Home improvement store in Birmingham

“Brilliant family business been getting my keys cut there as long as I can remember recently had some cut and they had to be rectified the lads behind the counter were polite and really helpful and they worked perfectly after”

“Ofer (staff member) has given me the best customer experience I’ve ever had at a Screwfix. Highly recommend.”

“I have used screwfix a couple of times over the last few days. 1st time I just stopped off and found them following national guidelines perfectly and got excellent service. The 2nd time I used click & collect and again excellent service and my order was ready when I arrived. On my experience found them 1st rate and good prices.”

“Well done guys. I was at work my wife went to collect the boiler and some other parts. You really helped her put all the stuff in the car. Thanks”

“I never usually leave reviews but I had to this time because of one of the employees that work there, Scott was amazing and helped me with everything I needed, he is so approachable and helpful. He knows so much about everything at toolstation and could show me to what I needed straight away! So hard working i’ve never seen such hard work nowadays. Will be coming here again and will be looking for Scott specifically”

“It was straight forlward to join, easy to order online. The only issue had was the collection address was for the branch in Poole instead of Birmingham...... Nothing a quick phone call couldn't solve. Plenty of parking spaces there when I went to Collect, my order was ready on a trolley. All it left me to do was check it over and pack it in the car.....”

“Well priced. They’ve always been helpful and friendly, and offer good advice. My first port of call.”

“I had a breaker from here for a weekend, as they were not open on Sunday they charged me only for one day . Good service”

“Amazing service from start to finish, nothing was too much trouble for staff here who supported us throughout the whole process from picking out the kitchen to getting it fitted, service has been first class.”

“I was in a pinch for a draughtsmans chair as mine had broken in the middle of a week long job, these guys made it very easy for me to drive over, pay, and pick on up same day. They're super friendly and accomodating and I couldn't reccomend them more.”

“Family ran shop , I love how they are helpfull all the time and you can find anything you need inside. Great prices and even good quality.”

“We used this company this week when on the hunt for new door handles.Took away a brochure, picked out 2 we liked and although they never had them in stock they arranged for samples to come to the shop the next day. After a call to say they had arrived we went down and made our choice. When asked how quick they could get them they said the next day. True to their word we had a call the next morning to say they were there. Excellent service, friendly and helpful even on our small order. Thankyou.”

“Polite, friendly, knowledgeable and very helpful. Would highly recommend to visit. As mentioned before, lots of items available that are not on display, so always ask. Great work guys, keep it up.”

“Always ready and willing to help ,friendly service and great prices”

“Brilliant place. There’s nothing you can’t buy from here. Dangerous place to go financially speaking due to the sheer about of great things in stock. You always come out with more than just the 13mm bolt you went in for.”

“Excellent customer service. I recently bought a gate lock (the longest I could find on the market!). I made a mistake about the delivery and contacted Latham's customer service. I had a response the next saying the lock would be delivered to me. I was not even charged for this. Thanks so much for this again!”

“Great service , I was able to ask questions about specifications and fitting that only a professional would know . Excellent customer service Refunded some of my postage as I’d payed too much , but I never aware . Highly recommended.”

“Very efficient, helpful and kind. We have used Wordsley Carpets twice and been great both times”

“Came across the shop when short on some plumbing supplies. Had everything I needed in stock and prices were so much better than the likes of B&Q. Good customer service. I say support your local businesses.”

“Great place, old school hardware shop from a bygone age, very pleasant and helpful proprietor, highly recommended. Will provide a handwritten receipt should you request one, superb service.”

“For a brand new business the service is impeccable - I am a woman with little DIY knowledge, and had been unsure of which materials I required for my home renovations . I spoken to a lovely chap named Davinder who helped me pinpoint all of the tools needed and even gave me some handy tips and tricks. Will be going here in future for all of my DIY needs.”

“All the ladies were very helpful & I’ll definitely be using the store again. Thank you”

“awesome local hardware plus, shop. a proper emporium from pets stuff , garden house kitchen gifts, amazing place, soted me out with this years xmas presents and some garden statues for the motherin law. great guys thanks you .I will be back!!”

“We really enjoyed working with Adam, who helped us design our kitchen. Nothing was too much trouble for him (we made quite a few changes), and we are so delighted with end result. Can't rate him highly enough!”

“A typical old fashioned hardware store, of the kind that do still exist in a few places. It's a real Alladin's cave of bits & pieces. The owner knows exactly where everything is located, and is highly knowledgeable about the products. So much better than the impersonal DiY stores where staff seem to know so little and care less. There is a small amount of parking outside, although this could easily fill up on busy days. Locals should definitely support this shop; you'll miss it if it goes.”

“Had to adjust kitchen design and order some new bits, Rachel was a dream solved issues and sorted new bits needed, pleasure chatting all best Neil)”

“Dan & Julie give the best service around it’s always a pleasure coming in to get what I need from them . Top service guys”

“Toby and the team are amazing, kind and diligent. If you need Screwfix this is the one to hear on over to!”

“Cheap and had everything I needed”