him look perfect, and for always making the effort to remember him!!”

“Always a good experience for my very nervous little dog and me.”

“Always been extremely helpful to me as a student who has no idea what they’re doing! Would recommend.”

“Very good customer service everything was on point staff were very friendly and will be coming back again!”

“Excellent shop for dog treats, they have everything you could want and more besides. All natural and no chemicals. Well worth a visit if your a dog lover.”

“Always well stocked, friendly and value for money. Much happier to support local businesses than no face larger national stores”

“Absolutely brilliant place great people always have loads of stock”

“Steph has been amazing with Winston, not only her professionalism as a groomer but going above and beyond with him. A very friendly attitude towards all her customers and loves every single pet that comes in the shop and treats them as her own. Thanks Steph, you are amazing!!”

“just took the dog in for his first ever haircut aged 3 and they couldn't have been better with him, he was very nervous and scared but they were patient and did an amazing job. he looks fantastic and will deal so much better with the summer heat now! the price was really reasonable and both ladies were fantastic at their job both in skill and demeanour. thank you!!!”

“Anyone looking for travel vaccines in stoke-on-trent, this is your place. Richard was professional, friendly and went out of his way to help. Also offered reasonable pricing compared to other places, save yourself the bother of looking at the other places in the area and get in touch with Richard.”

“Have used Ratcliffe’s pharmacy over many years . A true family based pharmacy excellent service and very knowledgeable staff , great customer service thank you so much for your help with our diabetic issue .”

“They are good priced, always friendly and my dogs love going there to get fusses. I have a dog that doesnt like getting their nails clipped but they still do it and handle it very profesinally. My other dog didnt like it at first but not he is very relaxed when we go there.”

“I have used Charter Vets for many years as I can walk to the surgery with my cat as she is not good in a car! The vets that we see there are always lovely and the receptionist is very friendly”

“knine camp are such a friendly and reliable service. I wouldn't trust any other service with my dog! They have been absolutely brilliant with my little sausage dog who can be a bit nervous at times. My dog absolutely loves her aunties and always has a great time on walks.”

“Hands down one of the best experiences I’ve had buying from any company. Quality of product, price and customer service spot on throughout! Thanks Rob, Colin and team”

“Fitted us in last minute before the shop closed for the weekend. Very informative and helpful. Would highly recommend using the services here. Will use again in future 100%”

“Excellent staff and not so long wait times which is great but i will say it is in the dodgiest area ever i wont lie haha”

“The staff at this pharmacy are extremely caring and helpful. They go above and beyond to provide the best care. I was struggling to remember to take my medicines on time as I am taking so many. They helped arrange a blister pack for me and on top of that deliver my medicines for free! The pharmacist is very caring and I wouldn't know what I would have done without all she does for me. Keep up the good work!”

“Our local fish shop where friendly staff with lots of knowledge are more than happy to help you. The owners I have known since childhood and have as many years in the business as it has been passed down through the family. Quality fish, plants and accessories for freshwater, marine and pond.”

“I have recently had my first weight loss consultation at the pharmacy. I was a little anxious about the appointment, to say the least, but the pharmacist made me feel at ease straight away - he was so kind and considerate. The pharmacist discussed the best weight loss plan for me and gave me all the information I needed. With his guidance I have started on one of the weight loss injections available and I am managing those injections at home myself. I will be seeing the pharmacist now on a regular basis to help me with my weight loss. Thank you Chris.”

“I went to Lloyds a couple weeks ago to discuss weight loss medication options as I am overweight but not obviously, I have been struggling the last couple years despite calorie counting, running, swimming and weight training. Spoke to the pharmacy Ben and he suggested Monjaro but I have a huge needle phobia, he understood and even showed me what the pen looked like and the size of a needle used. I couldn't face it then so I went back Monday and the lady behind the counter suggested to come back to see Ben again to discuss further and she would put a Monjaro ready but no pressure if I decide I can't do it, very reassuring. I went back today, terrified and had a weight consultation with Ben, again he was very understanding and patient, talked me through everything and I finally did it, as he suggested, I did it myself so I know what to do for the next jabs. I am so grateful for his support, help and patience with me, couldn't of faced my fear without him. Thank you!!!”

“Staff very friendly ..helpful Nothing to much myther”

“I have nothing but great things to say about this Pharmacy. All staff go above and beyond to help. Sandra was great with offering advice on medication and then gave me a blood pressure check and got me sorted with my flu jab. Much easier than going to the Drs. Very knowledgeable on both adults and children.”

“I’ve been using this chemist for a few years now and have never had any problems. The staff are always professional, and although I’ve seen many new faces over time, every team member who has helped me has been friendly, knowledgeable, and approachable. They’re also very efficient at getting medication in stock if it isn’t available right away, which I really appreciate. The bargain shelves are a great addition for the community, and I used to enjoy the accessory stands they had — it would be great to see those return. It’s also fantastic to see them offering more advanced services now. Overall, a reliable and supportive pharmacy that continues to improve and serve the community well. Keep up the good work”

“Excellent service staff friendly knowledgeable and always helpful So grateful to have such a supportive service close to the Doctors Surgery”

“Excellent shop. Very helpful staff, who will go out of there way to help fulfill your pet needs.”