Home improvement store in Birmingham

“Over christmas 2025 my boiler stopped working. Gastek came out, diagnosed the issue. It was time for the boiler to go into permanent retirement, they just couldn't go on any longer. Wasn't really ready for that scenario, but had to respect their wishes and that it was time to say goodbye old friend you served us well. A replacement was sourced through gastek (bearing in mind this is the christmas shut down period) and within 2 days we had a new boiler installed by the gastek engineers. Just in time for the minus temperatures that hit us new years eve 2025. Gastek do take care of you. No matter what time of year it happens to be.”

“Great small diy store with plenty of stock. Good selection of fasteners that can be purchased individually. Great gardening section too. They cut keys and are always very helpful.”

“At the moment the best Hilti store I’ve visited! Clean! Tea, coffee always available, toilets available for customers! The customer service is the high! Very polite, knows what they are selling happy to help and offer the best price.”

“Been there on a number of occasions.,sometimes order on line for pick up ,or just drop on.Have also had delivery. All options excellent.,staff friendly and quick.”

“Top place dave is very helpful any advice and very good prices top quality render supplies”

“Excellent customer service . The sales assume was really helpful and friendly”

“My tumble dryer failed and they came out the following day. Advised it was better to replace rather than repair due to lots of labour being required. Sound advice and recommendations given.”

“What a find. one of those Aladdin's cave that any person loves to find. Very polite service and found many items I needed. Would love a shop like the area I live in. (Ours closed last year!). Happy to support local business instead of lining the pockets of the DIY giants.”

“Went in today for some timber and met Brandon. He was so helpful and great customer service. The price was very good”

“Lovely place. Not always enough staff when packed but has everything you need. Also has a big garden centre as well.”

“I just love a b&m especially with a garden centre.... this one is particularly big, which is even better. Does get busy, but plenty of car parking.”

“Came here for a couple of bits and the staff were really friendly! It was super busy and they could’ve done with more staff but those there were really nice :) One lady who served us im not sure of her name but she had clear glasses and brown hair she was lovely and very helpful!”

“I have recently started using MKM Birmingham North, and I must say, the experience has been fantastic. As a female in this industry, I often feel like I'm treated as second to the men, but that has not been the case here. Jason and the team have always been courteous, helpful, and have never made me feel stupid. The professionalism, respect, and friendliness they exhibit are truly commendable. This business is truly excellent, with a great level of stock and a wonderful team. The variety and quality of their products have consistently met my needs, and the staff's dedication to providing top-notch service is evident in every interaction. Thank you, MKM Birmingham North, for making my experience a positive one. Your commitment to customer satisfaction does not go unnoticed. Keep up the great work! Myla”

“Lee was very helpful to myself and my husband. We received very good service and a good deal on the paving we wanted. We look forward to it being delivered next week.”

“Best travis in brum. Have always used this place and will continue to. Never too much trouble to find non listed items. Competitive in price and will always help you out if needs be. Cheers Dave and the crew”

“This is to mention Dan (manager), over years I been going in for little bits. I have say Dan has always makes me feel welcome, and gives me attention. His customer service is fantastic i have to say, regardless of spend. Thank you Dan!!”

“Purchased a new kitchen from B&Q last week. Was served by George, he was very quick with the order process and he went out of his way to ensure I had all the items in time. Revisited the store again today to purchase an additional cupboard and once again he provided exceptional customer service.”

“Used home joinery for my new kitchen units. From the start Naminder and Mike were both excellent very profession and met all our needs. The quality of the units were exception and any queries we had were answered swiftly. I would recommend anybody that is looking to get new kitchen units to use home joinery.”

“The whole experience of having our kitchen fitted was really professional. From the moment that Simon came to assess the job to the finished product,we were more than happy with the professionalism of Alan and Declan who not only completed an amazing job,but always had a pleasant attitude and were respectful to our property at all times,making sure that everything was cleared up daily,leaving our property spotless on completion of the job.Thank you for a really enjoyable experience.Clive and Kathy Buckler.”

“Really helpful staff good prices”

“Very professional service, a fantastic and friendly family to deal with. Recommend to everyone”

“Didn't have what I was looking for but the friendly lady pointed nenhb through Wright direction to find the item I required”

“The brother was a really nice lad, he helped me a lot.”

“Go in many times alway friendly helpful and got so many useful things in shop at good prices”